Property grounds

Reviews of Tall Trees Motel

3 out of 5
Tall Trees Motel
9 Eagle Heights Road, Tamborine Mountain, QLD

Reviews

8.4

Very good

Rating 10 - Excellent. 56 out of 118 reviews" "
Rating 8 - Good. 35 out of 118 reviews" "
Rating 6 - Okay. 14 out of 118 reviews" "
Rating 4 - Poor. 9 out of 118 reviews" "
Rating 2 - Terrible. 4 out of 118 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities
Unable to park directly outside room
Stayed 1 night in Mar 2024

10/10 Excellent

Bobbi

Stayed 1 night in Jan 2024

4/10 Poor

Martin

Stayed 1 night in Jan 2024

10/10 Excellent

Graham

Stayed 1 night in Dec 2023

2/10 Terrible

Rach

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place was convenient for our needs but the room was dated and smelt.of mould and bleach. I became sick from breathing this in al night. The water is dependant on all other rooms so when the neighbours turned on the tap I got straight hot water in the shower and burnt my back. Not to mention that the next room were drunk and arguing till after midnight but this is not the facilities fault.. Sadly not a very nice stay.
Stayed 1 night in Dec 2023

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
perfect
Stayed 1 night in Dec 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
The accommodation was in a great area.. short driving distance to most stuff. Lovely staff - friendly and helpful. I would stay there again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motels amongst the trees and gardens
Trip was for a family wedding. Motel was very convenient and was a very pleasant stay. Breakfast included was unexpected but very much appreciated. Lovely location amongst the trees and gardens. Managers were friendly and very helpful. Would stay again if we visited Mt Tamborine again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Vicki

Stayed 2 nights in Nov 2023

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodated our request for earlier check in and breakfast cereal and milk was a welcome surprise.
Stayed 1 night in Oct 2023

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

4/10 Poor

Wendy and Chris

Travelled with partner
Liked: Cleanliness, staff & service
Lovely receptionist, rooms smell a little mouldy, as an asthmatic not good, convenient, not very good lighting in main room, a light over mirror in the bathroom would've good for hair and makeup. Needed an extra pillow found in wardrobe but had a mouldy odour.
Stayed 1 night in Oct 2023

2/10 Terrible

Pierre

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Tall trees motel on 18 Oct,2023
Hi, PierreYou did not come to stay, there is no reason to give us a poor rating.

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service
Beautiful setting, needed a bit updating
Stayed 2 nights in Oct 2023

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Appreciated flexibility with access. Wonderful surprise to have breakfast supplied. Fabulous stay
Stayed 2 nights in Sep 2023

6/10 Okay

George

Liked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

shem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, nice location
Stayed 2 nights in Aug 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin. Arrived and called manager. Room eas clean and convenient to all local attractions.
Stayed 1 night in Aug 2023

4/10 Poor

Bernadette

Stayed 2 nights in Aug 2023

8/10 Good

Peter

Stayed 2 nights in Aug 2023

10/10 Excellent

Lynette

Travelled with partner
Liked: Amenities, property conditions & facilities
The motel was most affordable and everything you needed to have a beautiful night’s stay... and location to walks great ... motel had beautiful HOT shower which I was grateful thank you
Stayed 1 night in Aug 2023

10/10 Excellent

Peta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well equipped room with a kitchen and bathtub. Clean and spacious. Will stay again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Mrs Nicola

Stayed 1 night in Jul 2023

10/10 Excellent

Lisa

Stayed 2 nights in Jul 2023

10/10 Excellent

Ursula

Stayed 2 nights in Jul 2023

10/10 Excellent

Peta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Damien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, clean rooms and lots of space. Will use again
Stayed 1 night in Jun 2023

8/10 Good

Enija

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean, lovely kitchenet, quiet
Stayed 1 night in Jun 2023

8/10 Good

Karen

Stayed 1 night in May 2023

2/10 Terrible

eric

Stayed 2 nights in Apr 2023

10/10 Excellent

Jasjit

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Apr 2023

4/10 Poor

Hilary

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
This was the smallest room I have ever stayed in! We could hardly move around the bed! It was clean, but the bedroom & bathroom were too small to be comfortable.
Stayed 1 night in Mar 2023
Response from Guben on 25 Mar,2023
Thanks for your stay and bringing awareness to our attention. We discovered that the bed was moved too close to bathroom door during cleaning and was not place back to centre of the room. We do apologize for the inconvenience, hope you will find rooms as expected on your future trips.

10/10 Excellent

Krysia

Stayed 1 night in Mar 2023

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tall trees is an excellent motel especially for the price. Check in was easy, the room was very clean and the beds very comfortable. Forest Cafe is a short walk down the road and has lovely breakfasts. Also lovely gardens to sit in and eat.
Stayed 2 nights in Mar 2023
Response from Guben on 25 Mar,2023
Thank you for your comments, hope you have wonderful trip

8/10 Good

Lyn

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful. Fridge was quiet, aircon was quiet
Stayed 1 night in Jan 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023

6/10 Okay

Sukhvinder Singh

Travelled with family
Stayed 4 nights in Jan 2023

10/10 Excellent

Ezio

Stayed 1 night in Jan 2023

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, amenities
Great location convenient to walking tracks, and local shops.

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2022

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Very nice place to stay, amongst the rain forest. Pretty place, friendly staff. Needs a little work, but that also is it's charm. Happy to stay here again.
Stayed 3 nights in Oct 2022

8/10 Good

Peter

Stayed 3 nights in Oct 2022

4/10 Poor

Elmarie

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It is very dated and overpriced for what you get. Situation next to the main road so it’s very noisy. Can say with confidence that I won’t be booking there again
Stayed 1 night in Sep 2022

8/10 Good

Lynette

Stayed 1 night in Sep 2022

10/10 Excellent

Luke

Stayed 1 night in Sep 2022

10/10 Excellent

Janet

Stayed 1 night in Sep 2022

10/10 Excellent

Karen

Stayed 1 night in Aug 2022

6/10 Okay

Dianne

Travelled with partner
Disliked: Staff & service
The complimentary cereal, drinks and milk in the room. The chocolate was a lovely touch. Not sure if was the fact that my husband needed to go back to our room after a walk to Curtis Falls, but our room was not made up as expected.
Stayed 2 nights in Jun 2022
Response from Tall Trees Motel on 25 Jun,2022
Hi, Thanks for staying with us. Sorry to hear that the room was not made up as your expectation, the policy is we don't enter the room between your two nights stay without your permission. Please let us know if you require any help with the room during your stay so we could make the room as necessary.

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022