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Reviews of Cotswold Motor Inn

3.5 out of 5
Cotswold Motor Inn
389 Boundray Street, Cotswold Hills, QLD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 59 out of 93 reviews" "
Rating 8 - Good. 26 out of 93 reviews" "
Rating 6 - Okay. 6 out of 93 reviews" "
Rating 4 - Poor. 1 out of 93 reviews" "
Rating 2 - Terrible. 1 out of 93 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Maurice

Travelled with partner
Liked: Amenities
Clean and comfortable- a nice overnight stay.
Stayed 1 night in Apr 2024

8/10 Good

Rod

Liked: Staff & service, amenities, property conditions & facilities
Had run out of conditioner in the shower. Aircraft noise during the day
Stayed 1 night in Feb 2024
Response from Nicole on 5 Feb,2024
Thank you for your review. It was a pleasure having you stay with us.

10/10 Excellent

Andrew

Stayed 1 night in Jan 2024
Response from Nicole on 5 Feb,2024
Thank you for your 5/5 review. It was a pleasure having you stay with us.Travel safe and hope to see you again soon.

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly manager. Very clean and spacious room. Handy location for what I was after. Will be utilising this for accommodation in the future when needed.
Stayed 1 night in Jan 2024
Response from Nicole on 5 Feb,2024
So pleased you liked our friendly manager, clean & spacious rooms. It was a pleasure having you stay with us.Travel Safe

6/10 Okay

Carol

Stayed 1 night in Jan 2024
Response from Cotswold on 28 Feb,2024
Thank you for staying with us. We look forward to seeing you again

8/10 Good

Alan

Travelled with partner
Liked: Amenities
As good as any other motel. But the website should be up dated of the fact that the restaurant is NOT open!
Stayed 2 nights in Sep 2023
Response from Nicole on 28 Sept,2023
Thank you for your review Alan. It was a pleasure having you stay with us. We will update our website. Thanks for letting us know

10/10 Excellent

Andrew

Stayed 1 night in Jun 2023
Response from Cotswold on 29 Aug,2023
Thank you for the great score

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
staff were very friendly to deal with
Stayed 1 night in Mar 2023
Response from Cotswold on 24 Apr,2023
Thank you for your review

10/10 Excellent

Amanda

Stayed 1 night in Feb 2023

10/10 Excellent

Ryan

Stayed 1 night in Feb 2023

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient clean safe a occasion a small plane but nothing to worry about would stay again
Stayed 1 night in Aug 2022

10/10 Excellent

Lawrence

Stayed 2 nights in Jul 2022
Response from Nicole on 4 Aug,2022
Thank you for your review

2/10 Terrible

Justin

Stayed 1 night in Apr 2022

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Tidy
Stayed 2 nights in Apr 2022

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, staff friendly and helpful. The room was clean and comfortable.
Stayed 1 night in Mar 2022
Response from Nicole on 6 Apr,2022
It was a pleasure having you stay with us. We look forward to seeing you next time you are back in Toowoomba.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Had a great stay. Nice stay for a weekend getaway.
Stayed 2 nights in Jan 2022
Response from Nicole on 6 Apr,2022
Thankyou for the lovely review. So glad you enjoyed your stay with us. See you next time.

10/10 Excellent

Damian

Stayed 1 night in Dec 2021

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the nights stay.
Stayed 1 night in Dec 2021
Response from Nicole on 20 Jan,2022
It was a pleasure having you stay with us Bronwyn. Safe travels

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
Was very clean and smelt nice and refreshing
Stayed 1 night in Nov 2021

10/10 Excellent

Dyon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms friendly staff.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean enjoyed our stay.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and facilities. Spotless and great management
Stayed 2 nights in Apr 2021
Response from Megan on 5 Apr,2021
Hello Thank you for your lovely feedback and hope to see you again next time you are travelling to Toowoomba and hope you had a great Easter Thank you Megan

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nat was the receptionist and she was awesome. Very helpful and friendly. I would totally recommend this place. And breakfast was delicious. Thank you Nat!
Stayed 1 night in Mar 2021
Response from Megan on 23 Mar,2021
Hi Jeannete Thank you for your lovely feedback and happy to hear you enjoyed your breakfast hope to see you again next time you are traveling to Toowoomba have a great day

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean and good value for money
Stayed for 5 nights, very comfortable. Older property but well maintained and clean. Daily servicing of the rooms with fresh linen. Aircon in room was nice and quiet. Friendly staff made us feel welcome. Although it was dated I felt it represented excellent value for money. Would definitely stay again.
Stayed 5 nights in Jan 2021
Response from Megan on 18 Jan,2021
Hi Greg Thank you for your lovely feedback it was a pleasure having you stay here hope to see you again next time you are travelling to Toowoomba Thank you Megan

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020
Response from Megan on 10 Nov,2020
Thank you for your feedback Megan

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had enloyable weekend away at Cotswold motor inn
Stayed 1 night in Oct 2020
Response from Megan on 10 Nov,2020
Hi Darren Thank you for you lovely comments hope to see you again Megan

6/10 Okay

Gray and Irene

Liked: Cleanliness, staff & service, room comfort
Noise from other rooms not good, otherwise great.
The condition of the place was good. However if you want privacy or silence to be able to sleep the noise from the room next door is quite loud, which we thought was odd given that the place was brick but these was almost no insulation between the rooms.
Stayed 1 night in Sep 2020
Response from Megan on 23 Sept,2020
Hello Gray sorry to hear that we have never had anyone say anything and the room beside you was unoccupied so there should have been no noise maybe we could put you in one of our bigger unit and that might help next time but thank for your feedback Megan

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely economical find on the edge of town. Close to shops. Fabulous helpful staff.
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great staff very friendly breakfast was great.
Stayed 1 night in Jan 2020
Response from Megan on 5 Feb,2020
happy to hear you enjoyed your stay hope to see you again next time you are in Toowoomba Thank you Megan

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and polite service. Very comfortable, and extremely clean room. Lovely stay. Will be back for sure. Thank you :)
Stayed 1 night in Jan 2020
Response from Megan on 5 Feb,2020
thank you for your lovely comments hope to see you again Thank you Megan

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Megan on 5 Feb,2020
thank you for your feedback Megan

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Dec 2019
Response from Megan on 19 Dec,2019
Thank you for you feedback hope you stay with us next time you are travelling to Toowoomba thank you Megan

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the hospital. Ideal following day surgery.
Stayed 1 night in Dec 2019
Response from Megan on 19 Dec,2019
thank you for your feedback and hope you stay again with us on your next trip to Toowoomba thank you Megan

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Size of room ,ease of parking and table and chairs in room
Stayed 1 night in Nov 2019
Response from Megan on 20 Nov,2019
thank you for your feedback Megan

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Megan who runs the motel is extremely friendly & helpful. We thought the motel was very expensive for what it was, which is an older style motel, in need of some updating. The beds were very comfy, two tvs was a bonus, as was the walk-in shower. However, we found someone else’s sock & a can of men’s deoderant under the bed when it moved while I was making it. Cleaning overall was a bit lacking. Towels were changed when requested & beds remade (same sheets, which is fine) but the unit wasn’t swept nor vacuumed during our four day stay. Nor was the shower touched at all.
Stayed 3 nights in Oct 2019
Response from megan on 3 Nov,2019
Hi Sharron thank you for your feedback with the comments we did service your room each day of your 3 night stay with us which includes making of beds fresh linen basic clean of bathroom and empty rubbish your unit was fully self contained and most motels only do a service after 7 days I did also say to you that I upgraded you to a self contained 2 bedroom at no extra cost we have never had any complaints about the cleanness of our units as we have very high standards thank you Megan

10/10 Excellent

BruceEvans, Bundaberg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service and good food and drinks plus units very clean and tidy.
Stayed 1 night in Oct 2019
Response from megan on 3 Nov,2019
Hi Bruce Thank you for your lovely feedback happy you enjoyed your meals and hope to see you again next visit to Toowoomba Thank you Megan

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here often. Is always clean and beds are comfortable
Stayed 1 night in Oct 2019
Response from megan on 17 Oct,2019
Hello I would just like to say thank you for you feedback and happy to hear you enjoy your stay's thank you Megan

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend
Staff are excellent and pleasant. Nothing was too much trouble. Quite, clean and comfortable.
Stayed 2 nights in Aug 2019
Response from Megan on 19 Aug,2019
Hi Judy Thank you for your lovely comments and hope to see you again in your travels to Toowoomba Thank you Megan

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant open on the weekend would of been handy.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy and comfortable. Staff attentive to needs and requirement
Stayed 4 nights in Jul 2019
Response from Megan on 17 Jul,2019
Thank you for you feedback Megan

8/10 Good

Clare, Cotswold Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean but room service not available on weekends
Stayed 1 night in May 2019
Response from Megan on 17 Jul,2019
Hi Clare Thank you for your feedback and yes im sorry but we don't do dinner meals on weekend to rooms sorry for the inconvenience thank you Megan

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very busy during our stay there but it was very clean&very presentable&a pleasure to come home to at night
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
Great hotel, clean, tidy and comfortable room Breaky is good too, and the bath was amazing :)
Stayed 1 night in May 2018

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Enjoyable and so clean
I really enjoyed the stay, the service was great and the place was absolutely spotless.
Response from Megan on 2 May,2018
Hi Denise Thank you for your feedback and very happy you enjoyed your stay have a great day Thank you Megan

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely, Megan was very friendly and easy to work with. Will certainly stay here again.

8/10 Good

Maria, Ipswich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only had a short stay, however staff were very helpful. The room was clean and tidy and we had a great night sleep.
Stayed 1 night in Oct 2017

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy location and very helpful and very clean
We only stayed one night, but they were very helpful.
Stayed 1 night in Oct 2017