Hi Jennifer, we're sorry to hear about your experience and the misunderstanding with your reservation. We can advise that Breakfast was not charged to your personal card, no additional fees were incurred on this occasion for your breakfast. Once again, we're sorry for the service and inconvenience.

Thanks Todd for your fabulous review! We're delighted to hear our apartment suited your needs. Hope to welcome you again soon.

Hi Zed, Amazing feedback. Thank you so much for giving us a 10 out of 10!Many Thanks,

Thanks David! It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team at Rydges receives your feedback – they’ll be thrilled to hear your kind words.

Hi Nigel! You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to accommodate your stay in Townsville.

Dear Bonnie, we’re so happy to hear you had a great experience at Townsville Southbank Apartments. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to see you again soon.

We really appreciate you sharing your review of our service. Thank you!

Amazing feedback. Thank you so much for giving us 5 stars!

Thank you for being our customer and leaving us a wonderful 5-star review.

Thank you for the 10 out of 10 review! We value your feedback and can’t wait to look after you again.

Hi Phil, we're sorry to hear there were some things that let you down. We advise in the apartment compendium that charges will be incurred should dirty dishes, etc be left on departure. We appreciate your feedback, thanks for your time.

We’re grateful that you took the time to leave us a review. Thanks a lot!

Thank you very much for sharing your review, we note on all sites that check in is at Rydges Townsville on Palmer Street. We hope to see you again soon in the near future!

Good Evening Shoma, thank you for your kind review and we look forward to your next stay with us and wish you the best on your travels, kindest regards - Duty Manager Rydges

Thank you for your feedback and we are glad that your stay was a memorable one kindest regards - Duty Manager Rydges

We are happy that we rose to your expectations and look forward to your next stay with us - kindest regards Duty Manager Rydges

Thank you so much for your great feedback Bronwyn and we are glad that your stay was enjoyable, safe travels and we will look forward to your next stay. Warm regards Rydges

Thank you for giving us 5 stars and we are delighted that you enjoyed your stay and look forward to you staying with us next, safe travels, from the team at Rydges

Thank you for the fabulous review, we are so pleased to hear that our location suited your requirements! We look forward to welcoming you again soon. Kind Regards,

Thanks for your review, we appreciate your time! Kind Regards,

Thanks for your review, we appreciate your time. Kind Regards,

Thanks for your great response, we are delighted to hear our property met your expectations and the location suited your needs. Kind Regards,

Thank you for taking the time to review and score your recent stay. We appreciate your time and feedback. Kind Regards,

Thank you for taking the time to review your stay. We appreciate your feedback. Kind Regards,

Thank you for your valuable feedback, we're sorry to hear we let you down - thanks for letting us know!

We're sorry to hear you were unhappy, thanks for letting us know.

Thanks for your review!

Thanks for your great feedback, greatly appreciate your time! Thanks for letting us know.

Thanks for your review

Thanks for your review, we appreciate your time!