Okura Hotels & Resorts, Wakasu hotels

"Amazing hotel overall. The hotel room was large enough for 3 people to stay in there comfortably. Amenities were very clean and I am very particular about restrooms. There is a great view of the city as well! This really exceeded expectations! Great location to get around, but it is Shinjuku so just be aware there are lots of late night shenanigans with crowds. However, you don't hear it from the hotel."

"Exceptional staff 5 star service, airport limousine bus drop off/pick up at hotel, subway station close by,” easy access to all of Tokyo. "

"I stay here all the time this place is fantastic. Tons of great little restaurants all around you can’t beat it."

"The staff was extremely friendly and welcoming, the turndown service and cleaning team did an amazing job, the hotel is extremely close to train stations. I will definitely be returning."

"Amaziiing experience I will definitely book again with them "

"Room was clean. Staff were super friendly and approachable. The restaurant and bakery inside the hotel carried delicious food. Will definitely book at this hotel again in the future! "

"Sure the decor is a little dated. Staff were great. Very clean and peaceful. Heaps of food and shopping in the area. Only a few minutes to the train station"

"Rooms are clean and are a nice size (compared to some other rooms I’ve stayed at in Japan). They have a desk and chair, a small round dining table with chair, a mini sofa, a coffee maker area with a shelf above it (which we used for the snacks we brought back to the room) and a refrigerator. There is a spacious laundry room (on the 4th floor) with a lounging area to wait for your laundry or to just relax. Staff are eager to assist and go out of their way to make your stay comfortable and enjoyable. Nearby train stations make it easy to get around. I would stay here again on my next trip to Japan. "

"The staff was very helpful and the breakfast is fantastic. The gardens and terraces really make this place an oasis. We’re definitely coming back!"