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Reviews of Four Points By Sheraton Bintan, Lagoi Bay

4 out of 5
Four Points By Sheraton Bintan, Lagoi Bay
Lagoi Bay Lot B-12, Bintan, Riau Islands

Reviews

4.0
Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 3 out of 4 reviews" "

6.0/10

Cleanliness

4.8/10

Staff & service

2.0/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Getaway Best Service Best Food Best Hotel
Everything is so good, from smiley staff to comfortable and clean room, not to mention the good food at Rampah cafe. We were greeted by friendly n helpful staff from the moment we arrived. Service staff at front counter and Rampah cafe were very helpful. The room is nice n clean and with spectacular sea view and pool view. Lagoi bay is beautiful. And when the shuttle bus came late for our pick up to the ferry terminal, their staff took the initiative to send us is hotel’s private vehicle! So impressive. I am already planning my next weekend getaway at Four Points Sheraton ! Room 3031 Guest
Stayed 2 nights in Apr 2024

2/10 Terrible

Matt

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Yuka

Stayed 1 night in Feb 2024

2/10 Terrible

Martin

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from The Management on 15 Feb,2024
Dear Martin, Thank you for taking the time to share your feedback regarding your recent experience with us. We appreciate your feedback. We look forward to the opportunity to welcoming you back. Best regards,The Management