"The property deserves some upgrades to stay up with time, and the in room amenities could have been improved to match of those with similar price and ranking"
"The property deserves some upgrades to stay up with time, and the in room amenities could have been improved to match of those with similar price and ranking"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Overall is good except that the lift only allows access from basement carpark to lobby but not vice versa, i.e. need to take the stairs from lobby to basement carpark.
Overall is good except that the lift only allows access from basement carpark to lobby but not vice versa, i.e. need to take the stairs from lobby to basement carpark.
This hotel features a futuristic concept and has very beautiful skyline views of KL, including the Petronas Twin Towers and Merdeka 118. I had a very memorable and comfortable stay, and really appreciated the free suite upgrade. The hotel has a convenient central location, just a walking distance to shopping malls such as Suria KLCC.
This hotel features a futuristic concept and has very beautiful skyline views of KL, including the Petronas Twin Towers and Merdeka 118. I had a very memorable and comfortable stay, and really appreciated the free suite upgrade. The hotel has a convenient central location, just a walking distance to shopping malls such as Suria KLCC.
Zhi Yan
Reviewed September 12, 2025Reviewed September 12, 2025
Excellent staffs.. Excellent Service! We were greeted with fresh & enthusiastic staffs! A big thumbs up to The bell captains, security staffs 👍
Mosaic restaurant staffs very efficient & helpful.. (Reza). Buffet breakfast - wide spread.
Checkin & out has no issue. Front desk staff Nik was excellent.
Rooms are fully equipped & comfortable beds! Housekeeper Ros has kept the room tidy & clean at all time!
But it would be better if the toilets door could be latched & comes with shower curtain....
Excellent staffs.. Excellent Service! We were greeted with fresh & enthusiastic staffs! A big thumbs up to The bell captains, security staffs 👍
Mosaic restaurant staffs very efficient & helpful.. (Reza). Buffet breakfast - wide spread.
Checkin & out has no issue. Front desk staff Nik was excellent.
Rooms are fully equipped & comfortable beds! Housekeeper Ros has kept the room tidy & clean at all time!
But it would be better if the toilets door could be latched & comes with shower curtain....
Noor Rita
Reviewed November 12, 2023Reviewed November 12, 2023
Amazing hotel stay! My group of 8 really enjoyed the stay and will definitely stay at the same hotel in future! Super convenient with everything within walking distance. Stayed for 3 nights and did not even managed to walk the whole area! I love the ecofriendly the hotel is with filtered tap in the room so we don't need to waste plastic bottles! Highly recommend this hotel!
Amazing hotel stay! My group of 8 really enjoyed the stay and will definitely stay at the same hotel in future! Super convenient with everything within walking distance. Stayed for 3 nights and did not even managed to walk the whole area! I love the ecofriendly the hotel is with filtered tap in the room so we don't need to waste plastic bottles! Highly recommend this hotel!
Jolene
Reviewed December 28, 2022Reviewed December 28, 2022
The shower stall is incredibly slippery due to design flaws and flooring used. Also no non slip rubber mat was provided. Stepping out of the shower the cotton floor mat was equally slippery. Do something before something bad happens
The shower stall is incredibly slippery due to design flaws and flooring used. Also no non slip rubber mat was provided. Stepping out of the shower the cotton floor mat was equally slippery. Do something before something bad happens
Grand Hyatt is strategically located in the heart of Kuala Lumpur, 5 minutes of walking distance to Suria KLCC and Petronas Twin Towers.
Following through an air-conditioned walkway for 6-7 minutes will bring you to the Pavilion shopping centre. The hotel extraordinarily convenient in terms of dining & shopping.
The interior room is spacious, clean, nicely furnished with comfortable bed linings, we had good night’s sleep. The toiletries for shampoo, conditioner & body cream are from the...
Grand Hyatt is strategically located in the heart of Kuala Lumpur, 5 minutes of walking distance to Suria KLCC and Petronas Twin Towers.
Following through an air-conditioned walkway for 6-7 minutes will bring you to the Pavilion shopping centre. The hotel extraordinarily convenient in terms of dining & shopping.
The interior room is spacious, clean, nicely furnished with comfortable bed linings, we had good night’s sleep. The toiletries for shampoo, conditioner & body cream are from the...
SUZHEN
Reviewed February 1, 2024Reviewed February 1, 2024
Staffs were extremely well trained, greeting you and offering a helping hand anywhere you go.
Amenities were top notch except for the pool was a little small. Visited the gym, equipments were very new and advanced. Each machine had a towel and a bottle of water.
The room was clean, but there’s slight Aging to it.
With the differentiated service provided, I will definitely go back or recommend it to my friends.
Staffs were extremely well trained, greeting you and offering a helping hand anywhere you go.
Amenities were top notch except for the pool was a little small. Visited the gym, equipments were very new and advanced. Each machine had a towel and a bottle of water.
The room was clean, but there’s slight Aging to it.
With the differentiated service provided, I will definitely go back or recommend it to my friends.
Great stay with family for 3 nights in KL. Five minutes walk to KLCC towers. Quiet room, with floor to ceiling glass window.Safety box is awesome. Not so much storage but the room, beddings is super comfortable and clean. Amazing view from the buffet restaurant (spacious) and bar on the top floor. Breakfast selection is limited but fresh, hot and tasty. They tried to change a bit of the menu every day. I like the best are the variety of fresh bread, coffee makers option if you prefer fancy...
Great stay with family for 3 nights in KL. Five minutes walk to KLCC towers. Quiet room, with floor to ceiling glass window.Safety box is awesome. Not so much storage but the room, beddings is super comfortable and clean. Amazing view from the buffet restaurant (spacious) and bar on the top floor. Breakfast selection is limited but fresh, hot and tasty. They tried to change a bit of the menu every day. I like the best are the variety of fresh bread, coffee makers option if you prefer fancy...