Palaces in Europe

"Hotel was very central for our trip, easy access to Waterloo station. Lobby could have used more sitting areas (chairs). Check in did not provide enough information. They were short with check in. We had a credit for not using room service but were not told it could only be used in the restaurant and not for breakfast which we planned on using it for. That was disappointing. Everything else was good. "

"Welcoming."

"Welcoming staff, very good amenities. Attention to detail and swift at resolution if any problems."

"All fabulous - highly recommended"

"Really lovely hotel. Friendly and helpful staff. Rooms were lovely especially with the air con, breakfast was so nice too. Good location loads to do around and everything in a short walking distance. Would go back again ! "

"Great location with many eating options close by. Would highly recommend."

"Beautiful hotel, professional and approachable staff. The room was spotless, went over the touch points with wipes and found nothing. The only down side was the shower water pressure, would have expected it to be much better. "

"They were over booked and we got upgraded to the signature room that was very nice of them . Tried to book for another night but sold out very popular hotel . Will be coming back again "

"Very clean and tidy with a canal view and easily walkable to everywhere"