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Reviews of Ann’s House

2.5 out of 5
Ann’s House
So 26b, Ngo 1 Dinh Thon, Dinh Thon, Tu Liem, Hanoi

Reviews

8.6

Excellent

Rating 10 - Excellent. 8 out of 15 reviews" "
Rating 8 - Good. 6 out of 15 reviews" "
Rating 6 - Okay. 0 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

KHAIRUL

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall experience is ok. The only problem with the hotel was the washroom which retain water after each bath. This situation makes the hotel looks bad. The management should take this matter seriously.
Stayed 1 night in Oct 2019
Response from Hanna Hotel on 16 Oct,2019
Dear!!!! The first word on behalf of the entire hotel staff sent to all thank you for believing chosen our hotel for your family vacation. We sincerely thank the valuable contribution of customers to help make the hotel more complete. During their stay at the hotel with our flaws regretted and apologized customers. We will strive to improve the quality of hotel services better and appreciate the opportunity to serve you better the next time. Sincerely.

10/10 Excellent

myungsub

Stayed 4 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022
Response from Vi Anh on 20 Dec,2022
Thanks for your comment and hope to see you soon .

10/10 Excellent

jongheuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

JEONG HOON

Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
청소상태가 별로네요..바닥에 먼지와 머리카락이 굴러 다녀요...
Stayed 2 nights in Dec 2020
Response from Ryan on 25 Dec,2020
리뷰를 남겨 주셔서 감사합니다.이 과실에 대해 사과드립니다. 다음 숙박이 더 나아질 것이라고 확신합니다!

8/10 Good

DAL HUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Ryan on 6 Oct,2020
Tks you

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
깔끔합니다.
위치가 외곽이고 인적이 드믄 곳이라 여자 혼자 머물기에는 비추 입니다. 방은 전체적으로 깔끔 했고 한쪽 벽면 전체가 유리창문이라 좋은 인테리어에 한몫합니다(뷰는 그냥그냥)취사도구가 있어서 출장자들은 편하겠더라구요. 체크아웃시 갑자기 요금을 지불하라고 해서 놀랐습니다. 저는 선결제 완료 바우처 보여줬고요. 직원은 확인해보겠다며 기다리라고 했습니다. 사장님과 연락해야 한다며 저보고 기다리라구 했습니다.... 로비에 에어컨을 안틀어놔서 그 더운 곳에서 땀흘리며 앉아 있었네요. 체크아웃시 이벤트만 없었으면 좋았을거 같아요.
Stayed 1 night in May 2020

10/10 Excellent

AndyLee, South Korea & Singapore

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The staff named Sujin was quite friendly. She kindly called a taxi to the meetting place where I need, Next time I will use this hotel
Stayed 2 nights in Jan 2020
Response from Hanna Hotel on 20 Jan,2020
wellcome to hanna hotel.you are wellcome.next time plz come to my hotel again.see you next time

10/10 Excellent

taiwook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
겉은 후져보여도 내부는 리모델링 잘해놨고 방도 넓고 깨끗합니다 가격도 매우 싸고 추천합니다
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2019
Response from Hanna Hotel on 9 Dec,2019
Dear!!!! The first word on behalf of the entire hotel staff sent to all thank you for believing chosen our hotel for your family vacation. We sincerely thank the valuable contribution of customers to help make the hotel more complete. During their stay at the hotel with our flaws regretted and apologized customers. We will strive to improve the quality of hotel services better and appreciate the opportunity to serve you better the next time. Sincerely.

10/10 Excellent

YUNJANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 짱
가격대비 만족도가 상당히 높은 숙소였음 가까운 곳에 한인타운이 있어서 한국 음식을 좁하기도 쉬웠고요 호텔내에 마사지샵도 있어서 좋았음
Stayed 8 nights in Sep 2019
Response from Hanna Hotel on 14 Oct,2019
Dear!!!! The first word on behalf of the entire hotel staff sent to all thank you for believing chosen our hotel for your family vacation. We sincerely thank the valuable contribution of customers to help make the hotel more complete. During their stay at the hotel with our flaws regretted and apologized customers. We will strive to improve the quality of hotel services better and appreciate the opportunity to serve you better the next time. Sincerely.

10/10 Excellent

HYUNMO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Hanna Hotel and massage on 13 Jun,2019
Thank you for using our service

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Hanna hotel and massage on 13 Jun,2019
Thank you for using our service