Lobby sitting area

Reviews of Blue Hanoi Inn City Hotel

3 out of 5
Blue Hanoi Inn City Hotel
7A Tu Mo, Trung Hoa, Cau Giay, Hanoi

Reviews

8.0

Very good

Rating 10 - Excellent. 25 out of 58 reviews" "
Rating 8 - Good. 22 out of 58 reviews" "
Rating 6 - Okay. 2 out of 58 reviews" "
Rating 4 - Poor. 3 out of 58 reviews" "
Rating 2 - Terrible. 6 out of 58 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

8.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself and the staff was wonderful! Anna and Merry were incredible! They provided excellent service. The outside of the hotel and the area was not the best . The location is not close to most attractions The hotel promise breakfast and it was not provided. Your staff and the hotel been super clean was amazing. Thank you!
Stayed 4 nights in May 2023

2/10 Terrible

Audrius, Newport Beach

Disliked: Staff & service, property conditions & facilities
At the check-in, hotel specified that your reservation is only for 2 hours stay. Even though they did agree that checkout was showing the next day. They have specified that you simply have 2 hours of stay between check-in and checkout time.
Stayed 1 night in Mar 2023

8/10 Good

Lasantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Yun

4/10 Poor

CHENG LYE HENG

Business traveller
Disliked: Amenities
No breakfast , nearby not much choices of food and receiptionist do not speak english
Stayed 3 nights in Jul 2022

2/10 Terrible

D

Disliked: Staff & service, amenities
Dont be fooled by the 2 hour rate, i thought i was booking for the night and it was a good rate considering my plane landed in hanoi at 1130pm and didnt check in till midnight. Far from the airport, so the taxi fare is quite high. Only to find out when i checked in i only booked for 2 hours. By this time it was 1230am and had to pay in total 550, 000 dong to sleep and check out by noon. Only hotel i have ever seen on expedia that lets you book for 2 hours. Terrible location, went fir a walk in the morning and nothing but busy traffic and smog, nothing interesting in tbe area
Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As good as any hotel in it’s category. Small and very cosy place.
Stayed 6 nights in Apr 2019

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

4/10 Poor

Siew Hoong

Disliked: Property conditions & facilities, room comfort
OMG!!! There is someone selling dog meat at the roadside in front of the hotel, the smell was unbreathable!!!
Stayed 4 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Excellent hotel and service.
Stayed 1 night in Oct 2017

10/10 Excellent

Pratu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The hotel is very good. Location nice, lots of restaurant & cafe. Its easy to access by car, taxi
Stayed 1 night in Oct 2017

8/10 Good

Nate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the U S.
Very friendly staffs. Clean and the breakfast is great help get you going.
Stayed 2 nights in Oct 2017

8/10 Good

Ritsuo

Stayed 4 nights in Jul 2023

10/10 Excellent

Viet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean room. Nice view
Stayed 1 night in Mar 2023

2/10 Terrible

danh

Stayed 1 night in Mar 2023

10/10 Excellent

Viet

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly and well informed staff. Quickly check in
Stayed 1 night in Mar 2023

2/10 Terrible

HUYNH

Business traveller
Disliked: Room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Khac ha

Stayed 1 night in Oct 2022

8/10 Good

Masaru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Wang

Stayed 1 night in Jun 2020

10/10 Excellent

Junghoon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

4/10 Poor

Chaemin

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
잘때 화장실에서 계속 반복적인 이상한고리가
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
항상 방문 하지만 가격대비 만족하는 호텔입니다. 단점이라면 워터펌프? 작동시 소음 발생이 됩니다.
Stayed 5 nights in Dec 2019

10/10 Excellent

Byungwoo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
출장자에게 추천
친절한 직원들과 편안한 침대만으로도 가성비 갑입니다
Stayed 2 nights in Dec 2019
Response from Hotel manager on 22 Dec,2019
Thank you for evrything Mr Byungwoo On

10/10 Excellent

Chang seok

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
굿
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
한국어가능 직원 정말 친절했습니다 조식도 간단하지만 김치등 이 있어 좋았으면 가성비 가 정말 좋은 호텔
Stayed 1 night in Nov 2019
Response from HOTEL MANAGER on 10 Dec,2019
THANK YOU FOR EVERYTHING

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價格合理又乾淨舒適的Hotel
Stayed 1 night in Nov 2019
Response from HOTEL MANAGER on 10 Dec,2019
THANK YOU FOR EVERYTHING

8/10 Good

EDUARD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

sunghwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Dae Woong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
공항 도착날 자고 아침에 일어나서 옆에 쌀국수 맛집가면 좋아요 생각보다 좁긴 한데 가성비 좋아요
Stayed 1 night in Aug 2019

8/10 Good

KI WOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깔끔하고 편했어요^^
이용 후기 보고 선택했어요.. 무엇보다 제가 가고 싶은 식당 근처로 잡느라 그나마 쭝화지역에서 가까운 곳을 선택하게 되었죠~ 근데 위치가ㅠㅠ 내 핸폰이 위치를 잘 못 잡는 걸까요? 그랩에서 검색이 안되어서 참 애를 먹었습니다 그 옆에 럭셔리~ 호텔이 검색이 되어서 그렇게 찾아 갔죠 주변이 로컬시장이서 좋은 것도 있지만 어디 가기엔 예매한 위치였어요... 그것 말고는 참 아늑하고 좋았습니다 이틀 머물면서 조식을 못 먹은게 좀 아쉽네요~
Stayed 2 nights in Jul 2019

10/10 Excellent

JUNYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good new hotel
새롭게 지은 호텔이었고, 직원들도 친절하고 좋았습니다.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for business travel
Best budget hotel for single business traveler. This was the second time to stay there. One day hot water didn't come. But overall very nice hotel. Big C and Vincom Mart are within walking distance, altought to cross the stree is a little hard. You can call grab bile.
Stayed 3 nights in May 2019

8/10 Good

MINKWAN

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019

6/10 Okay

Do-Yun

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jan 2019

8/10 Good

HYUNJOONG, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깔끔한 호텔
겨울 하노이.. 춥습니다. 히터 틀어놓고 자니 따뜻하게 잤어요~ 다만, 건조해서 수건을 널어놓고 잤어요. 호텔 조용하고요~ 깔끔합니다. 삼성 스마트 TV 좋아요!!!! 조식 쌀국수도 맛있고요^^
Stayed 4 nights in Jan 2019
Response from Manager on 16 Jan,2019
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Good

Intae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전 베트남 출장 때 항상 이 호텔에 묵는데요 상당히 만족하면서 지내고 있습니다. 다만 근처 방에서 담배를 피면 냄새가 올라오네요 ㅠ
Stayed 3 nights in Dec 2018

10/10 Excellent

Jeongbae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋은 호텔
대단히 만족
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Keith, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and good facility
I didn't think I would like the hotel, but when I actually got there and met staff, I started having second thoughts. This hotel is quite nice and the staff are amazingly friendly and helpful. I would stay at this hotel again.
Stayed 3 nights in Sep 2018

10/10 Excellent

bella, seoul,korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
출장오면 항상묶는호텔
관광지 호안끼엠이랑 30분떨어져있고, 미딩과는 가까워요. 처음엔 위치를 찾기힘들수도 있는데, 조식도 괜찮고 직원도 친절하고 객실도 깔끔합니다.
Stayed 5 nights in Aug 2018

8/10 Good

Cheng Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Good
Stayed 4 nights in Jul 2018
Response from Henry General Manager on 24 Aug,2018
Thank you so much, We do hope to see next time

10/10 Excellent

Woo chul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
블루 하노이 인 시티호텔 좋아요
호텔은 깔끔 정리 잘되어 있고 조식도 입맛에 맛게 좋았구 서비스도 영어 조금 바디랭기지도 충분히 의사소통 가능 주변은 하노이 시 자체가 모두 개발 이어서 괜찮은 편입니다.
Stayed 4 nights in Aug 2018
Response from Henry General Manager on 16 Aug,2018
Thank you very much for you kindly response , we do hope to see you next time at Blue Hotel

10/10 Excellent

Junghoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel for business trip in Ha Noi.
The Blue Hanoi Inn City Hotel where I have stayed is the one of the best hotels in Ha Noi for business trip. This is the fourth check ins so far. Here are the following reasons why I love to stay here. 1. Wonderful breakfast. What they serve is not ready made. They serve real hand-made foods. From appetizers to main dishes, the food begins to be cooked after they order at the table. 2. Newly remodeled interior The building looks old, but the room condition is best: Shower booth is a good quality, satisfactory amenity as well as wifi internet service. 3. Digital TV This is the strongest reason why I like this hotel. I have an account of "Netflix" I could watch movies and dramas that I had watched at home in Korea. 4. Drawbacks. Of course, there are some drawbacks for business trippers. -The hotel is located in Trung Hoa, a downtown in Ha Noi, but the address is not familiar to people, even to Uber drivers. -The hotel outside is not pleasant, though the hotel has the best facilities. Right next to the entrance, there are some street markets selling meats and fishes. It is not critically bad, but it is not pleasant. In Summary I strongly recommend the hotel for business trippers. -Best hotel service (direction service has been covered by the receptionists. I appreciate for their kindess) -Great hand made breakfast (Oriental food & Occidental food) -Convenient room condition.
Response from Henry on 20 May,2018
Thank you very much , We do hope to see you next time

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
너무 좋았어요
깨끗한 시설과 A la carte breakfast는 너무 마음에 들었습니다.
Stayed 4 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
2번째 숙박으로 상당히 만족하지만..이번에는 음식에서 이물질이 나왔음
Stayed 4 nights in Feb 2018

10/10 Excellent

Nae-Gil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시내 위치하여 편리,방이 크고 깨끗하며 직원 친절함
시내에서 가까워 편리함. 직원들이 친절하며 방도 넓고 청소 및 정리상태 훌륭함. 조식 또한 매우 좋았음. 일찍 체크아웃 했는데 저녁 늦게까지 짐을 맡아줘서 편리했음
Stayed 3 nights in Dec 2017