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Reviews of JB Serviced Apartment

4 out of 5
JB Serviced Apartment
4 Trieu Viet Vuong, Hai Ba Trung, Hanoi

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 23 reviews" "
Rating 8 - Good. 7 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Giang - Manager on 18 Oct,2018
Thank you for taking your time reviewing us

8/10 Good

Steve, Bangkok

Liked: Cleanliness, property conditions & facilities, room comfort
Good price, renovated, well located
Small renovated hotel in central location. Everything good but staff doesn't speak English.
Stayed 3 nights in Apr 2018
Response from Giang - Manager on 16 Apr,2018
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologise that we fell short on your expectations in some area. Looking forward to see you again in the near future.

10/10 Excellent

Youngjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Giang - Manager on 11 Apr,2018
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Looking forward to see you again in the near future.

10/10 Excellent

Sav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located serviced apartments
Stayed here last week for 4 nights. Very well located for the 'Old Quarter'. Some excellent eateries within a few steps of the apartments. The rooms themselves were very clean, the bed very comfortable. The bathroom was just fine. Yes, it has a glass door, but there is also a blind. The staff were always smiley and friendly. Will definitely stay here again.
Stayed 4 nights in Mar 2018
Response from Giang - Manager on 9 Apr,2018
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Looking forward to see you again in the near future.

10/10 Excellent

Andy, Birmingham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment in the old French quarter of Hanoi
Lovely apartment, room 202, very quiet in one of the busiest city's on the planet. Great position for exploring. Loads of coffee houses and restaurants nearby. Tricky to find, print a map before you leave.
Stayed 4 nights in Mar 2018
Response from Giang - Manager on 5 Apr,2018
Dear Mr. Andy, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Looking forward to see you again in the near future.

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for a short or long term stay in Hanoi
It’s hard to fault this hotel. It’s about a 20 minute walk to the old quarter - but that’s perfect unless you’re a twenty-something back packer wanting to party all night! It’s in a quiet location, with friendly and helpful staff. Rooms are modern and VERY clean. There’s room to move, and the kitchen is great if you feel like staying in and having a quiet evening. There’s a great washing machine in the room and the bed is soft and comfy. The cost is very reasonable. I’d stay here again.
Stayed 3 nights in Jan 2018
Response from Giang - Manager on 23 Jan,2018
Hello Mr. Monaghan, Thank you for sharing your feedback regarding your stay! Thank you for staying at the JB Serviced Aparment and we hope to see you again soon.

8/10 Good

Punya

Liked: Staff & service, property conditions & facilities, room comfort
Very good furnished room.
Stayed 2 nights in Jan 2018
Response from Giang - Manager on 23 Jan,2018
Hello Mr Kritiyawong, Thank you for sharing your feedback regarding our room! We hope that you will consider us for your next business trip.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
대체적으로 만족
방은 상당히 관리가 잘되어있는 편입니다. 다만 숙소 내에서 흡연이 가능해서 담배 향이 은은하게 남아있고 청소하는 분들이 청소를 대강합니다.예를 들면 쓰레기통이 비워지지 않고 그대로 있고 수건에 핏자국이 보입니다. 하지만 직원분들은 친절하고 체크인 시간보다 일찍 도착했는데 아무 말 없이 얼리체크인을 해줬습니다. 그리고 주변에는 커피숍이 많아서 커피를 좋아하는 입장에서 너무 만족스러운 위치였습니다. 콩카페 본점이 있어서 아침에 가서 모닝커피 마시는데 너무 좋더라구요. 7만원 초반대에 넓은 방과 조용한 숙소를 찾는 경우에는 추천합니다 ㅎㅎ
Stayed 3 nights in Dec 2019

4/10 Poor

jongnam

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jun 2019

10/10 Excellent

York, Shenzhen

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通方便，房间衞生極佳，設備齊，有干、洗衣机，住几天也不用带太多衣服，大使馆区，安全，有大型商场，離还劍湖只有廿分钟脚程。下次也要定这里。
Stayed 4 nights in Apr 2019
Response from JB Apartment on 22 Jun,2019
Thank you for your review. We too hope to see you next time you visit Hanoi. Sincerely,

10/10 Excellent

Verified traveller

Stayed 6 nights in Apr 2019

8/10 Good

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

10/10 Excellent

Dae Young

it's so wonderful place to stay. Front is also very kind. Room condition is much better than expected. In terms of ROI, it may be a best place in Hanoi. Strongly Recommend.
Stayed 1 night in Nov 2018
Response from Huong - Manager on 29 Nov,2018
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Looking forward to see you again in the near future.

8/10 Good

JEAYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아침이 없는게 아쉽네요.
호텔 내부는 여태까지 머물렀던 곳보다 넓고 좋았지만, 가격이 다소 높고 아침식사가 없는게 흠이었습니다.
Stayed 3 nights in May 2018
Response from Giang - Manager on 30 Jan,2019
Dear Mr. Jung, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologise that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

10/10 Excellent

Chih wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Giang - Manager on 4 May,2018
Thank you for sharing your feedback regarding your stay!

6/10 Okay

キンタ, 日本

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
部屋が広くてきれいでした。
部屋の設備は改築して.新しくてお勧めします。 部屋も広くて.満足度は大変良かったです。 設備等はTOTO製品が使用して有って.お洒落な部屋です。 洗濯物をお願いしても.無料でした。 但し.部屋の中に蚊等が多くて嫌でした。 トイレットペーパーが無くなっていても.補充して貰えなかった。 朝食場所を確認した処.外に食べに行くように言われて困りました。
Stayed 4 nights in Mar 2018
Response from Giang - Manager on 12 Mar,2018
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologise that we fell short on your expectations in some area.Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

8/10 Good

길위에서, 하이퐁

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아파트먼트로서는 여러가지 조건이 만족스럽습니다.
객실의 편안함, 주방기구 완벽. 편안한 잠자리. 호안키엠 도보 15분거리. 오분 거리 평화공원. 아파트먼트로서는 만족할만한 위치와 시설입니다. 원룸겸 거실. 주방. 욕실로 구성되어 가족은 비추. 커플 추천.
Stayed 2 nights in Feb 2018
Response from Giang - Manager on 27 Feb,2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tran Manh Hung, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
インテリアがオシャレなホテル
部屋の内部のインテリアが非常にオシャレで、アメニティも充実。カップルと長期出張者にオススメのホテルです。
Stayed 1 night in Dec 2017
Response from Giang - Manager on 10 Feb,2018
Hello Mr Hung, Thank you for sharing your feedback regarding your stay! I am glad that we were able accommodate a room move for you. Also, thank you for the kind words regarding the interior. We are continually trying to improve the quality and experience of guests. Thank you for staying at JB Serviced Apartment and we hope that you will consider us for your next business trip!