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Reviews of Sen Hotel

3.5 out of 5
Sen Hotel
26B Nguyen Khanh Toan, Cau Giay District, Hanoi

Reviews

8.4

Very good

Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 6 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.
Very attentive bell hop. He was awesome. He was the most professional and all about the service. I was so pleased to have his service. I do not have his name. The room was nice, breakfast good, and friendly staff.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff is very kind although their English is not very fluent.
Stayed 1 night in Aug 2018
Response from Ms Tuyet on 24 Aug,2018
Dear Valued Guest, Warmest greetings from SenHotel. Thank you for staying with us. Your reviews are precious gift and priceless motivation for our staff in order to increasingly improve service quality. Thank you and We are looking forwards to welcoming you back in the near future!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2022
Response from Jasmine on 2 May,2022
Dear Sir/Madam, Thank you so much for spending your time to leave us a great score on Expedia, Its really a big gift for out whole team, We promise that we will try our best to bring the best experience to the next customers like you, We look forward to meeting you in the near future, Best regards, Jasmine.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
下の階が工事中で大変うるさかった。
Stayed 1 night in Jul 2019

8/10 Good

Noriyuki

Liked: Cleanliness, property conditions & facilities, room comfort
無難なホテル
朝食がいまいちです、その他は不満ありません。
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
入口が、少しわかりにくい点は、ありますが、入口については、問題ありません、 フロントの、対応も。、解りやすく、丁寧で、ＧＯＯＤでした。 部屋に、ついては、シャワーが物足りなく、全体に、もう少し広く必要と感じました。 欲を言うと、ふろおけがあると非常にいい感じでした。 それ以外はＧＯＯＤでした。