Dear Mr./Ms. Song Chiang, Thank you for having spent time to review for us and we are so glad you had an overall enjoyable experience. Again, thank you for your rating and we are all looking forward to your return soon to our hotel. Best regards, Sunway Hotel Hanoi Management Team

Dear Mr./Ms. Song Chiang, Thank you for having spent time to review for us and we are so glad you had an overall enjoyable experience. Again, thank you for your rating and we are all looking forward to your return soon to our hotel. Best regards, Sunway Hotel Hanoi Management Team

Thanks so much for helping share your experience with us. Reviews like yours mean the world to us and are so important for future travelers. Thank you again for taking the time to share this wonderful feedback Kind regards, Sunway Hotel Hanoi Management Team.

Dear Mr. Ken, It is gratifying to receive the wonderful rating on your pleasant experience at Sunway Hotel Hanoi and we hope that we will have the chance to welcome you again many times in the future. Kind regards, Sunway Hotel Hanoi Management Team

Dear Mr./Ms. Dinh Dung, It is gratifying to receive the wonderful rating on your pleasant experience at Sunway Hotel Hanoi and we hope that we will have the chance to welcome you again many times in the future. Kind regards, Sunway Hotel Hanoi Management Team

Dear DrRisa, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that you are satisfied with our hotel and services, especially our breakfast. We thank you very much for your review and look forward to the pleasure of welcoming you back again soon. Kind regards, Sunway Hotel Hanoi Management Team

Dear Sir/Madam, We are grateful to know that you had an overall enjoyable stay in our hotel. We thank you very much for your review and look forward to the pleasure of welcoming you back again soonest Kind regards, Sunway Hotel Hanoi Management Team

Dear Sir/Madam, It is truly rewarding to receive such a great feedback from you regarding your recent stay with Sunway Hotel Hanoi. Thank you for your positive feedback and we look forward to welcome you again in the near future. Kind regards, Sunway Hotel Hanoi Management Team

Dear Chin Chay, Thank you for having spent time to share your great stay experience at Sunway Hotel Hanoi and we are so glad you enjoyed your stay with us. We appreciate your recognition of our team great service and we have shared your compliments to the whole team. Having a great evening ahead and looking forward to your return soon to our beautiful hotel. Kind regards, Sunway Hotel Hanoi Management Team

Dear Sir/Madam, Thank you for having spent time sharing your review about the Sunway Hotel Hanoi. We are all looking forwards to welcoming you back to our hotel in the near future. Kind regards, Sunway Hotel Hanoi Management Team

Dear Sir/Madam, How wonderful knowing that you enjoyed your stay so much during your stay at Sunway Hotel Hanoi. We thank you so much for you rating and look forwards to welcoming you back soonest. With warm regards, Sunway Hotel Hanoi Management Team.

Dear Louie, We appreciate you have spent time giving us a wonderful review on your recent stay at Sunway Hotel Hanoi. We are pleased to hear that you enjoyed all of our facilities,location, the cleanliness and comfortable guestrooms and the restaurant with large breakfast bufet met your expectations. Louie, thank you very much for your great comments and look forwards to have you back soon for another great stay experience. With warm regards, Sunway Hotel Hanoi Management Team

Dear Sir/Madam, Greetings from Sunway Hanoi Hotel! Thank you for staying with us on your recent visit to Vietnam. We are grateful to read that you had an overall enjoyable stay in our hotel. On the other hand,we truly regret to learn that still have some people did not meet your expectation. Let us express our sincerest apologize for any inconvenience caused. May we invite you to contact us for further details of your negative experience so we could have a deep investigation and do the best to continue our improvement as we do not tolerate for the unhelpful staffs. We do hope your experience will not impair your trust in our hotel and we look forward to welcoming you back in very near future. Best Regards, Sunway Hotel Hanoi Management Team

Dear Sir/Madam, We are delighted to know you had a fantastic experience at Sunway Hotel Hanoi. Your wonderful rating have been proudly shared with our team. We hope we will have the chance to welcome you again many times in the future. Kind regards, Sunway Hotel Hanoi Management Team

Dear Jeremy, Thank you for sharing your experiences at Sunway Hotel Hanoi. We look forwards to welcoming you back to our hotel for the nearest future. Warm regards, Sunway Hotel Hanoi Management Team.

Dear Ng, Thank you for great rating for Sunway Hotel Hanoi. It is a pleasure to have you staying with us. We are very happy to know that you have memorable experience at our hotel and look forward to welcoming you back in the near future. With best regards, Sunway Hotel Hanoi Management Team

Dear Ng, Thank you very much for taking the time to share your great experience at Sunway Hotel Hanoi and we look forward to another opportunity to host you at our Sunway Hotel Hanoi. Kind regards, Sunway Hotel Hanoi Management Team

Thanks for staying with us. We appreciate your feedback!

Dear Wahida, Thank you for having spent time shared your recent stay experience at Sunway Hotel Hanoi. And we are glad you found our hotel quality and overall facilities were up to your expectations from the hotel,staff, food... While we are a bit outside of the downtown center,taxi can get you there in 10 minutes and our Concierge team is happy to direct you to the some great shopping and eating at the fastest ways. Wahida, we look forwards to another opportunity to have you back here in the near future. With warm regards, Sunway Hotel Hanoi Management Team

Dear Kek Hong, Thank you for taking the time to review our hotel and for staying with us. While we are a bit outside of the downtown center, the taxi can get you there in 10 minutes, we are actually often told how our hotel provides that comfortable and refreshing oasis from the hustle and bustle of the city. By the way, our Concierge team is happy to direct you to the some great shopping and eating at the fastest ways. We are so sorry if you did not find it a case for you. Kek Hong,allow us to iterate our sincere apologize for the inconveniences and look forwards to having an opportunity to better experience with us in the future. With warm regards, Sunway Hotel Hanoi Management Team.

Dear Sir/Madam, Thank you for taking the time to tell us about your experience at the Sunway Hotel Hanoi. We hope we will have the chance to welcome you again many times in the future. Kind regards, Sunway Hotel Hanoi Management Team.

Dear Robert, It was a pleasure to have you stay with us at Sunway Hotel Hanoi. We appreciate your time in giving us your comments and feedback. Please be assured that given our commitment to quality and service, the points brought up haves our personal attention for improvement, and will strive for further improvement to merit your future visit. We will forward this matter to the Hotel Management team and we will certainly work towards driving greater improvement; allowing for better experience. If at any time you have a suggestion or there is anything we can do to make your next visit more memorable, please let us know. Once again we thank you for your collaboration and we hope to see you again soon. Kind regards, The Sunway Hotel Hanoi Management Team

Dear Sir/Madam, We would like to thank you for sharing your experience after staying at Sunway Hotel Hanoi. We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our breakfast and our staffs as it is what we strive for every day. On the other hand, I am so sorry to hear your feedback about the minibar pricing. Your comment has been shared with the Housekeeping Manager to look into this further. We always keep high standard of service quality for our guests. And our price is competitive with the others international four-star hotels. Thank you so much for your feedback and we look forward to welcoming you back in very near future. Best Regards, The Sunway Hotel Hanoi Management Team

Dear Jin Ngee , Thanks you so much for choosing Sunway Hotel Hanoi. We look forward to welcoming you back in the near future. With my best regards, The Sunway Hotel Hanoi Management Team

Dear Sir/Madam, Thanking for taking time to review for Sunway Hotel Hanoi. We look forward to welcome you back to our hotel in the near future. Kind Regards, The Sunway Hotel Hanoi Management Team.

Dear Sir/Madam, Thank you for your great review of our hotel. We are looking forward to having you back in our hotel in the near future. Best Regards, The Sunway Hotel Hanoi Management Team.

Dear Ferenc, I am very pleased to read your comments. It is great to know that we can deliver the best service to you. We will make sure the continuous quality improvements. Your comments will be shared with the team to recognize their efforts. We are looking forward to welcome you back here soonest. With best regards, The Sunway Hotel Hanoi Management Team

Dear Babu, Greetings from Sunway Hanoi Hotel! Thank you for staying with us on your recent visit to Vietnam. We are grateful to read that you had an overall enjoyable stay in our hotel. On the other hand, your comment about the instructions for operating the coffee maker has been taken on board.We will definitely review and work with our team to continue our improvement. Thank you for sharing your comment. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future. Kind regards, The Sunway Hotel Hanoi Management Team

Dear Johnny, We are delighted to know you had a fantastic experience at Sunway Hotel Hanoi. Your wonderful comments have been proudly shared with our teams and they join me in thanking you for your positive feedback. We hope we will have the chance to welcome you again many times in the future. Kind regards, The Sunway Hotel Hanoi Management Team

Dear maureen, How pleasing hearing your recognition of great service from one of our friendly associates - Ms. Ginny who went beyond her duty to make your Hanoi trip a memorable one. I will share your compliments to her personally. Again, thank you for having shared your feedback and we look forwards to welcoming you back to Sunway Hotel Hanoi. With best regards, The Sunway Hotel Hanoi Management Team.

Dear Dean, We would like to extend our gratitude for giving your time to share your experience after your recent stay at Sunway Hotel Hanoi. Your compliments on our food and staff service are highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our Ambassadors at all levels. On the other hand, your comment about the wifi has been taken on board.. We will definitely review and work with our IT team to continue our improvement. Please let us express our sincerest apologize for any inconvenience caused. Thank you for sharing such a positive review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future. Kind regards, The Sunway Hotel Hanoi Management Team.

Dear Sir/Madam, We would like to extend our gratitude for giving your time to share your experience in Sunway Hotel Hanoi. All your kind comments are certainly flattering and we are extremely happy that you appreciate our service and "nice and the rooms are modern and clean with quality mattress","nice buffet breakfast" and "easy to locate" . On the other hand, we truly regret to learn that our checking-in process did not meet your expectation. Let me express my sincerest appologize for any inconvenience caused. May I invite you to contact us via shhn.executive@sunwayhotels.com for further details of your negative experience so we could have a deep investigation and do the best to continue our improvement. Thank you for sharing your feedback. My team and I hope to warmly welcome you back to the hotel for a more satisfactory stay. Kind regards, The Sunway Hotel Hanoi Management Team.

Dear Alan, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that you are satisfied with our services as it is what we strive for every day. We thank you very much for your recomendation and look forward to the pleasure of welcoming you back again soon. Kind regards, The Sunway Hotel Hanoi Management Team

Dear Clive, We are delighted to know you had a fantastic experience at Sunway Hotel Hanoi. Your wonderful comments have been proudly shared with our teams and they join me in thanking you for your positive feedback. We hope we will have the chance to welcome you again many times in the future. Kind regards, The Sunway Hotel Hanoi Management Team

Dear Anonymous, We are delighted to know you had a fantastic experience at Sunway Hotel Hanoi. Your wonderful comments have been proudly shared with our teams and they join me in thanking you for your positive feedback. We hope we will have the chance to welcome you again many times in the future. Kind regards, The Sunway Hotel Hanoi Management Team

Dear Owen, Thank you very much indeed for taking the time to review your stay with us at Sunway Hotel Hanoi. And we hope to have an opportunity to show ourselves in a better light on some other future occasion. Kind regards The Sunway Hotel Management Team

Dear Anonymous, We are delighted to know you had a fantastic experience at Sunway Hotel Hanoi. Your wonderful comments have been proudly shared with our teams and they join me in thanking you for your positive feedback. We hope we will have the chance to welcome you again many times in the future. Kind regards The Sunway Hotel Management Team.

Dear Natali, We would like to extend our gratitude for giving your time to share your experience in Sunway Hotel Hanoi. All your kind comments are certainly flattering and we are extremely happy that you appreciate our services. On the other hand, we truly regret to learn that our hotel room did not meet your expectation. Let me express my sincerest apologize for any inconvenience caused. Please rest assured that your comments have been communicated to our Housekeeping team so that they in turn can address these matters via our Hotel Quality Continuous Improvement Program. Thank you for sharing your feedback. We all hope to warmly welcome you back to the hotel for a more satisfactory stay. Kind regards, The Sunway Hotel Management Team

Dear Hiang Lian, Thank you for sharing your feedback. My team and I hope to warmly welcome you back to the hotel for a more satisfactory stay. Kind regards, The Sunway Hotel Management Team

Dear Anonymous, Thank you for taking the time to share your recent experience at our hotel.I'm sorry to hear our hotel did not live up to your expectations with regards of its location.Its very easy to get the taxi from our hotel to the Old town within 10' and we llok forward to welcome you back here soon in the near future. Best Regards, The Hotel Management Team.

Dear Ng, We are very pleased to read your comments. It is great to know that we can deliver the best service to you. We will make sure the continuous quality improvements. Your comments will be shared with the team to recognize their efforts. Thanks again for choosing Sunway Hotel Hanoi. I look forward to welcoming you back in the near future. Best Regards, The Sunway Hotel Hanoi Management Team.