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Reviews of Hotel Santika Premiere Hayam Wuruk

4 out of 5
Hotel Santika Premiere Hayam Wuruk
Jl. Hayam Wuruk No. 125, Jakarta

Reviews

8.6

Excellent

Rating 10 - Excellent. 104 out of 268 reviews" "
Rating 8 - Good. 134 out of 268 reviews" "
Rating 6 - Okay. 19 out of 268 reviews" "
Rating 4 - Poor. 6 out of 268 reviews" "
Rating 2 - Terrible. 5 out of 268 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

6.4/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Albert, Orange

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very helpful and friendly.,The hotel is a little outdated.
Stayed 2 nights in Apr 2023

8/10 Good

Walter

Travelled with group
Liked: Cleanliness, staff & service, room comfort
It was fairly good, the hotel was located near bus stop. Near restaurants and shops.
Stayed 10 nights in Sep 2022

8/10 Good

Altaf raise, Narre Warren south

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sky bar closed
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
I have been staying in this hotel for many years now (5+ years) because it is closed to my parent's' house. I feel it is a good value hotel. Facility, particularly the room is clean, though a bit small. Breakfast has many options, though the food is just okay. In my recent stay in January 2020, I found the towels are a bit dirty (grayish, not white color) and worn out.
Stayed 2 nights in Jan 2020

4/10 Poor

AmyMa, Taiwan

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
All the shower towel are extremely old and not clean enough. I can see stains on it from previous use. The hotel amenity is ok but lack of cleanliness.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Yousif

Disliked: Staff & service
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities
Towels and bedsheets are old and has a bad odor. The air conditioner blows air that smells like cigarette smoke and I was in a non-smoking room
Stayed 7 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Too much guest, you ever unable to fine a seat for breakfast.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
OK still in one piece , txs
Stayed 3 nights in Apr 2019

8/10 Good

Mohd ariffin

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for Money
The hotel is quite new (3 years old). We had a premier room, a room at the front which has a fabulous view. We got used to the traffic noise. Not much to do in the local area. The pool is 'sort of indoors' which we didn't like.
Stayed 6 nights in Feb 2019

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff - Especially the Young lady who worked the lunch schedule alone at Sky bar was both kind and chatty ! An asset to hotel
Stayed 3 nights in Feb 2019

6/10 Okay

Ms.R, Malaysia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room is clean and the location wise is pretty nice. There are a plenty options for breakfast. I kind of dissapointed that they are not refill the new itinaries on the next day (as I was staying 2 days there) and there are still the glasses of martinis on the wastafel that I ordered the night before. The staff is friendly and good. Just disapointed in terms of the toilet matter as I mentioned above..
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A local 4-star that fits a leisure trip
4-star city local hotel, with strategic location and surroundings, a functional pool, decent amenities and helpful staff. Breakfast was nice with daily variety. Not the luxurious kind but very practical.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, quiet, clean and convenient. Enough said except Expedia requires me to use 50 characters in this part of the review
Stayed 1 night in Jan 2019

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good n clean except breakfast @cafe requires extra wait staffs.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Hanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Service and staff are fast, super friendly and outstanding. Breakfast menu is great. The best local chain hotel on my opinion
Stayed 1 night in Jan 2019

4/10 Poor

ABDUL

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Late check out bad experience
Very bad experience in hotel due to late check out matter. Was confirmed by receptionist twice and agreed at 2 pm check out but they switch off the electricity at 12 noon. Receptionist keep calling me so many times asking me to cgeck out at 12 noon or they willl charge 25% more. Its ridiculous service although they agreed for late check out. Will never stay here any more.
Stayed 1 night in Dec 2018

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First visit to Jakarta.
All hot food was only tepid. Left out on buffet uncovered for long hours. Especially in lounge on 22nd floor. Turnover of food in lobby cafe was better, but still food not hot. No instructions initially on need for room key card to operate elevator. Tv unable to toggle to English language. Very polite staff throughout the hotel. Shuttle driver was waiting for me upon arrival at designated area, which was a relief!
Stayed 1 night in Nov 2018

6/10 Okay

Jay, Brisbane

Liked: Cleanliness, staff & service, room comfort
Good hotel but they have to change shower head and hose
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2018

8/10 Good

Chin Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
The hotel is clean and the staff are friendly. I am disappointed with the breakfast quality. The battered prawn is hard to chew, and the food quality is at best average. Overall I think it is a great hotel with room for improvement on the breakfast front.
Stayed 1 night in Nov 2018

10/10 Excellent

Chin Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Wah Kee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
conveniently located, clean hotel with good amenities and friendly staff.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A hidden gem, unless you want to be downtown. The neighborhood is urban but safe and friendly.
Stayed 5 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Decent
Reasonably clean room.
Stayed 2 nights in Oct 2018

10/10 Excellent

Craig, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most appealing factors during my stay at the Hotel Santika Premiere are the multilingual staff, quiet atmosphere, and close proximity to discount malls and grocery center.
Stayed 5 nights in Aug 2018

10/10 Excellent

Mohammad Hassn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Outstanding
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the door are very polite , friendly and delligent
Stayed 2 nights in Aug 2018

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely located business hotel also good for family
Location is central to many food and recreational places. Extremely helpful staff.
Stayed 2 nights in Jun 2018

10/10 Excellent

Yustinus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

8/10 Good

RAMESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2018

8/10 Good

See Meng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

j.l, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff ..delicious breakfast ,great location and comfortable stay
Stayed 1 night in Feb 2018

10/10 Excellent

Shahirwan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locations and lots of local delights
Nice place with great locations, near to airport and always at the centre of the city. Good and clean rooms.
Stayed 1 night in Feb 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff are amazing
Hotel staff are amazing - friendly and ready to help with any need. Breakfast buffet is great.
Stayed 3 nights in Feb 2018

8/10 Good

Joonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, great pillows and supergood breakfast!
Nice, fresh. Great breakfast.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast Buffet Good
Breakfast Buffet was great, a lot of food and selection. Location is good too. Would stay here again next visit
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Would consider this hotel again. Nice location, clean and fuss free
Stayed 1 night in Dec 2017

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My hotel of choice when visiting Jakarta
Wonderful service, clean and comfortable rooms. Very good wifi.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay.
This is my 2nd stay at the hotel. Lovely rooms and very friendly and accommodating service from the staff. The premiere lounge is exceptionally lovely.
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast Buffet was Great!
Breakfast Buffet was great, a lot of food and selection. Location is very good too.
Stayed 3 nights in Jul 2017