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"ホテルで働いている全てのスタッフがとても親切で、フレンドリーで、助けてくれました。 部屋自体も広くて便利で、とても快適に過ごせました。"

"Yes very clean and staff was great definitely coming back"

"Excellent service and room "

"This place is right in the middle of the thick of it if thats where you wanna be. Next to the lake, market, and walking street. Can shop, eat, and get massaged until you drop. Staff went above and beyond to make sure stay is pleasant. Anna is an absolute goddess on earth. "

"We absolutely loved staying here. The manager is so awesome and helped us so much. He helped us book an overnight cruise to ha long bay and a 3 day trip to ha Giang. We had so many questions for him about the rest of our travels and he helped us figure out the rest of it. The hotel room was very nice and cozy. The breakfast in the morning was super yummy as well. I cannot recommend this place enough and recommend how amazing the manager is. I recommend booking everything with him, he is the best. I will definitely recommend this hotel to all my friends and family. All of the staff are super nice, it’s super clean, and a perfect location close to so many things. I am so thankful we stayed here. If it wasn’t for the manager our trip to Vietnam would have not been as great. So thankful for his hospitality, kindness, and service. "

"Staff were very helpful and kind. Nice shower and bathroom set up. "

"Hyatt always been my number one selection on all places I been. Thank you "

"Great."

"Wonderful hotel, fantastic breakfast."