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Reviews of Chill Backpackers

2 out of 5
Chill Backpackers
328 Upper Roma Street, Brisbane, QLD

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 16 reviews" "
Rating 8 - Good. 8 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 2 out of 16 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Josephine

Disliked: Cleanliness, staff & service, property conditions & facilities
Property not well kept. Implies with towels on bed in pictures & says all necessary amenities provided they arent. Did the job for the one night we needed. Decks look better than they are.
Response from John on 4 Jul,2023
Hey Josephine, Apologies that you didn't find the building as expected. Our descriptions are quite clear online as-well as pictures. Good luck with your travels

8/10 Good

Patricia

Travelled with partner
Liked: Staff & service
Excellent location. Short walk to the city and Suncorp. Value for money.
Stayed 1 night in Feb 2023

8/10 Good

Sandra

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, good price, air-con was great, no towels in room though 🤔, area around the hostel was a little run-down/creepy with similar types of ppl close by.
Stayed 1 night in Feb 2023

6/10 Okay

Peter

Disliked: Cleanliness, staff & service
Ok. Good only as convienent to Suncorp Stadium for Elton John concert. Sheets had stain on it and marks on it, but couldn't get changed as night manager wan't answering or returning phone call. Endided up putting top sheet and blanket on bed to cover bottom sheet. Supose what do you expect for a Backpackers Hostel.
Stayed 1 night in Jan 2023

8/10 Good

ernest

Stayed 1 night in May 2022

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place to stay in the heart of Brissy
Stayed 1 night in Apr 2022
Response from Tina on 11 Apr,2022
Thank you for you positive review Mark:)

2/10 Terrible

David

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Set of only 3 shower/toilet cubicles for 30 rooms Security doors and room doors being propped open during the night to facilitate Clandestine meetings. Aircon going all the time. Tattered blanket. Locks broken on shower and toilet cubicles. But, the showers were hot and the staff were most friendly and accomodating.
Stayed 2 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2022
Response from Tina on 13 Apr,2022
THANKS FOR STAYING WITH US:)

6/10 Okay

Graham

Liked: Staff & service
Ok for price
Stayed 1 night in Mar 2022
Response from Tina on 1 Apr,2022
Thanks Graham:) Take care

10/10 Excellent

Melinda

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Nice staff relaxing place
Stayed 1 night in Jan 2022
Response from Chill on 2 Feb,2022
Hi Melinda, Thank you for the nice review. Really appreciate it! We're glad you enjoyed your stay with us. Take care!

8/10 Good

Konrad

Liked: Cleanliness, staff & service, property conditions & facilities
Good - Temperature of rooms;helpful staff Average - lack of cooking hotplates for number of guests. Especially when some don't work. Same applies to fridge space and door where my food was not closing properly. Sharp cutting knives. Bad - Room swipe card constantly not working
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and rooms are clean. Numerous checks on room by staff during day
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location near Southbank and CBD. great staff and nice view from roof top.
Stayed 1 night in Jul 2019
Response from Tin on 9 Aug,2019
We're very glad to hear that you enjoyed your stay with us. Hope to see you again:)

8/10 Good

Mikaela

Liked: Staff & service
Disliked: Room comfort
Chili backpackers hade ett grymt läge i staden men rummen var galet små, täckena va bara en dålig filt och AC var super kall. Sov med tjocktröja och långbyxor men frös ändå hela natten. Pratade med personalen men dem kunde inte göra nått, fick en till filt dock men det hjälpte knappt så jag blev jätte förkyld. Inte så skoj och inte värt.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. The receptionists are nice and friendly, and the bathrooms are clean! Very good experiences:) The only drawback is the windows which in the room cannot be open, a little bit sultry.
Stayed 1 night in Aug 2019
Response from Chill on 13 Sept,2019
Thank you for your positive response! We're glad to hear you enjoyed your stay with us. Sorry the windows can't be opened, but we need to keep them closed because of the air-conditioning and the fumes that come with being in a big city. Happy travels:)