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Reviews of City Backpackers HQ

2 out of 5
City Backpackers HQ
380 Upper Roma Street, Brisbane, QLD

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 44 reviews" "
Rating 8 - Good. 20 out of 44 reviews" "
Rating 6 - Okay. 6 out of 44 reviews" "
Rating 4 - Poor. 4 out of 44 reviews" "
Rating 2 - Terrible. 3 out of 44 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

ARLINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hostal in Brisbane
Amazing staff, beautiful rooftop views, spacious rooms, easy free parking. I would recommend posting signs requiring guests to clean up after partying. Each morning the staff would pickup rubbish and empty bottles and cans. Yes, the hostal have rubbish and recycling bins easily accessible, yet some guests failed to use them
Stayed 3 nights in Aug 2023

10/10 Excellent

Aleisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2023

6/10 Okay

Amy

Liked: Staff & service, room comfort
Disliked: Cleanliness
Ok
Maybe its unfair to this hostel that the ones i stayed in immediately before and after were very nice but this was.... not so much. Old school hostel with a kitchen that was always dirty no matter what time or day i tried to use it, toilets were clean enough but no sanitary bins (just small bins / trash cans with no lid which is a bit gross if you ask me) and were both genders which is fine just unexpected. Nice view from the roof and friendly staff though!
Stayed 2 nights in Sep 2022

8/10 Good

Toea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and the staff were friendly and efficient.
Stayed 2 nights in Aug 2022

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Good stay for 2 nights. Booked mainly for proximity to Roma street station. Was also walking distance to south bank parklands which was nice. The hostel itself was pretty decent and the staff were great. The rooftop area was beautiful. As far as hostels go this is pretty good.
Stayed 2 nights in Aug 2022

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
ok
Stayed 1 night in Jul 2022

10/10 Excellent

Stephanie L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

6/10 Okay

Noriko

Disliked: Cleanliness
There were no bowls, cups and cutleries so bring your own. Kitchen was no clean and microwave was sooo dirty. If you seek really cheap place, go for it.
Stayed 3 nights in May 2022

8/10 Good

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy. Close to the city Good kitchen Good deck, games area Good amenities Easy access Supermarket, restaurants shops close by.
Stayed 2 nights in Oct 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2020

8/10 Good

Derek, Brisbane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in: Good Check out: Confused, not professional
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
I liked the location. Close to CBD..easy walking distance
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, near train station, grocery store, walkable to downtown
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Happy, Melbourne

Liked: Cleanliness, staff & service
The property itself was fun , clean and overall friendly vibe. The bathrooms were surprisingly very clean considering how many people were to 2 toilets and 2 showers. The bedroom i booked had 6 bunks and an aircon ( though I couldn’t feel it at all) neither could the others in the room I suppose because they left the windows open at night for cool air. The room was really hot . I was luckily able to get 6 hours sleep but by 4:45 when the sun was beaming through the room again I was awake . Too hot . Comfortable bunk considering
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The lady at check in helped with my car - she also upgraded my room
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything’s good & cool. I like it.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Best in Brisbane..................................
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The facilities such as the bar, pool and free space look good. However my room which was 6 female dormitory was not really good because some people just leave their belongings on the floor and they kept talking till midnight on phone.
Stayed 2 nights in Dec 2018

8/10 Good

Jennifer

Staff was super helpful, check-in simple, and the place had some really great social opportunities (bar, pool, games, etc). Only complaint were the cockroaches found in the bathroom and hanging out on the fridge. Eek!
Stayed 1 night in Nov 2018

8/10 Good

Mei Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing for long term stays. The private rooms could be in their own area away from group rooms but otherwise it was lovely. The staff was fantastic. Only negative is the parking. Most of our days we had to be up super early and leave early as between 8-9 you can’t get out.
Stayed 2 nights in Oct 2018

2/10 Terrible

Mike, Canada

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not a good spot if you're a weary traveler trying to catch a nights rest. Twenty minutes after checking in and being explained the "rules" I get into my room, someone from hotel staff knocks on my door says "room check" and barges in. They see me laying on the bed and leave immediately . This was at 11 am . After a twelve hour flight I wanted to crash. Your privacy is not of their concern.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is good which is near to the CBD. Reception is open 24 hrs and the staff are friendly. However, the dinnerware needs to deposit if you need to use.
Stayed 1 night in Jun 2018

8/10 Good

qingfeng

Stayed 1 night in Jun 2023

10/10 Excellent

Rebecca

Liked: Staff & service, property conditions & facilities
I Love the people and the atmosphere there, lots of things to do, nice pool
Stayed 21 nights in Feb 2023

2/10 Terrible

Dorianne

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Ist sehr heruntergekommen, fand es nicht so toll, hatte ein Zimmer direkt an der Straße immer Lärm, der Pool Bereich war schön
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 위치 괜찮았음 조식 시간이나 체크아웃 시간도 괜찮음 체크아웃할 때 짐 공짜로 맡아줘서 좋음 직원들 친절함 엘리베이터 없으니 참고하세요
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
部屋やベッドは比較的広かったですが、部屋に入った瞬間カビと埃臭く、長期滞在している同室の宿泊者が荷物を散らかしている為、決して長居をしたいとは思えなかったです。しかもWi-Fiも有料です。 "パリピ"な宿泊者が多く、親切でフレンドリーな方も多いですが、日によっては夜遅くまで非常に騒がしく、部屋まで音楽や声が響きます。また、明らかにドラッグ服用をしている宿泊者も多く、気持ちの良いものではありません。 共有エリアについては、トイレなどは綺麗だと思います。キッチンも広かったです。ただキッチン横のフリースペースはあまり綺麗ではありませんでした。 朝8:00-10:00にキッチンに行くと朝の軽食をもらうことができます。しかしお皿を借りるには＄10のデポジットが必要で、かつそれらをチェックアウトの時まで自分でキープしておかなければいけないということで、面倒な仕組みだと思いました。 スタッフさんの対応は比較的親切でした。ブランケットも貸してくれましたし、チェックアウトの後、しばらく荷物を預かってくれました。 7人部屋を予約したのに、実際に通されたのが6人部屋でした。逆ではないのでまあいいのですが、、結構いい加減なのだなという印象を抱きます。 総合的には、あまり宿泊はおすすめできません。
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war sauber. Das Personal gab gute Tipps. Die Lage ist 10 von Roma Street station entfernt.
Stayed 1 night in Sep 2019

8/10 Good

HenryLo, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Railway Station, but Hotel in High land, need walk not good
Stayed 2 nights in May 2019

4/10 Poor

Laila Henriette

Disliked: Staff & service, property conditions & facilities, room comfort
Thanks, but NO thanks.
We stayed here for 3 nights. If you like to party all night- every day, this is something for you, and the shared bathroom was dirty.. It felt like there were no rules. When we woke up and wanted to eat breakfast outdoor the garbage from the party was all over and there were broken glasses. And druk people was sleeping outside. We couldn't sleep much because people was partying outside and inside the building. And they were screaming and running in the hallway.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für Junge reisende/ Backpacker mit Unterhaltung
Wir haben dieses Hostel für eine Nacht gebucht, da wir spät am Abend am Flughafen angekommen sind undam nächsten morgen weiter gereist sind. Das hotel ist ca.30min vom Flughafen entfernt und kann gut mit dem Zug erreicht werden. Vom Flughafen hin haben wir das Taxi genommen, zurück den Zug. Das Hostel hat lange oder so gar 24h die Rezeption offen. Es war unser 1. Hostel in Australien. Wir haben ein 2er-Zimmer gebucht. Das Zimmer war sauber und zweckmässig. Die Gemeinschaftsdusche + WC wird laut beschrieb 2xtäglich gereinigt. Ich habe stets eine saubere Dusche und WC angetroffen. Im Hostel wird jeden Abend ein Unterhaltungsprogramm angeboten und es hat in eigenes Pub. Für Junge Backpacker die gerne Party machen sicher eine gute wahl. Um 24.00uhr ist jedoch Programmende und das Pub schliesst. In der Nacht war es ruhig. Die Klimaanlage hat gut funktioniert. Küche haben wir nicht benötigt, daher kann ich nichts dazu sagen. Für Junge reisende oder Backpacker zu empfehlen. Es hat in der gleichen Strasse auch noch andere Hostels.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Kathleen

Liked: Staff & service, room comfort
Okay
Nos draps étaient sales à notre arrivée alors on a demandé de les changer. Aussi, notre chambre était très bruyante puisque c'était la numéro 1, dont le mur donne à l'extérieur, alors on entendait des gens parler fort la nuit quand ils revenaient des bars. La cuisine est pratique pour cuisiner sois même et il y a 6 cuisinières ce qui donne assez de place pour que tout le monde puisse cuisiner en même temps. Belle vue de la terrasse et situé près des attractions à pied!
Stayed 2 nights in Sep 2018