Ascott, Ha Long Bay hotels

"The front desk receptionist is supper professional "

"From check-in to check-out, we felt truly special. The boat is relatively new, so everything on board looks spectacular. Our room had a balcony, offering a dreamlike view of Halong Bay. The activities were enjoyable, but it was the staff who really made the experience exceptional. “Cat,” the nickname of the staff member who attended to us at the restaurant, stood out in particular. The amenities on the boat were incredible from the pool to the playrooms and gym, everything exceeded expectations."

"Very accommodating if you are visiting from Out of town they will Go out of their way to make your stay real Enjoyable "

"Amazing place and staff"

" Couldn’t have been made more welcome by the whole team but especially Julie. "

"Wonderful resort with breathtaking view from our room. Room is very clean, nice and comfortable. The staffs are very attentive, polite and helpful. Got our breakfast coffee made by Mr. Huy Thắng, very appreciate with the care by the staffs here. We love here so much that we extended our stay for another 2 days. The only thing need to be improved is the restaurant here is a little pricey for dinner and didn’t have much choices, had to go out for dinner. Other than that, we are really love this resort. Will come back again soon."

"The care and attention of the staff really elevated this experience. Katie and all the the other staff working April 26-28 were phenomenal. "

"The resort is amazing with breathtaking view.Our room is very nice with balcony facing the bay. Breakfast buffet is plenty and variety with different foods choices. We love the service here and staffs are very friendly and polite.The resort also has electric taxi to take you to into the town with small fee. We are really enjoyed our stay here, will definitely recommend to our friends and family if they travel to Việt nam "

"We stayed for four nights in the Citidenes, it had a comfortable working space, is close to the boat tours, a great gym and yoga studio as well as two pools. They also have free bicycles for you to explore the town. We stayed in an apartment style room so cooked in the fully equipped kitchen. Would highly recommend. "