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Au Coeur d'Hanoi Apartment

3.0 star property
Hotel with a 24-hour front desk, near Hoan Kiem Lake

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Photo gallery for Au Coeur d'Hanoi Apartment

Living room
Desk, free WiFi, bed sheets
City view
Interior entrance
View from room

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Au Coeur Terrace Suite Apartment 1 Bedroom

Private kitchen

Au Coeur Terrace Suite Apartment 1 Bedroom

Highlights

Terrace
Separate dining area
Air conditioning
LCD TV
Separate bedroom
Bidet
Rainfall showerhead
Hairdryer
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Au Coeur Comfort Apartment 2 Bedrooms

In-room dining

Au Coeur Comfort Apartment 2 Bedrooms

Highlights

Separate dining area
Air conditioning
LCD TV
2 bedrooms
Bidet
Rainfall showerhead
Hairdryer
Free bottled water
  • 65 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Studio

Desk, free WiFi, bed sheets

Studio

Highlights

Air conditioning
Kitchenette
Mini-fridge
LCD TV
Hairdryer
Bidet
Private bathroom
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
82H Tho Nhuom, Hoan Kiem, Hanoi

What's nearby

  • Hoan Kiem Lake - 8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km
  • Hanoi Opera House - 13 min walk - 1.2 km
  • Thang Long Water Puppet Theatre - 18 min walk - 1.6 km
  • Hanoi Old Town Night Market - 18 min walk - 1.6 km

Getting around

  • Hanoi Railway Station - 11 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 47 min drive

Restaurants

  • ‪Vegan Banh mi - ‬3 min walk
  • ‪Panacea Cafe - ‬3 min walk
  • ‪Chè Thập Cẩm Cũ 1976 - ‬5 min walk
  • ‪Cổ Đàm Chay - ‬4 min walk
  • ‪Thế Giới Hải Sản - Trần Hưng Đạo - ‬4 min walk

About this property

Au Coeur d'Hanoi Apartment

Hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Hanoi Opera House, Au Coeur d'Hanoi Apartment provides amenities such as dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Bike hire, a round-trip airport shuttle (surcharge) and a 24-hour front desk
  • Concierge services, ATM/banking services and luggage storage
  • Tour/ticket information and smoke-free property
Room features
All guest rooms at Au Coeur d'Hanoi Apartment offer perks, such as air conditioning, in addition to amenities, such as free WiFi and free bottled water.
Extra amenities include:
  • Rainfall showers, bidets and free toiletries
  • 32-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Vietnamese (Sign language)

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Sign language-capable staff

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 410000.00 per vehicle (one-way)
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards

We should mention

This property does not have any lifts

Property is also known as

Au Coeur d'Hanoi Apartment Aparthotel
Au Coeur Apartment Aparthotel
Au Coeur Apartment
Au Coeur D'hanoi Hanoi
Au Coeur d'Hanoi Apartment Hotel
Au Coeur d'Hanoi Apartment Hanoi
Au Coeur d'Hanoi Apartment Hotel Hanoi

Frequently asked questions

Is Au Coeur d'Hanoi Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at Au Coeur d'Hanoi Apartment?

This property doesn't offer parking.

What time is check-in at Au Coeur d'Hanoi Apartment?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Au Coeur d'Hanoi Apartment?

Checkout is at noon.

Does Au Coeur d'Hanoi Apartment provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 410000.00 per vehicle applies.

Where is Au Coeur d'Hanoi Apartment located?

Located in Hoan Kiem, this hotel is within a 15-minute walk of Hanoi Police Museum, Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Hanoi Opera House and Thang Long Water Puppet Theatre are also within 1 mile (2 km). Hanoi Railway Station is 11 minutes by foot.

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Au Coeur d'Hanoi Apartment Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 5 out of 14 reviews
Rating 4 - Poor. 3 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

6.8/10

Cleanliness

6.4/10

Staff & service

4.0/10

Amenities

5.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

ray

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

jan

Disliked: Property conditions & facilities
Stayed 14 nights in Jan 2024

4/10 Poor

Viggo

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Hannes

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schmutzige Zimmer als wir ankamen. Auch die Küche wurde erst mit unserem Ankommen grob gereinigt. Möbel sind sehr abgenutzt. Ausser dem sehr netten und hilfsbereiten Guard vor Ort praktisch kein Service. Die Lage ist das einzig positive.
Stayed 6 nights in Apr 2023

10/10 Excellent

Monica

Stayed 1 night in Dec 2019

4/10 Poor

yao chuan

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
訂房網路照片和入住完全不同，房間非常小，留的電話是已經離職的員工非常不妥。 巷弄內非常暗，這幾天下雨也濕滑。
Stayed 1 night in Dec 2019

8/10 Good

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

尚稱愉快的商務旅行

房間無法選擇non-smoking，所以有點菸味。一房有大床，另一房有2張床，公共空間基本上是廚房，有4人桌可用，一樓有飲水機可裝水。附近有Aeon Citimart可購物，也有小吃攤，算是挺方便的。
Stayed 5 nights in Oct 2019

10/10 Excellent

KWANG KYU, 충남천안

Liked: Cleanliness, staff & service, room comfort

만족합니다

청소 서비스 요금은 별도입니다 친구들과 펜션 놀러왔다고 생각하면 가성비는 최고에요 투룸은 성인 남성3명이 충분히 넓고 편안하게 사용할수있습니다 24시간 경비원이 있어 늦은시간까지 놀다 오셔도 걱정없습니다 청결상태는 제 입장에선 만족했어요 한국의 왠만한 펜션보다는 깨끗합니다 청소 서비스는 원룸150000동(7500원)투룸 300000동(15000원)이에요 팁도 필요없어요 5일 일정 잘 보내다 옵니다 호안끼엠이나 맥주거리 주요 관광지(단체 투어 집결지인 오페라하우스)모두 도보로 가능합니다 (20분정도)그랩 이용하는데도 문제가 없었고요
Stayed 5 nights in Oct 2019

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿地點離36古街走路10分鐘，公寓裡有電梯，冷氣很涼，公寓很乾淨，還有一個小廚房，適合家庭旅遊的人來住哦。
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
适合家庭出行，地点适中，去河内景点一般可以步行十几分钟。但是，说能住5个大人太牵强，必须横着睡。而且，没有每天打扫，更换饮料水的服务，必须另外付钱。这个公寓离开它的酒店有距离，只有一个看门的保安，语言不通。房间里额外的枕头发霉。。。
Stayed 4 nights in Dec 2018

4/10 Poor

Businessman, Tokyo

Disliked: Cleanliness, staff & service, amenities
No clean service, no person incharge who can answer your request, no front desk but just a security guard.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 18 nights in Oct 2018

6/10 Okay

Samuel, Singapore

Liked: Cleanliness, room comfort

Walkable distance to the Old Quarters

If you're a frequent traveller to Hanoi, finding this hotel at the end of an alley isn't too difficult. If you're a newbie to Hanoi, and google maps shows you the street where this ends, you can't miss the hotel. Look for the extremely well lit building in the alley. THATS THE ONE! LOL!
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適で住んでいるように過ごせます

とてもいいサービスアパートでした。最初は、フロントに英語の全くわからないセキュリティがいるだけで戸惑いましたが、居心地よく、立地も悪くなく、よかったです。
Stayed 2 nights in Mar 2018