Minibar, in-room safe, desk, soundproofing
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Reviews of The Pearl Hotel

3 out of 5
The Pearl Hotel
6B Lang Ha Street, Ba Dinh District, Hanoi

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 23 reviews" "
Rating 8 - Good. 10 out of 23 reviews" "
Rating 6 - Okay. 6 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Khu

Travelled with family
Liked: Staff & service, amenities
so dar so good
Stayed 3 nights in Mar 2024

10/10 Excellent

Thornton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020
Response from The Pearl Hotel team on 15 Jan,2020
Dear our valued Thank you so much for your review. We'll try our best to improve service. We hope to see you soon and have a chance to serve you better.

10/10 Excellent

Trung-Hieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from The Pearl Hotel team on 28 May,2019
Dear Mr. Trung-Hieu, It's such a honor to have you staying at our hotel. Thank you so much for choosing us. We hope you best wishes and look forward to serving you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Hoang Loan on 8 Nov,2018
Dear our valued Thank you so much for your review. We'll try our best to improve service. We hope to see you soon and have a chance to serve you better.

8/10 Good

Sirch EL Yer

Liked: Cleanliness, staff & service
Not soundproof.
You can hear the next rooms conversation which is very annoying. Crew can not speak english.
Stayed 5 nights in Aug 2017

4/10 Poor

T, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Location was on main street so busy and loud. Nothing special nearby. Hotel had no map or valuable advice from staff even though they tried. Breakfast was ordinary.

6/10 Okay

Alex, Sydney

Disliked: Cleanliness, property conditions & facilities
Not as shown on TripAdvisor
I used TripAdvisor to find this hotel which showed information for "Hanoi Pearl Hotel". Unfortunately the Expedia link actually referred to a similarly named hotel, "The Pearl Hotel". So while I though I was going to stay at a high-end hotel, I actually ended-up staying at this three-star hotel. It was fine however for a three-star hotel and prices quite well. The location isn't ideal for tourists.

8/10 Good

Xuan Doanh

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rất thuận lợi & tiện nghi
Stayed 2 nights in May 2024

8/10 Good

TOSHIKI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
低価格の割には良いホテルでした。スタッフの対応は良く、部屋もきれいでよかったです。ベトナムのホテルではよくあることですが、スタンドシャワールームから水が漏れて、トイレ、洗面所が水浸しになってしまいます。それ以外はとても満足です。ホテルの朝食は期待してなかったので、ホテル隣にあるレストランでフォーやバインミーを毎日食べました。おいしかったです。
Stayed 4 nights in Nov 2023

8/10 Good

Luca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from The Pearl Hotel team on 16 Mar,2020
Dear our valued customer, Thank you so much for choosing us. We'll try our best and hope to see you again. Sincerely,

10/10 Excellent

Axiong, Japan Gunma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本の方も多く泊まるのでスタッフの方は、簡単な挨拶、日常会話が出来るともっとお客さんが来ると思います。
Stayed 1 night in Jan 2020
Response from The Pearl Hotel team on 16 Mar,2020
大切なお客様、 ご意見ありがとうございます。 最善を尽くして、またお会いしましょう ご健康をお祈りしております。

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
ﾌﾛﾝﾄの対応やｻｰﾋﾞｽは良かったです。　清掃も綺麗でしたが、仕事をする机と椅子があれば長期滞在も出来るようになると思います。　近隣に飲食店が 少ないのが残念ですね~
Stayed 3 nights in Mar 2019
Response from The Pearl Hotel team on 2 May,2019
お返事ありがとうございます。 私たちはあなたにもっと役立つように全力を尽くします。 また会うのを楽しみにしています。

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
仕事で利用しました。デラックスルームだったのでバスルームも結構広かったです。バスタブがとても高くまたぐのが大変でした。朝食はphoやパン、サンドウィッチなどから選ぶことができ、ちょっとしたフルーツのバイキングもありました。値段を考えるとまあまあ良いのではないでしょうか。私が宿泊した時、お客様は全員ベトナム人でした。ベトナム語、または英語ができ、ただ寝るだけと割り切るなら全く支障がないホテルです。
Stayed 3 nights in Mar 2019
Response from The Pearl Hotel team on 20 Mar,2019
ご意見ありがとうございます。 私達はサービスを改善するために全力を尽くします。 私たちはあなたにもう一度会い、あなたにもっと奉仕することを望みます。 どうもありがとうございます。

8/10 Good

Kotaro

Liked: Cleanliness, property conditions & facilities
セキュリティボックスが設置されていないのが残念。
Stayed 2 nights in Feb 2019
Response from The Pearl Hotel team on 28 Feb,2019
当ホテルをご支援いただきありがとうございます。 あなたのコメントに感謝します。 私達はサービスを改善するために全力を尽くします。

8/10 Good

Duong

Stayed 1 night in Feb 2019
Response from The Pearl Hotel team on 28 Feb,2019
Thank you so much for supporting our hotel. We'll try our best to improve service and hope to see you again.

6/10 Okay

taka, japan

金額に見合ったホテル
金額に見合ったホテルです。 タクシーに乗る場合は、ホテル前の道路が規制にかかる時間帯がある為注意が必要です。
Stayed 3 nights in Mar 2018

6/10 Okay

masa

値ごろなホテル
ホテルの立地も良く、設備もほどほどで値段相応なホテルです。
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

適合出差、無娛樂需求的人居住之飯店，價格低廉
房間內因無對外窗，故空氣及明亮程度較不佳，飯店附近不太方便，要走一陣子才有商店可供用餐或購物。飯店供應早餐，且現點現做，不限量，為其優點。本次住宿屬出差性質，在沒有太多的娛樂需求的前提下，考量其價格是為一個不錯的住宿選擇，但若非出差性質，建議可找比較熱鬧的區塊進行飯店選擇及預訂。

6/10 Okay

Tzui

Disliked: Cleanliness

4/10 Poor

Verified traveller

Disliked: Staff & service
호텔은 가격에 비해 별로입니다.
현지 베트남 호텔 수준입니다. 창없는 방을 창있는 방으로 옳기는데 방 1개당 하루 20만동 추가로 지불했습니다. 매달 7일 이상 하노이 가는데 카운터 운영도 미숙합니다. 하노이 쭝화나 미딩에 있는 현지 호텔을 추가해주세요.

6/10 Okay

Sihyeok, 대전

Liked: Staff & service
가격 대비 만족합니다.
가격 대비 만족

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Good room, staff, beakfast very good. Even the Hanoi trafic is crazy, the place is quiet and nice.