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Aparthotel

VNAHOMES Serviced Apartment

4.0 star property
Aparthotel with free valet parking, a short walk to West Lake

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Photo gallery for VNAHOMES Serviced Apartment

View from room
Reception
Private kitchen
2 bedrooms, premium bedding, memory-foam beds, minibar
2 bedrooms, premium bedding, memory-foam beds, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Dryer
  • Kitchen
  • Washer
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Apartment

2 bedrooms, premium bedding, memory-foam beds, minibar

Junior Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
TV
Washer/dryer
  • 38 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment

2 bedrooms, premium bedding, memory-foam beds, minibar

Standard Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
TV
Washer/dryer
  • 30 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Apartment

2 bedrooms, premium bedding, memory-foam beds, minibar

Panoramic Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
TV
Washer/dryer
  • 65 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Double or Twin Room

2 bedrooms, premium bedding, memory-foam beds, minibar

Standard Double or Twin Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
TV
Washer/dryer
  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Apartment

2 bedrooms, premium bedding, memory-foam beds, minibar

Executive Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
TV
Washer/dryer
  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
No. 26, Vong Thi Street, Tay Ho, Ha Noi, Hanoi, 124600

What's nearby

  • West Lake - 2 min walk - 0.2 km
  • Lotte Center Hanoi - 3 min drive - 3.3 km
  • Ho Chi Minh Mausoleum - 5 min drive - 3.7 km
  • Hanoi Old Town Night Market - 7 min drive - 5.9 km
  • Hoan Kiem Lake - 8 min drive - 6.3 km

Getting around

  • Hanoi Long Bien Station - 20 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 28 min drive

Restaurants

  • ‪Martin Spaces Coffee & Tea - ‬6 min walk
  • ‪Phở Thanh - ‬6 min walk
  • ‪Pino Cafe - ‬5 min walk
  • ‪Cafe Hiếu - ‬7 min walk
  • ‪Tây Hồ Quán - ‬6 min walk

About this property

VNAHOMES Serviced Apartment

Aparthotel with free valet parking, a short walk to West Lake
A 24-hour fitness centre, a fridge in a common area and concierge services are available at this aparthotel. Free WiFi in public areas and free valet parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment has 2 bedrooms and offers free WiFi and a memory foam bed. Guests will find a kitchen with a fridge, a stovetop and a microwave. Change of towels is available on request.
VNAHOMES Serviced Apartment offers 19 air-conditioned accommodations with washers/dryers and minibars. This accommodation offers separate sitting areas. Memory foam beds feature premium bedding. A pillow menu is available. Premium cable televisions are provided. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, designer toiletries and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and rice cookers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a 24-hour fitness centre.

Languages

English, Vietnamese

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Family friendly

  • Free babysitting

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Water dispenser

Dining

  • Champagne service
  • Couples/private dining
  • Minibar

Bedrooms

  • 2 bedrooms
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch TV with premium cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning
  • Fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Local maps
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a hospital
  • Near the airport

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 19 units
  • Bed sheets changed on request
  • Reception hall
  • Soundproofing
  • Towels (changed on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: VND 100000
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 100000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in fee: VND 100000 (subject to availability)
  • Late check-out fee: VND 100000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Vnahomes Serviced Hanoi
VNAHOMES Serviced Apartment Hanoi
VNAHOMES Serviced Apartment Aparthotel
VNAHOMES Serviced Apartment Aparthotel Hanoi

Frequently asked questions

Is VNAHOMES Serviced Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at VNAHOMES Serviced Apartment?

Valet parking is free at this property.

What time is check-in at VNAHOMES Serviced Apartment?

Check-in start time: 2:00 PM; check-in end time: anytime. Early check-in is available for a fee of VND 100000 (subject to availability).

What time is check-out at VNAHOMES Serviced Apartment?

Checkout is at noon. Late checkout is available for VND 100000 (subject to availability).

Does VNAHOMES Serviced Apartment provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 500000 per vehicle applies.

Where is VNAHOMES Serviced Apartment located?

Located in Tay Ho, this aparthotel is within 2 miles (3 km) of West Lake, West Lake Dragons and Museum of Ethnology. Vietnam Museum of Ethnology and Thu Le Park are also within 2 miles (3 km).

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VNAHOMES Serviced Apartment Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 18 out of 31 reviews
Rating 8 - Good. 9 out of 31 reviews
Rating 6 - Okay. 4 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

9.2/10

Cleanliness

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, room comfort, communication

VNA Hotel

On this trip to Vietnam the VNA was one of the best apartments we stayed in. Staff were super friendly and efficient organising our taxi's and transfers. Large comfortable rooms close to restaurants and lake.
Stayed 3 nights in Mar 2025

8/10 Good

Linda

Liked: Cleanliness, amenities, communication
Front staff was excellent. Thanh was very helpful
Stayed 4 nights in Feb 2025

8/10 Good

Linda

Liked: Cleanliness, communication
Reception very helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

SAITO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staffs and smooth communication,
Stayed 5 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable room, good WiFi. Nice and professional staff. Good location, easy access to downtown and the airport.
Stayed 5 nights in Apr 2024

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed at the VNAHomes apartment for three weeks in May and it was amazing. The staff are extremely friendly and the service provided is well worth the price. I would definitely recommend this property to other travelers.

8/10 Good

Li Nai

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was amazing here and they were so communicative. Although it was super loud location, u get a cafe right downstairs and 30min grab into old quarter. The breakfast isnt that good so i would just get food elsewhere tbh the meat in the pho was rotten tasting so after that i did not eat their breakfast. Overall the staff is really sweet and the location is nice
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
We really enjoyed our stay here, and actually ended up extending it because we were so comfortable. We loved that it was so central, and a quick walk to the water. The room was spacious, the staff were so kind and incredibly helpful, and the kitchenette was perfect. Definitely worth the price, if not more.
Stayed 1 night in Jan 2023

6/10 Okay

John

Liked: Cleanliness
Disliked: Amenities, communication
Decent self contained room. Communication and sevice from male staff terrible. No idea, lax, zero interest and care factor
Stayed 7 nights in Mar 2025

10/10 Excellent

Paulo

Liked: Cleanliness, property conditions & facilities, communication
The apartment was spacious, clean, and with plenty of natural light. It is located one block from the largest lake in Hanoi, which is lined up with cafes and restaurants. The neighborhood is beautiful and much calmer than the Old Quarter. Additionally, the service personnel was always kind and helpful. I will certainly stay there in my next trip to Hanoi.

6/10 Okay

John

Disliked: Communication
Really bad communication and some staff would just nod and smile and have back again and again to finally they understood. Very frustrating. Its also too far out of the city and no decent restaurants close
Stayed 4 nights in Mar 2025

8/10 Good

Shoshanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was great. It was a great space, clean, and the staff were wonderful. Unfortunately the area was not good for tourists. There is not much to see in the area, no shops, lots of cafes but they don’t seem to serve food. There are quite a few seafood restaurants out on the busy main road by the lake, but limited English by the locals in this area so ordering is difficult, and options other than seafood are very limited.
Stayed 1 night in Mar 2024

10/10 Excellent

WAN CHI

Stayed 1 night in Jan 2025

8/10 Good

Shawn

Liked: Cleanliness, amenities, communication
Old suit but good enough hot water to shower. Good Fesh clean towers. good Accessable to all favorites sight seeing places.
Stayed 1 night in Dec 2024

10/10 Excellent

Suhyeon

Liked: Cleanliness, property conditions & facilities, communication
Stayed 4 nights in Nov 2024

10/10 Excellent

Kok kin

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Sep 2024

8/10 Good

Ella

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was not as fancy as I initially thought but it still had everything we needed and had very nice beds and showers. The staff were EXTREMELY helpful and responsive-they made sure we always had everything we needed. I would totally stay here again if I returned to Hanoi
Stayed 5 nights in May 2024

8/10 Good

Sylvain

Liked: Cleanliness, property conditions & facilities, communication
Stayed 14 nights in Jul 2024

10/10 Excellent

Tomos

Liked: Cleanliness, room comfort, communication
Stayed 27 nights in Jul 2024

10/10 Excellent

KI HUN

Liked: Cleanliness, room comfort, communication

Lovely Follow Ups

I found some problems in my room right after check in. A little bit depressed. I took photos and shared them with hotel. Wow! Amasing follow up. I felt hotel is serious with the complaints from the guests. When i check out, i delivered my thanks to the hotel. VnaHomes is Hanoi itself to me. Lovely smiles of the hotel staff are another beauty. Thanks again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location near the lake! The apartment was nice and big. Very clean! Had a very nice stay.
Stayed 1 night in Jun 2024

8/10 Good

Hyechung

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Slightly above average

The reception was acceptable. The front desk personnel were friendly. The hot water took a while to flow; the knobs were not label, therefore, it was difficult to adjust the water temperature. The breakfast was quite unacceptable. The vendor that catered to the hotel was unfriendly and the menu was very limited as well. The check out time was 12:00 noon; however, the housekeeping staff sort of pushed and rushed the tenants out of the room. This is why the rating for this location earned only 4 stars.
Stayed 3 nights in May 2024

6/10 Okay

Shobha

Stayed 1 night in Mar 2024

10/10 Excellent

Sophie

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Apr 2024