The Peninsula Group, Marunouchi hotels

"This hotel has very welcoming and friendly staff, check in was easy and fast, breakfast is amazing, the food at the restaurant is delicious, room and restroom impeccable, excellent service and very convenient train station at the corner of the building. Highly recommend!"

"I’m not sure what the complaints are about— the property is gorgeous. The rooms are wonderful as well. We booked last minute and were put on the top floor with spacious rooms and complimentary breakfast. Loved it!"

"Staff was very pleasant and friendly. Help me check in check out"

"Very clean and quiet "

"Great service. Well-organized front desk and check-in."

"We are a family of 4 and the double bed room sounded so small for us but it was actually plenty of space with beds the rooms are smaller then US but it was just enough for our 4 luggage’s too. Staff is friendly. We Sent our laundry out to get wash it was back the same night folded and pack. Staff was so friendly and spoke English. Close to everything. Tokyo station is literally in the same side walk. There’s a convenience store down stairs. Coffee shops etc. Thank you for hospitality "

"Loved being at this property! Very quiet and the room itself is enough for myself."

"my stay here was great its very calm and quiet definitely safe to walk around even late at night. they do have a spa however they're not tattoo friendly so u won't be able to use if u have tattoos. there's a convenient family mart on level 2 also which I loved . they have dining options as well. the breakfast I didn't really like I rather would go to McDonalds. the food was very bland . but other than that it was great staff was very nice and very helpful. "

"The room is a good size. The employees are nice and polite. "