Front of property – evening/night

Reviews of Hotel 88 Shinsaibashi

3 out of 5
Hotel 88 Shinsaibashi
2-5-4 Dotombori, Chuou-ku, Osaka

Reviews

9.6

Exceptional

Rating 10 - Excellent. 297 out of 376 reviews" "
Rating 8 - Good. 67 out of 376 reviews" "
Rating 6 - Okay. 6 out of 376 reviews" "
Rating 4 - Poor. 4 out of 376 reviews" "
Rating 2 - Terrible. 2 out of 376 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Payal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and room were very clean. The staff of the hotel were especially kind and accommodating. They anticipated the needs of their guests and made the visit to Osaka as seamless as possible. Would highly recommend.
Stayed 6 nights in Apr 2024
Response from Hotel 88 Shinsaibashi on 17 Apr,2024
Dear Payal,Thank you so much for taking the time to leave your feedback.We appreciate the kind words towards the staff.Your comment concerning our staff is also very much appreciated.Direct feedback from our valued guests, like yours, encourage and inspire us to aim even higher for the better service.We really hope you enjoyed your stay in Osaka and hope you managed to do everything you wanted to.Again, our sincere thanks for the comment you gave us.If you decide to visit Osaka in the near future, do consider staying with us again! Yours Sincerely,Hotel 88 ShinsaibashiNaoya Kojo

10/10 Excellent

Ting

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was 10 minutes walk away from Osaka Namba station, and provided shuttle service that dropped us off at Nankai station during our stay. It was also a short walk away from Dotonbori. The area itself was quiet at night.
Stayed 1 night in Mar 2024
Response from Hotel 88 Shinsaibashi on 3 Apr,2024
Dear Ting,Thanks so much for sharing your experience with us.We're happy that you found the hotel's location useful.It was our pleasure taking you to the station.We hope you enjoyed your time in Osaka and the area surrounding the hotel.If you decide to visit Osaka in the near future, do consider staying with us again! Yours Sincerely,Hotel 88 ShinsaibashiNaoya Kojo

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing. Excellent service. Totally accommodating and helped us drive to shin osaka station. Clean rooms. Next to famous shopping street Dontuburi
Response from Hotel 88 Shinsaibashi on 2 Apr,2024
Dear Laurence.Thanks so much for sharing your experience with us.We appreciate the kind words towards the staff.Your comment concerning our staff is also very much appreciated.It was our pleasure taking you to the train station to help you to get to your next destination.We hope you enjoyed Osaka and Japan in general.If you decide to visit Osaka in the near future, do consider staying with us again! Yours Sincerely,Hotel 88 ShinsaibashiNaoya Kojo

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic friendly staff. Sizeable rooms. Close to shopping and food. Highly recommend!!!
Stayed 4 nights in Mar 2024
Response from Hotel 88 Shinsaibashi Xu on 20 Mar,2024
Thank you so much your staying with us. We are glad that you like our hotel. We hope you enjoyed your time in Osaka and the area surrounding the hotel. If you decide to visit Osaka in the near future, do consider staying with us again!

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from Hotel88Shinsaibashi on 18 Dec,2023
Dear Vivian,Thank you so much for taking the time to leave us a 5 star rating. We greatly appreciate it!

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary service
Clean hotel and professional staff. We were cutting close to making the shuttle to the airport and the staff acted quickly and helped us with the luggage all the way to the shuttle stop.
Stayed 5 nights in Oct 2023
Response from Hotel88Shinsaibashi on 15 Oct,2023
Dear Winnie,Thanks so much for sharing your experience with us.We appreciate the kind words towards the staff.It was our pleasure taking you to the station.We hope you enjoyed Osaka and Japan in general.If you decide to visit Osaka in the near future, do consider staying with us again! Yours sincerely,Hotel 88 ShinsaibashiNaoya Kojo

10/10 Excellent

hyunsuk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Oct 2023
Response from Hotel88Shinsaibashi Xu on 5 Oct,2023
Thank you very much your stay. We are honored that you like our hotel. We hope that we will have the opportunity to meet you next time you come to Osaka.

10/10 Excellent

May

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in a great location and staff was extremely friendly and helpful. Room was definitely one of the biggest I've ever stayed in while traveling in Japan and comfortable. Massage chairs were great in the lobby. Only down side was the dryer not drying that well even with a small load of clothes in there, so be prepared to dry the same load a few times.
2 king size beds
Stayed 5 nights in Sep 2023
Response from Hotel88Shinsaibashi on 28 Sept,2023
Dear May,Thank you so much for taking the time to leave your feedback.We're happy that you found the room to be of an adequate size.We apologize for the inconvenience caused by the dryer.We will work with the washing machine manufacturer to solve this problem.We really hope you enjoyed your stay in Osaka and hope you managed to do everything you wanted to.If you decide to visit Osaka in the near future, do consider staying with us again! Yours sincerely,Naoya KojoHotel88Shinsaibashi

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from Hotel 88 Shinsaibashi on 28 Aug,2023
Dear Ruth,Thank you for your feedback.We hope you enjoyed Osaka and Japan in general.If you decide to visit Osaka in the near future, do consider staying with us again! Yours Sincerely,Hotel 88 ShinsaibashiNaoya Kojo

4/10 Poor

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Trip and fail.
Our room layout had multiple small level changes that made no reasonable sense. The flooring was all one continuous vinyl. This created tripping and stumbling hazards any time we moved around. If you book, watch your step!
Stayed 1 night in Jun 2023
Response from HOTEL88SHINSAIBASHI on 24 Jun,2023
Dear Mark,Thank you for your feedback.We sincerely apologize for the inconvenience caused by the level difference in our room.As you pointed out, there are several steps in the guest room.In order to solve these problems, we are considering them internally, but due to the structural problems of the building, we have not been able to reach a resolution.Nevertheless, we will continue to strive to solve the problem.Thank you for bringing this feedback to the attention of future guests.Yours sincerely,HOTEL88SHINSAIBASHINaoya Kojo

10/10 Excellent

Lizabeth

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Amazing and friendly staff. Loved the convenience to the rail and the drink lounge. Enjoyed the massage chairs after long days of walking
Stayed 3 nights in Jun 2023
Response from HOTEL88SHINSAIBASHI on 24 Jun,2023
Dear Lizabeth,Thank you so much for taking the time to leave your feedback.We're glad that you enjoyed our complimentary services.We hope you enjoyed your time in Osaka and the area surrounding the hotel.If you decide to visit Osaka in the near future, do consider staying with us again!Yours sincerely,HOTEL88SHINSAIBASHINaoya Kojo

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every aspect. Hospitality, cleanliness and support from staff are all excellent. The only limitation is that it does not have the restaurant, but it provides all the beverages, microwave, etc. BTW, it’s vicinity to all the shopping areas, restaurants makes this totally unnecessary. Go explore all the nice Japanese cuisine and let’s not forget the nearby Kuromon market which offers all the fresh seafood. Last but not least, kudos to the Japanese work ethics and hospitality, they go to great lengths to provide all the help. When I checked out the hotel, I declined the offer of the shuttle to the train station. However, one of the luggage were hard to be moved. Instead of ignoring my difficulty, one of the guy ran out and carried my luggage for me all the way to the train station. I really appreciated his effort and I felt bad that I did not jot down his name. I highly recommend this hotel.
Response from HOTEL88SHINSAIBASHI on 21 May,2023
Dear Vicky,Thanks so much for sharing your experience with us.If our facilities and location helped you travel, that would be a great pleasure for us as well.The name of the staff who helped you is Akira.He is always thinking about what to do with his guests.The staff will learn from him and continue to grow.(I must learn from him, too!)We really hope you enjoyed your stay in Osaka and hope you managed to do everything you wanted to.If you ever decide to visit Osaka once more in the near future, do consider staying with us again!Yours sincerely,HOTEL88SHINSAIBASHINaoya Kojo

6/10 Okay

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great but inside the room I could hear other people talking in the hotel and the street beyond. Hotel walls and windows need better sound rating. Slept with earplugs
Stayed 2 nights in May 2023
Response from HOTEL88SHINSAIBASHI on 17 May,2023
Dear Michael,Thank you so much for taking the time to leave your feedback.We apologize for any inconvenience caused to you about the noise.We will immediately consider improving the soundproofing performance of the room.We really hope you enjoyed your stay in Osaka and hope you managed to do everything you wanted to.Yours sincerely,Hotel88ShinsaibashiNaoya Kojo

10/10 Excellent

Tran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023
Response from HOTEL88SHINSAIBASHI on 8 May,2023
Thank you so much for taking the time to leave us a 5 star rating. We greatly appreciate it!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from HOTEL88SHINSAIBASHI on 8 May,2023
Thank you so much for taking the time to leave us a highest rating. We greatly appreciate it!

10/10 Excellent

Scarlet, Peabody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are exceptional. They gave us free rides to Osaka Castle and to the train station. We would gladly stay at this hotel again.
Response from Naoya Kojo on 8 Apr,2023
Dear Scarlet,Thanks so much for sharing your experience with us.It was our pleasure taking you to Osaka Castle and to the station.We hope you enjoyed Osaka and Japan in general.If you decide to visit Osaka in the near future, do consider staying with us again!Yours sincerely,HOTEL88SHINSAIBASHINaoya Kojo

10/10 Excellent

PIT TAT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff is very friendly and professional. We enjoyed our stay here, they even send us to Namba station for our airport bus to the airport. Awesome free drink machines in the lobby where you can get free juice, coffee, tea, and soup. Enjoyed the convenience of walking to transportation and food options very much.
Response from Hotel 88 Shinsaibashi Kaz on 2 Feb,2023
Thank you for good review. It is always our pleasure to serve our guest with our best effort. We are glad you enjoyed your stay. We hope you come again.

10/10 Excellent

Mercedes, HAPPY VALLEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 amazing hotel & staff! Room was huge, had separate toilet from shower which was great. There’s a free drink machine in the lobby where you can get free juice, coffee, tea, soup. There’s also billiards massage chairs all for free use. The hotel itself is very artsy which is quite fun to look at. But the staff are truly the best. They provided a paper map to show us how to get back to the train station and 2 men (one being the owner) actually helped bring our luggage into the station up to our gate for us! They were so incredibly kind! Location is also amazing, as it was only a 5 min walk to Dotonbori, 7 min to Glico sign, and even less to the train station. Stay here, you won’t regret it
Response from Hotel88Shinsaibashi Xu on 26 Jan,2023
Thank you very much for your stay and taking the time to give us a great review. We will continue to work hard to provide better service to our customers. We welcome you to come to Osaka again. Hope to have the opportunity to meet you again.

10/10 Excellent

Ng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!!
Hotel 88 was awesome, will definitely stay again if back in Osaka. Room was spacious, location within mins walk to everything including subway, staff were friendly and even send us to Namba station for our train to the airport. They also left clean towels and water when we put up the “Do not disturb” notice. They are extremely thoughtful, Kudos for making our stay awesome!!
Stayed 2 nights in Jan 2023
Response from Hotel88Shinsaibashi Xu on 12 Jan,2023
Thank you very much for your stay and evaluation. It is a great honor to leave a good impression on your trip to Osaka. Welcome to visit Osaka again. Thank you again for your stay at our hotel.

8/10 Good

Jianhua, Campbell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room, conveniently located close to heart of Dotonbori. No breakfast options. Walking distance to JR Namba station and it worked out surprisingly well for us because we used JR pass almost everyday to explore areas surrounding Osaka.
Response from Hotel 88 Shinsaibashi Xu on 12 Jan,2023
Thank you very much for your stay and evaluation. We are honored that you like our hotel. Welcome to visit Osaka again.

10/10 Excellent

Ka Ho, Kowloon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient; staff were very polite and professional
Response from Hotel 88 Shinsaibashi on 24 Dec,2022
Thank you very much for your feedback. We are glad that you had a pleasant stay here. We hope to host you again soon.

10/10 Excellent

Ka Ho, Kowloon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient location
Response from Hotel 88 Shinsaibashi on 20 Dec,2022
Dear Ka Ho, Thank you for taking your time to leave the review with a good score. We are happy to hear that you enjoyed your stay at our hotel. We look forward to host you again soon.

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was beyond amazing from the first time we arrived. The hotel has a super cool style and our room was a great size. 88 is extremely close to everything one would want to do in Dotonbori. When we left they even offered to shuttle us unexpectedly to the airport bus! Couldnt recommend more and when I'm back in Osaka, I'll be staying here again!
Stayed 2 nights in Dec 2022
Response from Hotel 88 Shinsaibashi on 10 Dec,2022
Dear Darren,Thank you for your warm words and we are glad to hear that you enjoyed staying with us. We hope to serve you again soon when you get a chance to visit Osaka. Hotel 88 Shinsaibashi

10/10 Excellent

Clifford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2022
Response from Hotel 88 Shinsaibashi Xu on 9 Dec,2022
Thank you very much for your stay and review. We will continue to improve and strive to provide every guest with a high-quality accommodation environment. Once again thank you for your stay. We are looking forward to seeing you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
Response from HOTEL88SHINSAIBASHI on 14 Mar,2020
Dear Guest, Thank you for your high rating regarding your stay at our hotel. We hope you enjoyed your holiday in Osaka and had time to do all the things you wanted to. We hope you would consider staying with us again in the near future! Warmest Regards, Hotel 88 Shinsaibashi Naoya Kojo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to Dontonbori and transport
We stayed a couple of nights in Osaka and found the property comfortable. Rooms were fairly new, though not exceedingly spacious. We enjoyed the convenience of walking to transportation and food options very much.
Stayed 3 nights in Feb 2020
Response from Hotel 88 Shinsaibashi Duncan on 16 Feb,2020
Dear Guest, Thank you for your positive feedback regarding your stay. We pleased to hear that you found your room comfortable. We hope you managed to see all the surrounding attractions during your stay here and managed to enjoy the restaurants. Do consider staying with us again if you return to Osaka in the near future! Warmest Regards, Hotel 88 Shinsaibashi Duncan Gallienne

8/10 Good

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff is very friendly and professional We enjoyed our stay here
Stayed 3 nights in Jan 2020
Response from Hotel 88 Shinsaibashi Duncan on 5 Feb,2020
Dear Rosemary, Thank you for your kind feedback. We're pleased you found the staff to be professional. They always look to ensure guests are at their most comfortable. We hope you were able to enjoy the surrounding attractions and enjoy the city as a whole. If you every decide to come back to Osaka in the near future, do consider staying with us again! Warmest Regards, Hotel 88 Shinsaibashi Duncan Gallienne

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from Duncan on 18 Jan,2020
Dear Guest, Thank you for your high rating regarding your stay at our hotel. We hope you enjoyed your holiday in Osaka and had time to do all the things you wanted to.We hope you would consider staying with us again in the near future! Warmest Regards, Hotel 88 Shinsaibashi Duncan Gallienne

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious. Great location in Namba. Friendly and helpful staffs.
Stayed 1 night in Dec 2019
Response from Duncan on 9 Jan,2020
Dear Guest, Thank you for your useful feedback. We're pleased you were happy with your room. We hope you enjoyed the rest of the hotel and surrounding attractions. Thank you for your kind words regarding the staff. They make every effort to ensure guests are comfortable during their stay. Do consider staying with us again if you ever decide to return to Osaka in the near future! Warmest Regards, Hotel 88 Shinsaibashi Duncan Gallienne

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister's family and my family (total of 8) stayed at Hotel 88 Shinsaibashi from 12/28/19 to 1/1/20. We LOVE the hotel! Hotel has a slick interior design and with free message chair which I could really used after long walks during the day. The rooms are clean and spacious. The location is very convenient - close to the train/subway and the Dotonbori shopping/restaurant area yet it's in a quiet corner of the street. We all enjoyed the Drink Bar at lobby area which opens at 6am. It offers cold/hot drinks and even soups. The hotel provides plates and utensils at the Drink Bar which is very thoughtful. The staffs are all friendly and helpful especially the owner Vicky. On the day of check out which was New Year's Day, we were in need of a van to carry our luggage and we did not planned ahead. Vicky helped us to contact the taxi but found they were fully booked, he then offered to give us a ride to the bus terminal to the airport. The staff not only gave us a ride to the bus terminal, but guided us all the way to the ticket counter and to the bus stop. Thank you so much, Hotel 88 Shinsaibashi! We highly recommend this hotel and will be happy to stay here next time we go to Osaka!
Stayed 4 nights in Dec 2019
Response from Duncan on 8 Jan,2020
Dear Guest, Thank you kindly for the large amount of feedback you've given us. We really appreciate the effort you've made describing your experience with us. We're pleased you found the location to be suitable and enjoyed the surrounding shops and attractions. Thank you for your kind words toward the staff and the hotel owner. They make every effort to ensure guests are comfortable during their stay here. Thank you so much for considering staying with us again in the future, we look forward to the day you visit us again! Warmest Regards, Hotel 88 Shinsaibashi Duncan Gallienne

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Drove us to the nearby station and even guided us to the correct ticketing counter. would definitely stay here again
Stayed 2 nights in Dec 2019
Response from Duncan on 6 Jan,2020
Dear Guest, Thank you very much for your feedback. We're pleased you enjoyed your stay with us and that would consider staying with us in the future. It was our pleasure taking you to the station and we hope the journey to your next destination went smoothly. We look forward to the day you visit us again! Warmest Regards, Hotel 88 SHinsaibashi Duncan Gallienne

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 stayed in a Deluxe Twin Room for six nights during our recent trip to Osaka. We loved our room which is spacious; comfortable beds; well equipped with all the necessary toiletries; very good WiFi and more than enough charging points for all our mobile devices. We were impressed with the house-keeping team who have kept our room clean everyday. All the staff at the reception were very friendly and approachable. On our last day, they were so kind to dispatch a driver to ferry us to the Namba station to catch the bus to the Osaka Int’l Airport. We also liked the lobby area where we could enjoy free drinks(cold and hot selection) throughout the day. We will definitely stay at this place again when we next return to Osaka.
Stayed 6 nights in Dec 2019
Response from Duncan on 5 Jan,2020
Dear Guest, Thank you very much for your positive feedback. We're glad you and your family got to enjoy Osaka whilst staying with us and that you enjoyed your room. Thank you also for enjoying our services and amenities; we take pride in our guests having an effortless stay whilst being here. It was our pleasure to offer you a lift to the station, and we hope the rest of your travels went smoothly. Thank you for considering staying with us again in the future. We'll be sure to welcome you on your return! Warmest Regards, Hotel 88 Shinsaibashi Duncan Gallienne

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the hotel
Happy with the hotel, service excellent, very clean room, beds are comfortable, room is big.
Stayed 7 nights in Dec 2019
Response from Duncan on 5 Jan,2020
Dear Guest, Thank you for your kind words regarding our hotel. We're glad you enjoyed the room you stayed in and found the beds comfortable. Thank you as well for appreciating the service. Our staff work very hard to ensure the guests here are comfortable. We hope you enjoyed your stay in Osaka. Do visit us again in the near future if you decide to come back! Warmest Regards, Hotel 88 Shinasibashi Duncan Gallienne

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2019
Response from Duncan on 6 Jan,2020
Dear Guest, Thank you very much for rating our hotel. We're pleased that you enjoyed your stay and we hope that you did everything you wanted to in Osaka. Do consider staying with us again if you decide to return to Osaka in the near future! Warmest Regards, Hotel 88 Shinsaibashi Duncan Gallienne

10/10 Excellent

jena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Good experience. They drove us to namba station for free.
Stayed 2 nights in Dec 2019
Response from Duncan on 2 Jan,2020
Dear Jena, Thank you very much for your feedback. We're glad that you enjoyed your stay with us. We hope that the surrounding area provided you with life long memories. It was our pleasure to take you to Namba station. We hope that you will consider staying with us again if you decide to come back to Osaka in the near future! Warmest Regards, Hotel 88 Shinsaibashi Duncan Gallienne

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Duncan on 2 Jan,2020
Dear Guest, Thank you for your positive rating of our hotel. We hope that you enjoyed your stay and hope you would consider staying with us again in the near future! Warmest regards, Hotel 88 Shinsaibashi Duncan Gallienne

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Duncan on 28 Dec,2019
Thank you very much for your feedback. It helps us improve the experience and comfort for our guests. We hope that you visit us once more if you decided to come to Osaka again! Yours Sincerely, Hotel 88 Shinsaibashi Duncan Gallienne

10/10 Excellent

Khalid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conmfort and spacious
Stayed 1 night in Dec 2019
Response from Duncan on 14 Dec,2019
Dear Khalid, Thank you for our kind words regarding your stay with us. We're pleased you found your room comfortable and the size to your liking. We also hoped you enjoyed the surrounding area and found travel around the city easy. We hope you decide to stay with us in the near future if you ever decide to come to Osaka Again! Warm Regards, Hotel 88 Shinsaibashi Duncan Gallienne

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the room!
Loved the quirky hotel. Location is excellent - 4 mins walk from namba station. Room size was comfortable - not like the shoe box rooms of usual Japanese hotels . Layout of room was also very thoughtful - with many power charging points. Also Loved the free coffee bar and the lounge area in the Annex wing.
Stayed 3 nights in Nov 2019
Response from Duncan on 6 Dec,2019
Dear Esther, Thank you for your kind words. Your feedback is very helpful to us. We're pleased that you enjoyed your room and that you found it’s size to your liking. We're also glad that you enjoyed the lounge in the Annex. If you ever decide to visit Osaka again, please visit us again! Yours sincerely, Hotel 88 Shinsaibashi Duncan Gallienne

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and convenience. Location is great too. Staff members were kind, they even gave us a free ride to the airport bus terminal.
Stayed 3 nights in Oct 2019
Response from Duncan on 6 Dec,2019
Thank you for your feedback. We're please that the room was enjoyable to stay in and that the location of the hotel was convenient for you. Our complementary transportation service is a gesture by the hotel to make it easier for guests to move on to their next destination and we're glad that you found it to be of benefit. Please visit us once more if you decide to visit Osaka again in the near future! Warm Regards, Hotel 88 Shinsaibashi Duncan Gallienne

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was cleaned, hotel staffs were friendly and helpful as well. My family were happy with the stay, definitely will return in future.
Stayed 4 nights in Nov 2019
Response from Duncan on 3 Dec,2019
Dear Joanne, Thank you very much for your kind words. We're pleased that your stay with us was an enjoyable one and that you found the staff to be friendly and helpful. We're glad that you've decided to stay with us again in the future. We look forward to the day you arrive! Many thanks and wishing you all the best. Your sincerely, Hotel 88 Shinsaibashi Duncan Gallienne

8/10 Good

ENG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very spacious room for my family. It has 1 queen sized bed and a super single bed. There is also a 3 seater sofa and a rectangular table for small meals. A GD sized fridge as well. Overall very happy with the stay and the location is good too. Mins walk you can find 7-11 and Family Mart. Alot of eateries around the corner. Exit from Namba station exit 25. This exit has stairs only. Exit 24 has escalator but just a min walk further. Namba station is the main interchange for many rail lines so super convenient to travel to other parts. Buy the 1 day subway pass at 800yen. Each ride coats Ard 170-230yen per way. Google maps will show the price so you can plan your route accordingly.
Stayed 4 nights in Nov 2019
Response from Duncan on 3 Dec,2019
Dear ENG, Thank you for your valuable feedback. We're pleased that the room was to your liking and that the furniture provided with it served the needs of you and your family. It's good to know that you you were satisfied with the number of shops near the hotel and that you found access to station easy. We hope that you would consider staying with us again if you decide to return to Osaka in the near future! Yours sincerely, Hotel 88 Shinsaibashi Duncan Gallienne

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Hotel88 Shinsaibashi Yang on 1 Dec,2019
Dear. Mr./Ms Alex   Thank you very much for sharing your great feedback with us. It's good to know that you and your family have returned home safely. We are also happy that you are happy with our living room, facilities and customer service and have had a lot of fun in Osaka. We will try to continue working hard to improve those things so that our guests can stay comfortable. Please visit Osaka again if you have another chance to come, and then it will be great to welcome you back. Once again, thank you very much for staying with us. Thank you Hotel88 Shinsaibashi Yang

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Hotel88 Shinsaibashi Yang on 1 Dec,2019
Dear. Mr./Ms Guest Thank you very much for sharing your great feedback with us. It's good to know that you and your family have returned home safely. We are also happy that you are happy with our living room, facilities and customer service and have had a lot of fun in Osaka. We will try to continue working hard to improve those things so that our guests can stay comfortable. Please visit Osaka again if you have another chance to come, and then it will be great to welcome you back. Once again, thank you very much for staying with us. Thank you Hotel88 Shinsaibashi Yang

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Walking distance to everything we wanted to see. Please note they charge extra for late checkout; we were hoping to get it extended considering the time we checked in (I suggest checking in early so you can fully enjoy your stay). Decor in hotel and room were very stylish and extremely clean.
Stayed 1 night in Nov 2019
Response from Hotel 88 Shinsaibashi Zhou on 28 Nov,2019
Thank you for your stay. We are very happy that you like the location and rooms of our hotel. We will continue to work hard to provide you with a more comfortable and convenient environment and better services. If you come to Osaka next time, you are welcome to continue to choose our hotel.

10/10 Excellent

Nerisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warming experience for all of us! The over-all hotel experience was great and excellent. All staffs working at this hotel will make you feel you are very important, they are courteous and helpful. They even assist us to Nankai Namba Station using their private van. Very clean, walking distance to Dotomburi and nearby area.
Stayed 4 nights in Nov 2019
Response from Hotel88Shinsaibashi Duncan on 24 Nov,2019
Dear Nerisa, Thank you for your kind words. We're pleased that you enjoyed your experience with us. The staff were pleased to help make your stay easy. We're glad that you found the escort to the station helpful. Thank you for staying with us and we hope to see you again in the near future! Hotel 88 Shinsaibashi Duncan Gallienne

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019
Response from HOTEL88SHINSAIBASHI on 23 Nov,2019
Dear Guest, Thank you for your evaluation. We’re pleased that you chose to stay with us. You’re feedback is important to us and helps us to make a more pleasant stay for our guests. We look forward to welcoming you again in the near future. Warm regards, Naoya Kojo HOTEL88SHINSAIBASHI

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is huge with separate bath and toilet with reasonable price. The location was excellent. Less than 5mins walk from both Dotonbori n the subway!! Will definitely stay there again.
Stayed 4 nights in Nov 2019
Response from Hotel 88 Shinsaibashi Zhou on 19 Nov,2019
Dear guest Thank you for your stay and comment. We are very happy that you like the facilities and location of our hotel. In the future, we will continue to work hard to provide you with more comfortable facilities and better service. If you come to Osaka next time, we hope you can continue to choose our hotel.

8/10 Good

Chado, Tokyo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Convenient location, very close walking distance to Dotonbori.
Stayed 1 night in Nov 2019
Response from Hotel 88 Shinsaibashi Zhou on 19 Nov,2019
Dear guest, Thank you for your stay. Thank you for your comment. We are very happy that you like the location of our hotel. In the future, we will continue to work hard to provide you with more convenient facilities and better service. If you come to Osaka next time, we hope you can continue to choose our hotel. Best regards,

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019
Response from Hotel88Shinsaibashi on 18 Nov,2019
Dear Guest, Thank you for four evaluation. We're pleased that you chose to stay with is. You're feedback is important to us and helps us to make the experience for our guests even better. We look forward to welcoming you again in the near future. Warm Regards, Duncan Gallienne Hotel 88 Shinsaibashi Front Staff