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Reviews of Hotel LiVEMAX Osaka Honmachi

2.5 out of 5
Hotel LiVEMAX Osaka Honmachi
3-1-13 Kyutaromachi, Chuo, Osaka, Osaka

Reviews

6.8
Rating 10 - Excellent. 35 out of 122 reviews" "
Rating 8 - Good. 31 out of 122 reviews" "
Rating 6 - Okay. 16 out of 122 reviews" "
Rating 4 - Poor. 25 out of 122 reviews" "
Rating 2 - Terrible. 15 out of 122 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

govinda prasad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
its very nice
Stayed 1 night in May 2024

4/10 Poor

Yuki, Chuo

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
部屋に埃が多く、空気清浄機の給水口は水垢まみれでフィルターは数週間は掃除していないほどびっしり埃で埋まってました。
Stayed 3 nights in Mar 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting, bad luck
The room was much smaller than in the photo and the air conditioner was covered in dust. Then there was mold on the shower curtain in the bathroom. These are not the biggest problems, but the night I checked in on January 9th, the older female counter staff at the counter fiercely ordered me that I must pay the reservation in one lump sum. It's like my creditor is bullying me with threats. I can't move my luggage because of the pain from my old back injury, but I will never stay in this hotel again. Although I go back for a month every year. Never I have never seen such an rude counter employee. The female counter employee was like a demon and very vicious. She was older and seemed to be venting her own unhappiness on me. It was so scary. The room was dark. It's like a prison. It's full of bad luck. I lost $60,000 because of this. I regret living here very much. I will never live here again until I die.
Stayed 6 nights in Jan 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting, bad luck
The room was much smaller than in the photo and the air conditioner was covered in dust. Then there was mold on the shower curtain in the bathroom. These are not the biggest problems, but the night I checked in on January 9th, the older female counter staff at the counter fiercely ordered me that I must pay the reservation in one lump sum. It's like my creditor is bullying me with threats. I can't move my luggage because of the pain from my old back injury, but I will never stay in this hotel again. Although I go back for a month every year. Never I have never seen such an rude counter employee. The female counter employee was like a demon and very vicious. She was older and seemed to be venting her own unhappiness on me. It was so scary. The room was dark. It's like a prison. It's full of bad luck. I lost $60,000 because of this. I regret living here very much. I will never live here again until I die.
Stayed 7 nights in Jan 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting, bad luck….don’t live here.
The room was much smaller than in the photo and the air conditioner was covered in dust. Then there was mold on the shower curtain in the bathroom. These are not the biggest problems, but the night I checked in on January 9th, the older waitress at the counter fiercely ordered me to pay all my reservations in one lump sum. It's like my creditor is bullying me with threats. I can't move my luggage because of the pain from my old back injury, but I will never stay in this hotel again. Although I go back for a month every year. Never I have never seen such a rude counter employee. The female counter employee was like a demon and very vicious. She was older and seemed to be venting her own unhappiness on me. It was so scary. The room was dark. It's like a prison. It's full of bad luck. I lost $60,000 because of this. I regret living here very much. I will never live here again.
Stayed 7 nights in Jan 2024

4/10 Poor

Clayton

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
While we understand lots of hotel rooms are small, this was unusually small for 4 people. We could live with that. The real issue was the poor service. They would not accept our luggage delivery and I had to sit on the lobby and wait for the delivery (about an hour). We also had to haul our luggage out as they would not call a service for us. They would only give us one key card and said there would be a 9,000 yen charge if it was not returned upon check out. A very regrettable experience as we have travelled in Japan and never had such poor service
Stayed 6 nights in Aug 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great chain of hotels to stay at for solo or couples for a night or two, excellent value for money, most are easy to find and close to the subway. Rooms are small, but comfortable
Stayed 1 night in May 2023

10/10 Excellent

Shengyi

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Chiho

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Their customer service was awful. Also they don't let you leave your bags before check in and checkout. I would never go back again.
Stayed 3 nights in Apr 2023

6/10 Okay

Kenneth, Singapore

Travelled with family
Room is small with little amount of ventilation. Staff service at counter is only available from 2pm onwards. Nearest train service is 5-10mins away depending on your walking speed. Cafe at the hotel is closed down so get your food from 7-11 or family mart instead.

2/10 Terrible

Jerry

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staffs are very rude, unlike anything else I have experienced in Japan, the room I stayed in was filthy and the toilet had a terrible rotten egg smell. When I informed the front desk, they refused to help and told me that there was no other room available to change. So I asked if someone could clean the room instead, but the front-desk told me the cleaning staffs were already gone for the day and there was absolutely nothing they can do! The hotel does not provide cleaning if you stay multiple days, the rooms are tiny with no room to open a suitcase and very filthy. I booked 2 rooms and they were both filthy and smelled musty. Need to avoid at all cost!
Stayed 2 nights in Apr 2023

8/10 Good

Danae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

TMan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Terrific location and value but with a quasi love hotel black and silver decor
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

8/10 Good

Chab, Hong Kong

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice facilities perfect location and clean environment, but the room is too small. Twin room size is just like a single room. Space between two beds is less than 1 feet.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only walking distance to the Shinsaibashi and lots of restaurants nearby.
Stayed 4 nights in Nov 2019

8/10 Good

Kazuhito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に綺麗でした 水周りがやや狭く感じましたが、その分アメニティ等使い勝手が良かったのでプラス要素の方が多かったです 縦断しているので次の街にもあればまた行こうと思い実際にもう予約もしました
Stayed 2 nights in May 2024

4/10 Poor

Jonas

Stayed 4 nights in Apr 2024

6/10 Okay

Kazunori

Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

8/10 Good

??

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2024

4/10 Poor

Shigeki

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

おさむ

Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
まぁ安い
WiFiが不安定でしたので、自分のWiFi使いました。安いのと、寝具は良かった。
Stayed 2 nights in Jan 2024

6/10 Okay

Mitsuhiro

ない

8/10 Good

あやか

Liked: Staff & service, property conditions & facilities
受付のメガネのおばさんが態度が悪いと口コミが多かったのでドキドキでしたが、とても気さくで感じがいい人でした。 ただ、私が受付してるのに後から来た外人？が何かおばさんに話しかけてましたが「お待ちください」とかもなく目も合わせないし完全無視してました（笑） チェックインは機械とクチコミありましたが対面でのチェックインでした。 スリッパも1つしかないとありましたがちゃんと2つ用意されていました。 気になるほど部屋も汚くなく、匂いもありませんでした。 狭さだけ我慢すれば安くペットと泊まれるのでまた利用したいです。
Stayed 1 night in Jan 2024

4/10 Poor

hiroshi

Business traveller
Disliked: Cleanliness, staff & service, amenities
寝るだけなら文句なし。 チェックインまで荷物を預かってもらおうと思ったら、スペースがないとのことでお断りされました。 部屋は寝るだけなのでスペース等、問題ない。部屋に電子レンジ有るのはありがたい。 掃除が行き届いているとは言えない。 上の階の水洗の音が結構聞こえる。 ズボンプレッサーはない。 洋服掛け狭いので厚手のコート等は掛けられないかな。 立地は良くて駅チカなのに静かで良さげなのですが…次は泊まらないです。
Stayed 1 night in Jan 2024

6/10 Okay

TAKASHI

Disliked: Cleanliness
清掃面で少し残念
加湿器が置いてあり使おうとしたのですが、久しく使われていなかったのかホコリが溜まっていたのが残念でした。 ビジネス滞在でしたがハンガーが二つでしたのでもう一つあると助かります。
Stayed 2 nights in Jan 2024

4/10 Poor

toshihro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ベットメイキングはしっかりしていたのですが、シーツに髪の毛落ちていたのと、テーブルの下にあった鏡、ホテルの案内ホコリまみれでした。もう少しキレイに掃除してください
Stayed 1 night in Dec 2023

2/10 Terrible

suguru

Stayed 3 nights in Dec 2023

8/10 Good

Seiji

Business traveller
Liked: Cleanliness, property conditions & facilities
ビジネス等で宿泊のみであれば非常にコストパフォーマンスが良いと思います。部屋に電子レンジがあったのも便利でした。
Stayed 3 nights in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
荷物の預かりはしてくれません。 わかりやすく書いておくべきかと。
Stayed 1 night in Nov 2023

2/10 Terrible

YURINA

Stayed 1 night in Nov 2023

8/10 Good

noritomo

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

KAORI

Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
翌日、京都のリブマックスさんに宿泊したので、その違いがあまりにもあり過ぎました。 価格に対する部屋の狭さ、ベッドの狭さ、築年数を感じさせる部屋だったりが、際立ちました！ サービス面で言うと、かなりミニマムすぎるアメニティだったり、荷物一時預かりサービスもなかったり。 直営ではなく、フランチャイズ店ですか？ という差がありました。
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

TOMOMI

Stayed 1 night in Sep 2023

2/10 Terrible

Takashige

Travelled with family
Disliked: Staff & service
9月初旬にペットフレンドリールームを予約。 しかしチェックイン時にフロントスタッフの女性からペットフレンドリールームの予約はないと言われこちらは大慌て。 もしそうなら狭い車で寝るしかなくなる。 しかし念の為予約時のサイトページを確認すると間違いなくペットフレンドリールームを予約してあり、そのことを女性スタッフに伝えると「あー、こちらでも確認できました」と返してきただけ。 確認不足で危うく路頭に迷うところだったのに謝罪の言葉なし。 そこで一言くらい謝ってもいいのでなないか？と伝えると何か横の方をゴソゴソ弄りながらこちらも見ずに「あー…すみません…」と。 これが大変な間違いをして客を慌てさせたホテルスタッフのとるべき態度だろうか。 大切な旅行の思い出が非常に不愉快なものになりました。
Stayed 1 night in Sep 2023

4/10 Poor

みほ

Disliked: Staff & service, amenities, property conditions & facilities
チェックインが機械でしか出来ません。 機械の反応が悪くてかなり時間かかりました。 部屋の洗面台が詰まっていて、水が流れず、気持ち悪かったです。
Stayed 1 night in Sep 2023

8/10 Good

Erika

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Mao

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
LAN、コンセントケーブルあります
LANケーブルが部屋にあったのは便利でした。コンセントも複数あり、何ならコンセントケーブルもあったのでよかったです。
Stayed 2 nights in Jul 2023

4/10 Poor

Josemarie

Stayed 1 night in Jul 2023

10/10 Excellent

Yumeko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023

4/10 Poor

しんたろう

Stayed 1 night in Jul 2023

8/10 Good

ヨシアキ

Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

??

Travelled with family
Liked: Staff & service, property conditions & facilities
リーズナブルで、このお値段なら最高だと思います。
Stayed 1 night in Jun 2023

10/10 Excellent

NAOYA

Stayed 1 night in Jun 2023

10/10 Excellent

Wakana

Stayed 1 night in Jun 2023