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Reviews of Mawari Shinsaibashi

2.5 out of 5
Mawari Shinsaibashi
2-2-12 Higashishinsaibashi Chuo-ku, Osaka, Osaka

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 33 reviews" "
Rating 8 - Good. 12 out of 33 reviews" "
Rating 6 - Okay. 9 out of 33 reviews" "
Rating 4 - Poor. 2 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Yee Kit

Travelled with group
Disliked: Property conditions & facilities, room comfort
Good location but less comfort
Room is small and uncomfortable.
Stayed 3 nights in Oct 2019
Response from EXE on 21 Jan,2020
Thank you for your staying.

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019
Response from EXE1 on 25 Jun,2019
Thank you for your reservation.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Apr 2019
Response from EXE 1 on 3 May,2019
ご利用ありがとうございます。

10/10 Excellent

KA YEE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXE1
住宿安排大致可以,清潔程度高.如果今次能因應疫情彈性處理取消部分房間就會有再高評價
Stayed 3 nights in Feb 2020
Response from Mawari on 5 Mar,2020
谢谢您的入住，您的意见我们会反馈，期待再次入住。

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2020
Response from EXE on 5 Feb,2020
Thank you for your staying.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from EXE on 27 Jan,2020
Thank you for your staying.

10/10 Excellent

ka yee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
帶了3個小孩，也沒有另外收费！ 服務一流，check in時所有行李直接上房，入到房後連鞋也幫我放好！
Stayed 6 nights in Dec 2019
Response from EXE on 24 Jan,2020
谢谢您的反馈，您的满足是我们最大的荣幸。

8/10 Good

Mo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
it is a good, price-reasonable and clean apartment, we can cook and live just like home. the staffs are also good, nice. (they should be Chinese, but lived in Japan. So they speak in Putonghua, but not English or Japanese, but it is ok as there are only Chinese living in the apartment) However, the apartment is too closed to the red-light district, it is a little bit strange for kids and women. Also, there are some Japanese(should be not resident) come in and sit in the lobby at the mid-night. I trust Japan culture and it is safety, but it is a quite bad feeling when you see that.
Stayed 5 nights in Dec 2019
Response from EXE on 21 Jan,2020
Thank you for sharing delightful feedback with us. Your comments are very much appreciated by me and all the staffs and we look forward to offering you a warm welcome back in the future.

8/10 Good

Chun-Ting

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
愉快的入住經驗
服務人員態度很好，住起來也挺舒適的~
Stayed 1 night in Dec 2019
Response from 谢谢您 on 14 Dec,2019
谢谢您，欢迎下次再来大阪游玩

6/10 Okay

Yuk King

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2019

10/10 Excellent

WENCHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間有稍微小一點,地點很不錯
Stayed 2 nights in Aug 2019
Response from EXE on 15 Oct,2019
感谢您的评价，期待您再次选择我们！

4/10 Poor

Verified traveller

Stayed 6 nights in Aug 2019
Response from EXE on 5 Sept,2019
Thank you for your reservation,and wish you a happy trip.

8/10 Good

CHIEN-FENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價格合理
前台可中文溝通！可寄放行李！離難波商圈約步行5-10分左右！以地點與便利性離而言，雖無提供房間清潔服務但是相對價格合理！房間有提供洗衣機，相當方便！
Stayed 1 night in Aug 2019
Response from EXE on 22 Aug,2019
感谢您的反馈，我们会尽快改善，谢谢您的入住。

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, amenities
チェックアウトの時間の30分くらい前にスタッフがピンポン鳴らしてきて、中国語で話してきて迷惑でした
Stayed 1 night in Jul 2019
Response from フロント on 16 Jul,2019
この度は、当館に御宿泊頂きまして、誠にありがとうございます。 この度は、おくつろぎのところを　お客様のお邪魔をしてしまい誠に申し訳ございませんでした。 快適に過ごして頂けますよう、スタッフ一同努めて参ります。 またの御宿泊をお待ちしております。

6/10 Okay

원재

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
호텔이 아니에요
청소는 안해주고 쓰레기는 각자 버리고 타올은 프론트에서 교체해야합니다
Stayed 2 nights in Jul 2019
Response from EXE on 11 Jul,2019
Thank you for reservation and we will take care your advise.

8/10 Good

Cat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
公寓酒店與描述差不多！住宿七天沒有清潔，聯繫後在第四日清潔左一次，櫃檯員工都很盡責及非常友善！但保安度不足，有很多不是酒店的住客出入，晚間亦有人在大堂內睡覺！
Stayed 6 nights in Jun 2019
Response from EXE on 9 Jul,2019
感谢您的反馈，我们已经加强了安保监控，我们会尽快改善服务质量，为您提供更好的入住体验。

8/10 Good

TIM, Taiwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
1.地點絕佳，離地鐵站近，離商圈近。 2.飯店隔音佳，幾乎聽不到外面的聲音。 3.床有點軟，睡的不太習慣。
Stayed 13 nights in Jun 2019
Response from EXE 1 on 25 Jun,2019
Thank you for your reservation.Wish you a good trip.

10/10 Excellent

SU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
價錢很划算，晚上附近區域有點混雜
Stayed 2 nights in May 2019
Response from EXE 1 on 29 May,2019
谢谢您的点评，我们的住宿位于道顿崛心斋桥商圈中心，欢迎您下次选择我们的住宿。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from EXE1 on 23 May,2019
Thank you for your reservation,wish you a happy trip.

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019
Response from EXE 1 on 3 May,2019
Thank you for your reservation, we will be hosting you better if you choose us next trip to Osaka.thank you so much.

6/10 Okay

Mia, Perth

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The location is very convenient, really close to Dotonburi and a lot of street food. The small ramen shop across the road is really good. The hotel price is reasonable. The room smell weird when we just got in to the room. Bathroom was a little bit mouldy. Still good for the price and location.
Stayed 3 nights in Apr 2019
Response from EXE 1 on 3 May,2019
Thank you for your reservation,and thank you so much for your kind evaluation.Have a happy trip in Japan.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My brother and I had a wonderful stay at this place!! Good points: ●Many exiting places to shop, dine and drink are within walking distance. ●Attentive Front Desk service. Friendly Front Desk staff helped us travel around Osaka, Kyoto, Nara and Kobe smoothly. ●Easy access from airport. We only transferred one time. ●Convenient access from Metro station. It was only 5-minute walk to Nippombashi metro station. ●Comfortable and clean room. We had a good night sleep in this cozy room. We recommend this wonderful accommodation to any future visitors to Osaka. Also next time we come back to Osaka, we will definitely stay at this accommodation.
Stayed 1 night in Apr 2019
Response from EXE 1 on 3 May,2019
You are a kind guest,so you do have a nice trip.Hope to host you next time.

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
全体で運営されているホテル式民宿は、フロントがあるので、安心してお泊まりいただけます。ショッピングに便利なのは歩いて5分で心斎橋大丸百貨店、10分ほどで黒門市場、その隣に道頓堀グルメ街があります。
Stayed 1 night in Apr 2019
Response from EXE1 on 3 May,2019
ありがとうございます。

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全体で運営されているホテル式民宿は、フロントがあるので、安心してお泊まりいただけます。ショッピングに便利なのは歩いて5分で心斎橋大丸百貨店、10分ほどで黒門市場、その隣に道頓堀グルメ街があります。
Stayed 1 night in Apr 2019
Response from EXE 1 on 3 May,2019
ありがとうございます。

6/10 Okay

Verified traveller

Liked: Staff & service
不能開伙！
服務人員態度很好值得讚賞，只是廚房沒有微波爐與網頁說明不符、也不允許開伙，房間乾淨程度一般仍有改善空間，距離地鐵站近交通方便，不過臨近的商業區有不少聲色場所，晚上經過路邊、路口時都會站着很多人，讓人不是很自在舒服。
Stayed 7 nights in Apr 2019
Response from EXE 1 on 13 Jun,2019
大堂是有微波炉的，部分房间设有微波炉，需要什么可以直接去前台找服务人员咨询哦，欢迎您下次光临。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Apr 2019
Response from EXE 1 on 3 May,2019
ご利用ありがとうございます。ご意見ありがとうございました。

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
離日本橋站很近 但要注意只有出口5和10才有電梯 推行李的你要注意 職員都會說普通話 推薦給不會日語和英文的人入住 距離道堀頓很近 走去心齋橋也是可以的 房間的床比較軟 但枕頭只有一個太少qq不夠高睡得不太好 電器要使用都要自行插插頭（）
Stayed 4 nights in Apr 2019
Response from EXE1 on 1 May,2019
您好，感谢您的选择。我们酒店位于道顿崛，不管是逛街购物美食，还是坐地铁，坐大巴，都非常方便。最近的地铁口是日本桥2号出口，有行李的话，从2号对面的5号出口出来也是很近的，酒店前台小哥不仅中文流利，英语，日语，德语，都可以交流哦。有什么需求都可以到前台咨询，如果枕头太矮睡得不习惯也可以跟前台沟通的，希望您下次入住的时候能够给您提供更优质的服务，再次谢谢您的入住。

10/10 Excellent

chealyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요 깨끗하고 일본치고 넓은 숙소! 그러나 주변이 유흥가 인건 몰랐네염 참고하세욤
Stayed 2 nights in Apr 2019
Response from EXE 1 on 19 May,2019
Thank you for your reservation.Hope you a nice trip.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
好像有塵蟎，但不確定
Stayed 7 nights in Mar 2019
Response from EXE 1 on 30 Apr,2019
您好，清扫阿姨每次清扫很仔细，都会用吸尘器吸地，请您放心入住，如有问题可以联系前台，谢谢您的入住。欢迎您再次选择EXE 1号馆。

8/10 Good

kisung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
굿 초이스
도톤보리에서 멀지 않아 좋고 단지 전형적인 일본숙소처럼 좁은건 고려해서 예약하는것이 좋을듯
Stayed 2 nights in Mar 2019
Response from EXE 1 on 4 May,2019
Thank your for your reservation.Nice to host you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
อยากให้มีการเปลี่ยนผ้าขนหนู สำหรับการเข้าพักหลายๆคืน
Stayed 5 nights in Mar 2019
Response from EXE 1 on 30 Apr,2019
ご利用ありがとうございます。ご意見ありがとうございました。

6/10 Okay

BAE SEONG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from EXE 1 on 30 Apr,2019
Thank you for your reservation,hope to host you next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from EXE 1 on 3 May,2019
ご利用ありがとうございます。ご意見ありがとうございました。