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Reviews of PG Kuromon

3 out of 5
PG Kuromon
3-3-22 Kozu, Chuo-ku, Osaka, Osaka

Reviews

8.4

Very good

Rating 10 - Excellent. 108 out of 213 reviews" "
Rating 8 - Good. 59 out of 213 reviews" "
Rating 6 - Okay. 30 out of 213 reviews" "
Rating 4 - Poor. 10 out of 213 reviews" "
Rating 2 - Terrible. 6 out of 213 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Liked: Cleanliness, room comfort
Amazing place to stay!
This place was a brilliant home base while exploring Osaka and the wider Kansai area. While it's not on a JR Lin if you're using the JR Pass, it's a 5min walk from the closest subway line, so despite it looking far out it's actually really close. I loved having our own washing machine so we could do our own washing, and the room was easily adaptable to our needs with a heat pump and balcony for airing/heating. The only thing is that the link on the website for direction leads you to the place next door instead of here. The real name of this place is Pier Grace Kozu, despite the booking being for PG Kuromon so be careful about that.
Stayed 7 nights in Dec 2023
Response from PG Kuromon on 29 Dec,2023
Thank you for using PG Kuromon. We are very happy that you rate our hotel highly. Thank you for taking the time out of your busy schedule to provide us with your valuable feedback. If you have a chance, please come and visit our hotel.

8/10 Good

Ambir

Travelled with family
Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from PG Kuromon on 13 Nov,2023
Thank you for using PG Kuromon. We are very happy that you rate our hotel highly. Thank you for taking the time out of your busy schedule to provide us with your valuable feedback. If you have a chance, please come and visit our hotel.

10/10 Excellent

wendy

Liked: Cleanliness, room comfort
Comfortable and convenient, close to market and grocery store
Stayed 2 nights in Oct 2023
Response from PG Kuromon on 1 Nov,2023
Thank you for using PG Kuromon. We are very pleased to receive your high evaluation of our hotel. Thank you very much for taking time out of your busy schedule to provide us with your valuable opinion. If you have another chance, please visit our hotel.

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place with laundry and in an convenient location.
Stayed 5 nights in Oct 2023
Response from PG Kuromon on 1 Nov,2023
Thank you for using PG Kuromon. We are very pleased to receive your high evaluation of our hotel. Thank you very much for taking time out of your busy schedule to provide us with your valuable opinion. If you have another chance, please visit our hotel.

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, well priced, solid location - near busy parts of town but not IN a busy part of town.
Stayed 17 nights in Aug 2023
Response from PG Kuromon on 27 Aug,2023
Thank you for using PG Kuromon. We are very pleased to receive your high evaluation of our hotel. Thank you very much for taking time out of your busy schedule to provide us with your valuable opinion. If you have another chance, please visit our hotel.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place with helpful and friendly staff
Stayed 3 nights in Mar 2023
Response from PG Kuromon on 19 Mar,2023
Thank you for using PG Black Gate. We are very pleased to receive your high evaluation of our hotel. Thank you very much for taking time out of your busy schedule to provide us with valuable opinions. If you still have a chance, please visit our hotel. We will sincerely wait for your visit.

8/10 Good

amin

Liked: Cleanliness, property conditions & facilities
Good place
Stayed 1 night in Jul 2021
Response from PG Kuromon on 17 Sept,2021
この度は、PGkuromonのご利用誠にありがとうございました。 当館につきまして、高くご評価いただき大変嬉しく思っております。お忙しい中貴重なご意見をお寄せいただき誠にありがとうございました。 また機会ありましたら是非当館に足をお運び下さいませ。心よりお待ちしております。

10/10 Excellent

Sai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
The hotel is in a very convenient location and the rooms where nice a tidy.
Stayed 4 nights in Feb 2020
Response from pg on 17 Mar,2020
Thank you so much to stay here! We are pleasure you stay comfortable. Thank you!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very responsive, and nice. The room itself is spacious enough and clean. When we go back again and looking for a cheap but nice hotel, PG kuromon is on my list. Thank you!
Stayed 4 nights in Jan 2020
Response from pg on 3 Feb,2020
Thank you so much to stay here! We are looking forward to seeinng you again!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but... still good
Overall stay is good. Location from Namba station is about 10-15mins walk away. My bad that I cancelled my initial reservation bcoz when I checked back the price dropped so I rebooked my stay for a family of 3 (and I did that twice!). I should’ve guessed the room size shrank accordingly too! My room size was FAR from what I saw on their site! But again, it’s probably my fault on miscommunication.
Stayed 10 nights in Nov 2019
Response from pg on 3 Dec,2019
Ｔhank you so much for staying here. We are looking forward to seeing you again!

6/10 Okay

Leow

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Location was good. Very near to Luromon market.
Stayed 12 nights in Nov 2019
Response from Mako on 21 Nov,2019
Thank you for your valuable opinion.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 5 nights in Nov 2019
Response from pg on 18 Nov,2019
Thank you so much to stay here!　We are looking forward to seeing you.

8/10 Good

Katie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location is perfectly close to Kuromon, each room has its own little balcony, great for drying clothes after you washed them with the washing machine in the room. One little down side, the sheets are a bit dirty, not super dirty with spots but with hair.
Stayed 7 nights in Oct 2019
Response from pg on 23 Oct,2019
Thank you so much to stay here!

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
Stayed 6 nights in Oct 2019
Response from pg on 18 Oct,2019
Thank you so much to stay here! We are looking forward you staying again!

8/10 Good

Dexter

Liked: Cleanliness, property conditions & facilities, room comfort
Self service as expected. Nice place to stay. Comfy
Stayed 3 nights in Oct 2019
Response from pg on 12 Oct,2019
Thank you so much to stay here!

10/10 Excellent

Jessie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and spacious enough
At first the location seems weird but with so much to do around dotonbori osaka it was actually perfect. We arrived early before our check-in time from Tokyo and they had us check in early waiving the extra charge. Place was very clean and spacious enough
Stayed 2 nights in Sep 2019
Response from pg on 8 Oct,2019
Thank you so much to stay here!

10/10 Excellent

Tony

Liked: Cleanliness, property conditions & facilities
Facility very good
Stayed 5 nights in Apr 2024
Response from PG Kuromon on 29 Apr,2024
Thank you for using PG Kuromon Thank you for taking the time out of your busy schedule to provide us with your valuable feedback. If you have a chance, please come and visit our hotel.

10/10 Excellent

YI

Travelled with family
Liked: Cleanliness, property conditions & facilities
附近就係黑門市場，行街食嘢方便，搭鐵路行10分鐘，少遠。環境衛生OK,空間幾大，價錢唔算貴。
Stayed 2 nights in Apr 2024
Response from PG Kuromon on 22 Apr,2024
Thank you for using PG Kuromon Thank you for taking the time out of your busy schedule to provide us with your valuable feedback. If you have a chance, please come and visit our hotel.

10/10 Excellent

Mio

Liked: Cleanliness, property conditions & facilities
宿は綺麗でした。周辺の食料品店に寄って鍋料理を作ったりして穏やかに楽しめました。 チェックインで予約内容等を確認されなかったためちゃんと手続きできたかどうかだけ少し不安でした。
Stayed 1 night in Mar 2024
Response from PG Kuromon on 3 Apr,2024
この度は、PG Kuromonのご利用誠にありがとうございました。 当館につきまして、高くご評価いただき大変嬉しく思っております。また機会ありましたら是非当館に足をお運び下さいませ。心よりお待ちしております。

10/10 Excellent

Kotaro

Stayed 1 night in Mar 2024
Response from PG Kuromon on 3 Apr,2024
Thank you for using PG Kuromon. We are very happy that you rate our hotel highly. Thank you for taking the time out of your busy schedule to provide us with your valuable feedback. If you have a chance, please come and visit our hotel.

10/10 Excellent

wai keung

Stayed 4 nights in Jan 2024
Response from PG Kuromon on 19 Jan,2024
Thank you for using PG Kuromon. We are very happy that you rate our hotel highly. Thank you for taking the time out of your busy schedule to provide us with your valuable feedback. If you have a chance, please come and visit our hotel.

10/10 Excellent

LAM HING

Liked: Cleanliness, property conditions & facilities
Excellent choice of stay in Namba, Osaka!!! See you soon.
Stayed 4 nights in Dec 2023
Response from PG Kuromon on 12 Jan,2024
Thank you for using PG Kuromon. We are very happy that you rate our hotel highly. Thank you for taking the time out of your busy schedule to provide us with your valuable feedback. If you have a chance, please come and visit our hotel.

10/10 Excellent

EYUKYOUNG

Stayed 4 nights in Nov 2023
Response from PG Kuromon on 29 Dec,2023
Thank you for using PG Kuromon. We are very happy that you rate our hotel highly. Thank you for taking the time out of your busy schedule to provide us with your valuable feedback. If you have a chance, please come and visit our hotel.

10/10 Excellent

JUNIL

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023
Response from PG Kuromon on 29 Dec,2023
Thank you for using PG Kuromon. We are very happy that you rate our hotel highly. Thank you for taking the time out of your busy schedule to provide us with your valuable feedback. If you have a chance, please come and visit our hotel.

10/10 Excellent

KA MAN

Travelled with group
Liked: Cleanliness, room comfort
非常滿意，已計劃下次再住
酒店非常大，而且非常整潔。店員非常好,有禮貌及有笑容。 雖然於16:30未能找到工作人員，但有LINE可聯絡店員，而且店員回覆得快。 非常滿意，已計劃下次再住
Stayed 5 nights in Oct 2023
Response from PG Kuromon on 6 Nov,2023
感谢您使用PG黑门。我们非常高兴收到您对我们酒店的高度评价。非常感谢您在百忙之中向我们提供您的宝贵意见。如果您还有机会，请访问我们的酒店。

6/10 Okay

CHIA HSIN

Travelled with family
Liked: Cleanliness
Not recommend
It’s a little confuse for the foreigner visitor. The hotel employee doesn’t know any English. And the reception it’s not for 24 hours.
Stayed 2 nights in Jul 2023
Response from PG Kuromon on 5 Nov,2023
Thank you for using PG Kuromon. We are very pleased to receive your high praise for our hotel. Thank you very much for taking the time out of your busy schedule to provide us with your valuable feedback. If you still have a chance, please visit our hotel.

8/10 Good

いくこ

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
ホテル生活が長かったので、キッチン、洗濯機があったのが便利でした。特に浴室乾燥が とても助かりました。各階に防犯カメラもあり 夜は無人になる所でしたが安心して宿泊できました。オーナーの方がとても親切な方で、アレルギーがあると話をしたら、色々提案してくださり嬉しかったです。
Stayed 3 nights in Oct 2023
Response from PG Kuromon on 22 Oct,2023
この度は、PG Kuromonのご利用誠にありがとうございました。 当館につきまして、高くご評価いただき大変嬉しく思っております。また機会ありましたら是非当館に足をお運び下さいませ。心よりお待ちしております。

6/10 Okay

Sheng Fang

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
床非常的爛
Stayed 5 nights in Aug 2023
Response from PG Kuromon on 19 Aug,2023
Thank you for using PG Kuromon. We are very pleased to receive your high evaluation of our hotel. Thank you very much for taking time out of your busy schedule to provide us with your valuable opinion. If you have another chance, please visit our hotel.

10/10 Excellent

ひとみ

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from PG Kuromon on 14 Aug,2023
この度は、PG Kuromonのご利用誠にありがとうございました。 当館につきまして、高くご評価いただき大変嬉しく思っております。お忙しい中貴重なご意見をお寄せいただき誠にありがとうございました。また機会ありましたら是非当館に足をお運び下さいませ。

8/10 Good

Chi po

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2023
Response from PG Kuromon on 12 Aug,2023
Thank you for using PG Kuromon. We are very pleased to receive your high evaluation of our hotel. Thank you very much for taking time out of your busy schedule to provide us with your valuable opinion. If you have another chance, please visit our hotel.

8/10 Good

HARUNA

Stayed 1 night in Jul 2023
Response from PG Kuromon on 24 Jul,2023
この度は、PG Kuromonのご利用誠にありがとうございました。 当館につきまして、高くご評価いただき大変嬉しく思っております。お忙しい中貴重なご意見をお寄せいただき誠にありがとうございました。また機会ありましたら是非当館に足をお運び下さいませ。

10/10 Excellent

mei ngor

Stayed 4 nights in Jun 2023
Response from PG Kuromon on 3 Jul,2023
Thank you for using PG Kuromon. We are very pleased to receive your high evaluation of our hotel. Thank you very much for taking time out of your busy schedule to provide us with your valuable opinion. If you have another chance, please visit our hotel.

8/10 Good

Kei Lee

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The operators are friendly and polite, and will try their best to help if there is a problem.
Stayed 7 nights in May 2023
Response from PG Kuromon on 14 Jun,2023
Thank you for using PG Kuromon. We are very pleased to receive your high evaluation of our hotel. Thank you very much for taking time out of your busy schedule to provide us with your valuable opinion. If you have another chance, please visit our hotel.

10/10 Excellent

natsumi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from PG Kuromon on 3 Jun,2023
この度は、PG Kuromonのご利用誠にありがとうございました。 当館につきまして、高くご評価いただき大変嬉しく思っております。お忙しい中貴重なご意見をお寄せいただき誠にありがとうございました。また機会ありましたら是非当館に足をお運び下さいませ。

10/10 Excellent

SAWAKO

Stayed 2 nights in May 2023
Response from PG Kuromon on 9 May,2023
この度は、PG Kuromonのご利用誠にありがとうございました。 当館につきまして、高くご評価いただき大変嬉しく思っております。お忙しい中貴重なご意見をお寄せいただき誠にありがとうございました。また機会ありましたら是非当館に足をお運び下さいませ

10/10 Excellent

NAUTO

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from PG Kuromon on 3 May,2023
Thank you for using PG Kuromon. We are very pleased to receive your high evaluation of our hotel. Thank you very much for taking time out of your busy schedule to provide us with your valuable opinion. If you have another chance, please visit our hotel.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
喜歡安靜的不錯選擇
如果熱水供應問題可以更詳盡說明外以外 一切都很好 吃方便 離地鐵8號出口方便 位置在住宅區非常安靜 適合不喜歡吵雜的旅遊住宿
Stayed 4 nights in Mar 2023
Response from PG Kuromon on 6 Apr,2023
感謝您使用 PG Kuromon。 我們很高興收到您對我們酒店的高度評價。 非常感謝您在百忙之中抽空為我們提供寶貴意見。 如果您還有機會，請訪問我們的酒店。 我們將真誠地等待您的光臨。

10/10 Excellent

??

Stayed 1 night in Mar 2023
Response from PG Kuromon on 10 Apr,2023
Thank you for using PG Kuromon. We are very pleased to receive your high evaluation of our hotel. Thank you very much for taking time out of your busy schedule to provide us with your valuable opinion. If you have another chance, please visit our hotel.

10/10 Excellent

WAI HO, YUEN LONG

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
PG 位於大阪的黑門市場附近，步行約5分鐘。所以有很多餐飲服務。 步行至難波站/日本橋站都很方便，來往機場都是一小時內
Response from PG Kuromon on 19 Mar,2023
感谢您使用PG黑门，很高兴收到您对我们酒店的高度评价，非常感谢您在百忙之中抽出宝贵的时间给我们提供宝贵的意见，如果有机会，请光临我们的酒店我们将真诚地等待您的光临。

10/10 Excellent

PO SAU

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good place and the room is big. Also near shopping area.
Stayed 7 nights in Feb 2023
Response from PG Kuromon on 27 Feb,2023
Thank you for using PG Kuromon. We are very pleased to receive your high evaluation of our hotel. Thank you very much for taking time out of your busy schedule to provide us with your valuable opinion. If you have another chance, please visit our hotel. We'll be waiting for your visit sincerely.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2023
Response from PG Kuromon on 27 Feb,2023
Thank you for using PG Kuromon. We are very pleased to receive your high evaluation of our hotel. Thank you very much for taking time out of your busy schedule to provide us with your valuable opinion. If you have another chance, please visit our hotel. We'll be waiting for your visit sincerely.

10/10 Excellent

WING LEUNG

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in Feb 2023
Response from PG Kuromon on 8 Mar,2023
Thank you for using PG Kuromon. We are very pleased to receive your high evaluation of our hotel. Thank you very much for taking time out of your busy schedule to provide us with your valuable opinion. If you have another chance, please visit our hotel. We'll be waiting for your visit sincerely.

10/10 Excellent

YUEWEI

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023
Response from PG Kuromon on 7 Mar,2023
Thank you for using PG Kuromon. We are very pleased to receive your high evaluation of our hotel. Thank you very much for taking time out of your busy schedule to provide us with your valuable opinion. If you have another chance, please visit our hotel. We'll be waiting for your visit sincerely.

2/10 Terrible

Wong

Travelled with group
Disliked: Cleanliness, room comfort
差評
5:00pm後到達，沒有接代處，不能開門，要等待很久，才有其他客人出入，後來才知道已經電郵給我，鎖匙在信箱，信箱要在後門才進入，總之很差的遭遇！到達酒店房間，床的旁邊地上竟然有一大舊一大舊灰塵，房間不清潔，不清潔的民宿，難以忍耐！只好給差評！
Stayed 4 nights in Jan 2023
Response from PG Kuromon on 3 Feb,2023
Thank you for using PGkuromon. We sincerely apologize for the inconvenience caused by the lack of room cleaning. Once again, we will review the confirmation system and provide thorough guidance to the cleaning staff. Thank you very much for taking time out of your busy schedule to provide us with your valuable opinion. If you have another chance, please visit our hotel.

10/10 Excellent

HUILING

Travelled with family
Liked: Cleanliness, room comfort
很棒的位置，走路幾分鐘就到黑門市場，可以來這裏享受豐富的早餐饗宴，可以先用line跟管理者聯繫，很方便，住宿帶客廳公寓，空間很棒，不會像飯店房間狹隘，家電齊全，真的推薦給家庭多日旅遊的朋友，住的跟家裡一樣舒服，除了床硬了些。
Stayed 4 nights in Jan 2023
Response from PG Kuromon on 27 Jan,2023
感謝您使用PG黑門，很高興收到您對我們酒店的高度評價，非常感謝您在百忙之中抽出寶貴的時間給我們提供寶貴的意見，如果有機會，還請光臨我們的酒店我們將真誠地等待您的光臨。

10/10 Excellent

LAM HING

Liked: Cleanliness, amenities, property conditions & facilities
Can see great improvement from before over several area. The check-in check-out arrangements are smooth. Hotel staff at the reception is real nice and helpful. She can speak good English and with friendly smile for the whole time. The room are clean and recently renovated. The kitchen and cooking facilities are kept there that guests could actually prepare their meal with the seafood and nice ingredients bought from the Kuromon market nearby. Restaurants and bars are within distance of 5 mins walk. Super nice apartment style hotel with decent quality and good price. Must stay again in this hotel next time traveling to Osaka.
Response from PG Kuromon on 6 Jan,2023
Thank you for using PG Kuromon. We are very pleased to receive your high evaluation of our hotel. Thank you very much for taking time out of your busy schedule to provide us with your valuable opinion. If you have another chance, please visit our hotel. We'll be waiting for your visit sincerely.

10/10 Excellent

Oi Ling

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2022
Response from PG Kuromon on 17 Dec,2022
Thank you for using PG Kuromon. We are very pleased to receive your high evaluation of our hotel. Thank you very much for taking time out of your busy schedule to provide us with your valuable opinion. If you have another chance, please visit our hotel. We'll be waiting for your visit sincerely.

8/10 Good

Mei lan

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2022
Response from PG Kuromon on 11 Dec,2022
Thank you for using PG Kuromon. We are very pleased to receive your high evaluation of our hotel. Thank you very much for taking time out of your busy schedule to provide us with your valuable opinion. If you have another chance, please visit our hotel. We'll be waiting for your visit sincerely.

8/10 Good

Li-Hsiang

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
都很滿意 沒有不喜歡的
Stayed 4 nights in Nov 2022
Response from PG Kuromon on 12 Nov,2022
感谢您使用 PGkuromon。非常感谢您在百忙之中抽出宝贵时间为我们提供宝贵意见。我们会将您的反馈作为未来运营的参考。如果您还有机会，请访问我们的酒店。我们将真诚地等待您的光临。

10/10 Excellent

WUN YIN

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2022
Response from PG Kuromon on 27 Oct,2022
この度は、PG Kuromonのご利用誠にありがとうございました。 当館につきまして、高くご評価いただき大変嬉しく思っております。お忙しい中貴重なご意見をお寄せいただき誠にありがとうございました。 また機会ありましたら是非当館に足をお運び下さいませ。心よりお待ちしております。