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Reviews of Prince Smart Inn Osaka Yodoyabashi

3.5 out of 5
Prince Smart Inn Osaka Yodoyabashi
4-2-7 Koraibashi, Chuo-Ku, Osaka-Shi,, Osaka, Osaka, Osaka Prefecture

Reviews

8.4

Very good

Rating 10 - Excellent. 360 out of 1000 reviews" "
Rating 8 - Good. 454 out of 1000 reviews" "
Rating 6 - Okay. 128 out of 1000 reviews" "
Rating 4 - Poor. 49 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Kirk

Disliked: Property conditions & facilities
When I am in Japan, Unizo is one hotel that I stay at. Im in Japan right not and have stayed at them for more than 25 days now. I was a little disappointed at this one looked a little tired and needs a clean up and renovation. The carpet in the lobby was very worn. Elevator doors needed to be cleaned. No upgrades for my staying so many days, which is dissappointing.
Stayed 4 nights in Aug 2022

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2022

10/10 Excellent

Kelly, Tokyo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Mar 2022

10/10 Excellent

Henry, Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value in Osaka for economical business hotel
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was a good hotel which I got for a good price. The room was nice and so was the customer service and staff. The only thing that annoyed me was the fact that there were only 2 washing machines in the whole hotel. Because of that I would struggle to be able to do my laundry because the washing machines were always occupied. It also seems like someone had last left there clothes in one of the washing machines (they are password locked) so the whole hotel essentially had to share one machine for laundry, which is ridiculous. Aside from that, everything else was great.
Stayed 5 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Convenience of the place. Near train station, convenience store and market
Stayed 14 nights in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant enough hotel, close to a station and next door to a good supermarket.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

2/10 Terrible

King Hung Kevin

Stayed 3 nights in Oct 2019

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is so well run. I can complain about other things in Osaka, but passing the threshold in the hotel, total sanctuary, excellent value, restful sleep.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff here at this hotel was very very accommodating. I had a visitor and they helped me as an interpreter to our discussion. I don't know what I would have done without them.
Stayed 6 nights in Nov 2019

8/10 Good

Eric

Stayed 5 nights in Nov 2019

8/10 Good

Ralek

Stayed 2 nights in Nov 2019

8/10 Good

Nat

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room is tidy and spacious compared to other same price range hotels. What I always love is their breakfast! It might be boring to some non Japanese because there are almost zero western foods but there are variety of Japanese foods which is 10/10 to me. This place is definitely my regular place (when the price is not sky high!) In terms of service, I wouldn't say it's bad but hard to say good. I don't feel kindness/friendliness from them but at least they do their job with no failure. It might be different depending on people though.
Stayed 1 night in Oct 2019

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, quiet and central
Clean and quiet hotel next to Metro station. Easy access to city.
Stayed 3 nights in Oct 2019

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, useful location
A double room does not accommodate 3, there is no room for a put up bed. For those used to travelling in europe where little ones are accommodated in double rooms it doesn't work like that!! Nice hotel with lots of amenities close by and very close to the tube for getting around, in a quiet part of town.
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Mar 2018

8/10 Good

L

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in this hotel were polite, friendly and helpful.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was'nt cleaned well, greasy spots lots of places, Room was'nt ventilated or freshned up, i ordered at smoker room yes, but it smelled like 20 people from Marlboro had been testsnoking for 20 hours before i came.The room was out of fashion, warn down, some of the interior was falling apart, hinges and stuff, vindow could almost not open because safetystop was broken. Vendingmachine in hallway was broken, no response from personel. Breakfest was poor, almost everything was out of stock, the one thing that was'nt out of stock was stinky fish. It stank all the way down to the table furthest away. Generally about the personel, aparently there only function was to look pretty behind the check-in counter. All in all, a really bad experience, i hope this review goes all the way to the owners of the hotel chain. Is this really the standard they want to present to theire costumers ?
Stayed 1 night in Sep 2019

8/10 Good

Yp, Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but its functional place to budget stay
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location.
Stayed 2 nights in Jul 2019

10/10 Excellent

Natalia, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Good value for location
Location is good in view of rate we paid. But there is some bad smell from toilet when we just walked in which we think it was from the drainage. Hotel claimed mattress from Simmons but it was too soft with no support. Overall, good value for location.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
condition of room is so bad and stinky smell and specially hallway has a stinky smell all day... of all it's bad.. don't go.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for two night after our Kobe Cruise. The hotel is located in the business district North of Shinsaibashi. Unlike Shinsaibashi, there are not as many eatery choices nearby. This hotel does not offer free breakfast but there is a kohjo market next to the hotel which offers food and eating area and that's where we had breakfast each day. The location is right next to the Midosuji line subway so it's very convenient to get around. The price is very good. The savings between this and the other hotel we stayed on previous nights was enough to pay for breakfast alone and more. The rooms are small as expected. There is NO in-room safe but the hotel does offer safekeeping for your passports and valuables free of charge. The bathroom is clean, but first night there was a funny smell which luckily went away the next day. Clean affordable hotel. I would consider staying here again next time for the price alone. Again only complaint is the location closer to shopping and eateries. Another plus is the checkout time is 12pm! Very convenient if you have an afternoon flight out.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

6/10 Okay

Nichaya

Disliked: Cleanliness, room comfort
Stayed 4 nights in May 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The front desk was great. They checked us in immediately and were friendly. However, the room was very small, which I expected... I didn't mind at first especially since we were only staying for a couple of days. What really got me was.... how could they give us a room that didn't have any air conditioning and provided a small fan that barely even works?? Why bother saying you have a room available? It was a horrible experience... I was always sweating right after my shower while getting ready to go out... it kind of ruined my experience in Japan especially since it was the first hotel we got to when we arrived off the plane.
Stayed 3 nights in Apr 2019

6/10 Okay

Monica

Liked: Staff & service
Disliked: Cleanliness
Disappointing
General hotel and lobby were nice but we found the rooms to be outdated and not very well maintained. The fridge had grime, the lamp shade had stains and furniture was dusty. Washroom also had a lingering smell of urine (like using a public washroom) which was not pleasant. We had issues controlling the aircon as it got very warm as we were sleeping. We discovered a small aircon unit that we could plug in (similar to a space heater) but there were no instructions so we couldn't figure it out. Fairly disappointed in our stay and would look to stay elsewhere in the future.
Stayed 1 night in May 2019

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay in Osaka
Excellent value for money. Walking distance. Excellent breakfast, room rather small but comfortable
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

8/10 Good

Mitsukiyo

Liked: Cleanliness, staff & service, property conditions & facilities
Tiny room. Good service.
Checking in and out was fast and easy. Buffet breakfast Japanese style as expected. Gained a few pounds during my 2 week stay. Complmentary toiletries a bonus.
Stayed 12 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff. Comfortable rooms and perfect proximity to the train station.
Stayed 4 nights in Apr 2019

8/10 Good

Rozaida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I liked the hotel, good size room, super close to the subway and a nice grocery store. I stayed 3 nights and then went back for one more night during my travels.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 9 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Sheets were dirty, ac did not work properly
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

W

Travelled with family
Liked: Cleanliness, staff & service
Very quiet area, but lacks restaurants if you want to eat nearby on your first evening there.
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
It was a great location! The rooms were decently sized. The only issue I had was the bathroom, it had a not so pleasant smell.....it was cleaned daily, but still had that "public bathroom" scent. I do believe it was because it was an older bathroom. Other than that I was good during my 3 day stay in Osaka.
Stayed 4 nights in Mar 2019

8/10 Good

judah

Liked: Cleanliness, staff & service, property conditions & facilities
Unizo
Very convenient location
Stayed 1 night in Feb 2019

10/10 Excellent

Shane, Townsville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very nice hotel. Rooms very small as per most Asian Hotels, but had everything you required.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Very mediocre
The location is good, other than that, everything is mediocre. It's best for solo traveller or for business. Room is small, wifi doesn't work... Wouldn't come back
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely convenient and decent sized room. Would definitely stay here again.
Stayed 3 nights in Feb 2019