Reception

Reviews of Toyoko Inn Osaka Nippombashi Bunraku Gekijo Mae

3 out of 5
Toyoko Inn Osaka Nippombashi Bunraku Gekijo Mae
1-13-2 Nipponbashi, Chuo-ku, Osaka, Osaka

Reviews

8.8

Excellent

Rating 10 - Excellent. 221 out of 439 reviews" "
Rating 8 - Good. 175 out of 439 reviews" "
Rating 6 - Okay. 38 out of 439 reviews" "
Rating 4 - Poor. 1 out of 439 reviews" "
Rating 2 - Terrible. 4 out of 439 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast food supply cut-off time is quite early
Stayed 4 nights in Apr 2024
Response from receptionist on 25 Apr,2024
Thank you for your stay in our hotel.We are sorry abou that.Thank you for your understanding.

8/10 Good

Susan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and value for money.
Stayed 3 nights in Mar 2024
Response from receptionist on 16 Apr,2024
Thank you for your stay in our hotel.We are so glad to hear that.We waiting for your next stay!

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 4 nights in Apr 2024
Response from 東横イン大阪日本橋文楽劇場前 on 12 Apr,2024
Thank you for staying with us this time.We look forward to seeing you again.

10/10 Excellent

Xingli

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel!
Stayed 4 nights in Mar 2024
Response from 東横イン大阪日本橋文楽劇場前 on 5 Apr,2024
Thank you very much for staying at Toyoko Inn Osaka Nihonbashi Bunraku Theater.We are very happy to receive your compliments about our hotel.We will continue to strive to be a better hotel in the future, so we appreciate your continued patronage.We look forward to seeing you again.

6/10 Okay

Vincent

Travelled with family and small children
Very busy if you wanted to do your laundry.
Stayed 2 nights in Mar 2024
Response from フロント on 1 Apr,2024
Thank you for choosing our hotel from among the many accommodation facilities available.Also, thank you for taking the time out of your busy schedule to respond to the review.We apologize for the inconvenience caused regarding the washing machine.We will strive to create a better environment based on the feedback we receive.All of our staff will continue to work hard to make your stay more comfortable.We look forward to seeing you again.

10/10 Excellent

Yee Shan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit far from the metro but close to attractions. Clean and quiet room, helpful staff. The free breakfast is fine.
Stayed 6 nights in Mar 2024
Response from 東横イン大阪日本橋文楽劇場前 on 26 Mar,2024
Thank you very much for staying with us.The nearest subway exit is Exit 8, which is about a 2-minute walk from the hotel.We hope you will stay with us again when you travel to Osaka.We look forward to serving you again.

10/10 Excellent

Yanrui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, clean rooms. complimentary breakfast that changes daily!
Stayed 7 nights in Mar 2024
Response from 東横INN大阪日本橋文楽劇場前 くちこみ担当 on 20 Mar,2024
Thank you for staying with us.We have a new breakfast menu from March.We offer one Osaka specialty every day.Breakfast is free of charge.

10/10 Excellent

JEFFERY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-positioned to restaurants. Excellent Japanese breakfast!
Stayed 3 nights in Feb 2024
Response from 東横イン大阪日本橋文楽劇場前 on 18 Feb,2024
Thank you very much for staying at Toyoko Inn Osaka Nihonbashi Bunraku Theater the other day.We would also like to thank you for your comments regarding our review.We are very happy to receive such kind words.All of our staff members will continue to work hard to provide a hotel that will satisfy you even more.Thank you for your continued patronage.We look forward to seeing you again.

8/10 Good

Rei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from 東横INN大阪日本橋文楽劇場前 くちこみ担当 on 7 Feb,2024
この度は東横イン大阪日本橋文楽劇場前をご利用いただきまして誠にありがとうございます。 アクセスとしては日本橋駅 8番出口を上がって頂きましたら徒歩2分の立地になりますが、階段がツラい方はエレベーターをご利用ください。10番出口に上がり徒歩時間は若干伸びますが(4.5分)重たいスーツケースを持って移動することを考えれば楽です。また機会がありましたらご検討していただけると幸いです。

10/10 Excellent

Hock Lean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from 東横INN大阪日本橋文楽劇場前 くちこみ担当 on 25 Jan,2024
この度は東横イン大阪日本橋文楽劇場前をご利用いただきまして誠にありがとうございました。これからもお客様のご評価を励みに、よりご満足いただけるよう努力して参ります。 是非またのお越しをスタッフ一同心よりお待ち申し上げます。

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atay
Great service. I needed help finding a pharmacy, and they helped me order through Uber. The room is on the bigger size compared to other rooms I’ve stayed in at Japan. My only complaint is that the bed was too hard for side sleepers. Convenient to the subway and close to major night spots.
Stayed 5 nights in Dec 2023
Response from TOYOKOINN OSAKA NIPPONBASHI BUNRAKUGEKIJOMAE on 22 Dec,2023
Thank you very much for choosing our hotel from among many lodging facilities.Thank you also for your kind words. The entire staff is encouraged by your kind words. We will continue to improve our services to make your stay more comfortable. We hope you will visit us again when you come to Japan. We all look forward to serving you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023
Response from 東横INN大阪日本橋文楽劇場前 くちこみ担当 on 25 Jan,2024
この度は東横イン大阪日本橋文楽劇場前をご利用いただきまして誠にありがとうございました。 高評価を頂戴し、スタッフ一同大変嬉しく思っております。 今後も出発を応援するホテルとしてより良いサービス向上を目指し精進して参りますのでまた機会がありましたらご検討していただけると幸いです。

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are well cleaned and maintained. Easy self check in, and basic amenities and towels are provided. Not many staff could speak English, however, they do have a translation app readily available. A very good perk is the Yamato luggage delivery service offered at their front desk. Complimentary breakfast is nice to have, but quality is just average.
Response from receptionist on 14 Feb,2024
Thank you for your stay in our hotel.We do more best to provide our survices.We are waiting for your next stay.Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price.
Very basic hotel that was good for the price and for a one night stay for this solo traveler. Lacks some of the amenities that other Japanese business hotels have. Bed was a bit stiff and only one pillow was provided. Make sure to grab toiletries in the lobby. Very friendly staff and offers baggage storage. Convenient to the subway and Dotombori.
Stayed 1 night in Nov 2023
Response from Receptionist on 25 Nov,2023
Thank you for your stay in our hotel.We are glad to hear that.We are looking forward to see you on someday.Thank you.

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to stay.
Stayed 5 nights in Nov 2023
Response from 東横イン大阪日本橋文楽劇場前 on 24 Nov,2023
Thank you very much for staying at Toyoko Inn Osaka Nihonbashi Bunraku Theater the other day.We would also like to thank you for taking the time out of your busy schedule to leave a comment.We are very happy to receive your compliments.We will continue to work even harder to provide you with a more satisfying stay.We look forward to seeing you again.

8/10 Good

The Rev. Bruce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Japan business style hotel - good bargain - terrific on the amenities offered - and in a good location
Stayed 4 nights in Nov 2023
Response from フロント on 19 Nov,2023
Thank you very much for staying at Toyoko Inn Osaka Nihonbashi Bunraku Theater the other day.We would also like to once again thank you for taking the time out of your busy schedule to leave us a review.We are very happy to receive your compliments.We will continue to work even harder to provide you with a more satisfying stay.We look forward to seeing you again.

10/10 Excellent

Lai San

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the stay there
Stayed 3 nights in Nov 2023
Response from フロント on 15 Nov,2023
Thank you very much for staying at Toyoko Inn Osaka Nihonbashi Bunraku Theater the other day.We would also like to thank you for taking the time out of your busy schedule to write a review.We are very happy to receive your compliments.We will continue to work even harder to provide you with a more satisfying stay.We look forward to seeing you again.

8/10 Good

Sakchai, Satorn

Liked: Cleanliness, property conditions & facilities
Good location
Stayed 1 night in Nov 2023
Response from フロント on 15 Nov,2023
Thank you very much for staying at Toyoko Inn Osaka Nihonbashi Bunraku Theater the other day.We would also like to thank you for taking the time out of your busy schedule to write a review.We are very happy to receive your compliments.We will continue to work even harder to provide you with a more satisfying stay.We look forward to seeing you again.

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most helpful and nice staff. Clean space. Transport is close the hotel.
Response from 東横イン大阪日本橋文楽劇場前 on 13 Aug,2023
この度は数ある宿泊施設の中から、いつも東横イン大阪日本橋文楽劇場前にご宿泊頂きまして誠にありがとうございます。また、ありがたいお言葉を頂けました事、重ねて御礼申し上げます。これからもすべてのお客様が快適にお過ごしいただけるよう、全スタッフで努めて参ります。またのご宿泊心よりお待ちしております。

10/10 Excellent

Preston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and we were glad they were able to store our baggage when we arrived quite early into the day. The room was nice even if the bed was a little hard.
Stayed 1 night in Aug 2023
Response from Receptionist on 10 Aug,2023
Thank you for your stay and your comments for us.We are so glad to hear that but sorry about the bed.We are looking forward to see you again.

8/10 Good

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to markets and shops!
Stayed 3 nights in Jul 2023
Response from フロント on 14 Jul,2023
You appreciate your staying at our hotel. I look forward to the next use of the customer.

10/10 Excellent

Hong W.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Close to train station and huge shopping area! Clean and great for the price! Very friendly and helpful staff. Rooms are a bit small but efficiently arranged and equipped.
Stayed 1 night in Jul 2023
Response from フロント on 14 Jul,2023
You appreciate your staying at our hotel. I look forward to the next use of the customer.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is basic and small but it has everything you will need. They offer amenities in the lobby as well as a robe if you need it. Breakfast was great too! Everything about the stay was just what we need. A room to sleep in, a clean bathroom and breakfast in the morning.
Stayed 2 nights in Jun 2023
Response from Receptionist on 7 Jul,2023
Thank you for your stay in our hotel.We are glad to hear that.We are looking forward to see you again.

8/10 Good

Gareth

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you want to be close to the action while on a budget this would be hard to beat. Got free breakfast every day. Room was pretty clean but service schedule was a bit strange where we needed to either bring rubbish to reception or dump it outside our room for example. Overall good place if you want to spend a lot of time around Dotonbori.
Stayed 5 nights in May 2023
Response from 東横イン大阪日本橋文楽劇場前 on 7 Jun,2023
Thank you for using our hotel from a number of accommodation facilities.We will continue to devote ourselves to all the staff so that everyone can be satisfied.We look forward to seeing you again.

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best highlight of our stay at this hotel is their breakfast to start your day and be ready to explore Osaka on your feet. The location is also reachable and walkable from various sightseeing places for tourists such as Dotonbori, Shinbaishi, Kuromon Market, and Namba Station to connect you to other destinations in Osaka. All staff is very helpful and of great assistance during our stay. We will definitely stay again with your hotel when we're back to Osaka anytime soon.
Stayed 4 nights in May 2023
Response from RECEPTIONIST on 18 May,2023
Thank you for your stay in our hotel.We are so glad to hear that and looking forward to see you on someday.

10/10 Excellent

huii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from 東横INN大阪日本橋文楽劇場前 くちこみ担当 on 25 Jan,2024
この度は東横イン大阪日本橋文楽劇場前をご利用いただきまして誠にありがとうございました。出発を応援するホテルとしてより良いサービス向上を目指しお客様に選ばれるホテルになるよう取り組んで参ります。また機会がありましたらご検討していただけると幸いです。

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very close to a metro station, Dotonburi, and Nishiki market. Highly recommend.
Stayed 4 nights in Apr 2023
Response from Receptionist on 5 May,2023
Thank you for your stay in our hotel.I'm glad to hear that.We are looking forward to see you on someday.

8/10 Good

huii

Stayed 1 night in Apr 2023
Response from 東横INN大阪日本橋文楽劇場前 くちこみ担当 on 25 Jan,2024
この度は東横イン大阪日本橋文楽劇場前をご利用いただきまして誠にありがとうございます。今後も多くの方に選ばれるホテルになるよう取り組んでまいります。お客様の又のご来館を心よりお待ち申し上げます。

8/10 Good

Chantima

Stayed 1 night in Apr 2023
Response from 東横INN大阪日本橋文楽劇場前 くちこみ担当 on 25 Jan,2024
この度は東横イン大阪日本橋文楽劇場前をご利用いただきまして誠にありがとうございます。今後も多くの方に選ばれるホテルになるよう取り組んでまいります。お客様の又のご来館を心よりお待ち申し上げます。

10/10 Excellent

Pathamaphorn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price with homie breakfast
Stayed 4 nights in Mar 2023
Response from RECEPTIONIST on 9 Apr,2023
Thank you for your staying in our hotel.We are looking forward to see you on someday.

10/10 Excellent

Sabrina

Stayed 2 nights in Mar 2023
Response from 東横INN大阪日本橋文楽劇場前 くちこみ担当 on 25 Jan,2024
この度は東横イン大阪日本橋文楽劇場前をご利用いただきまして誠にありがとうございました。これからもお客様のご評価を励みに、よりご満足いただけるよう努力して参ります。是非またのお越しをスタッフ一同心よりお待ち申し上げます。

2/10 Terrible

Dawn

10/10 Excellent

Dafanny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean with super fast cloth dryer. Easy to access by train.
Stayed 2 nights in Nov 2022
Response from Receptionist on 28 Nov,2022
Thank you for your stay in our hotel.Our strong points is near the station so we are so glad because you praise our hotel.We are looking forward to see you again.Best regard,

10/10 Excellent

Monica

Stayed 4 nights in Nov 2022
Response from 東横INN大阪日本橋文楽劇場前 くちこみ担当 on 18 Oct,2023
この度は東横イン大阪日本橋文楽劇場前をご利用いただきまして誠にありがとうございました。 高評価を頂戴し、スタッフ一同大変嬉しく思っております。 これからも、お客様の目線に立った心地のよいサービス・設備でお迎えできますよう日々精進してまいりますので、末永いご愛顧を賜りますと幸いです。

10/10 Excellent

Yoshiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price with comfortable room and breakfast.
Stayed 1 night in Oct 2022
Response from フロント on 19 Oct,2022
Thank you for your stay in our hotel.We are so grad to help your trip in Osaka.We're waiting for meet you again.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service near market Too late check in (16.00pm) Too early out (10.00am)
Stayed 3 nights in Jan 2020

10/10 Excellent

Joonkyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel.com should veryify address with the hotel. I had a hard time finding this hotel with google taking me to another location.
Stayed 1 night in Jan 2020

6/10 Okay

tuan

it is ok. the location is good. price is reasonable.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only note is that I wish complimentary water was available in the rooms.
Stayed 4 nights in Dec 2019

10/10 Excellent

Vic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New clean and well equipped budget hotel. Staff are very courteous. Breakfast is included which taste great. Good location and walking distance near tourist area and Namba. The hotel is just outside Nihombashi station which is linked to Namba station via under walkway or train. very convenient
Stayed 4 nights in Oct 2019

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Okay hotel
The beds are too hard.
Stayed 2 nights in Jun 2019

8/10 Good

SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is new and clean, meets my expectation. I did not request for room cleaning, but they still give me new towels and tooth brush everyday. The staff are all very friendly and they greet you every time you come back. The location is also nice, just a block away from the Kuromon market, and it's also close to the metro station and walkable to the shopping area in Shinsaibashi and Namba.
Stayed 3 nights in Apr 2019

8/10 Good

Kimie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from 東横イン大阪日本橋文楽劇場前 on 12 Apr,2024
Thank you for staying with us this time.We look forward to seeing you again.thank you

10/10 Excellent

KUANFU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
位置很方便購物
Stayed 3 nights in Mar 2024
Response from 東横イン大阪日本橋文楽劇場前 on 5 Apr,2024
Thank you very much for staying at Toyoko Inn Osaka Nihonbashi Bunraku Theater.We would also like to thank you for taking the time out of your busy schedule to respond to reviews and leave comments.We are very happy to receive your compliments about our hotel.We will continue to strive to be a better hotel in the future, so we appreciate your continued patronage.We look forward to seeing you again.

10/10 Excellent

Chi Ho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station
Stayed 6 nights in Mar 2024
Response from 東横イン大阪日本橋文楽劇場前 on 4 Apr,2024
Thank you for staying with us.We are located within walking distance to the center of Namba, Osaka.Please stay with us again when you travel to Osaka.We look forward to seeing you again.

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Angenehm große Zimmer, Reinigung nicht jeden Tag, kein unnötiger Plastikmüll.
Stayed 7 nights in Mar 2024
Response from 東横INN大阪日本橋文楽劇場前 くちこみ担当 on 1 Apr,2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .