Palladium, Playa del Carmen hotels

"We had an amazing overall trip and the resort made it unforgettable. The room, overlooking the garden, was modern and very clean. The only thing we wish there were more of was hooks and/or a clothes rack to hang wet/damp clothes from. The food..outstanding! The buffet at Spice had everything you could imagine and was definitely satisfying to go to when you are famished. Plus it’s open almost 24 hours. But our hands down favourite place to eat was Asiana!! The salmon and sushi satisfied every craving we had for fish/seafood and the ginger ice cream was out of this world. Of course their other restaurants were also great and the fact that we got to see raccoons and cats roaming through Pelicanos made this our second favourite place to indulge in their tasty menu. The staff in the entire resort were very friendly, courteous and always there to help. Each member had a smile and always looked like they enjoyed being there. We want to give a special shout out to Benjamin from the entertainment staff. He was very friendly, was always happy to see us and the aqua-fit class he led was the best we’ve ever had!! He made us forget we were exercising by making it feel fun!! He even made us souvenir bracelets to take home. Hope to see him again the next time we’re there. The pool was nice. Very satisfying to go for a dip in the cool water on a hot day. And there were plenty of warm/sunny days. The pool, for the most part, was very clean and well maintained. Thank you Hyatt!!"

"Great norhing else "

"Everything was amazing. Especially, the staff. Shout-out to Abner, Amelia, and Carlos for their wonderful service at the beach. "

"Pretty "

"Good place we will come back. Check in was terrible."

"This was one of or the best tropical vacation I have been on and I’ve been on a few. This hotel is gorgeous and the staff was so very very friendly!! You can’t go wrong with this place it really is paradise!!"

"The room was big and beautiful. There was a slight water leak in my room but the staff was constantly working to fix, maintain, and update unused rooms. The staff was all great and very accommodating, including the cleaning staff, who took care of everyone."

"Amazing staff!! "

"The staff and location are excellent."