Fraser, Setiabudi hotels

"It was amazing stay, great staff, specially Niko is always supportive in all my stays ❤️, food is wonderful and lounge team are super"

"Outstanding customer service. From the moment you arrive you experience VIP levels of service (even if you’re not!) The number of staff members who called me by name was impressive! Upgraded room was very appreciated. Neha one of the concierges was super helpful and was more than helpful and accommodating. My brother and I especially appreciated the farewell card she left for us. We will surely stay at the Mandarin again the next time we are in Jakarta."

"Stayed here for a week, and I had a very nice stay. The room is clean, modern and comfortable. The hotel facilities are nice, and the restaurant food was pretty good. We tried room service and the breakfast. Breakfast was nice, but could have a little more variety. I liked the balcony in the room. The location is very central, and walking distance to the MRT and to Lotte mall - although the road is pretty narrow and floods quickly in heavy rain. There is a free washing facility which was very useful. My only issue is that the driers were not great, and damaged some of our clothes while also being slow to dry. Overall though, a great place to stay."

"Can hear the sound of traffic"

"Awesome stay."

"Great 5 Star Hotel in perfect location"

"Staff were very friendly and accommodating. Breakfast had variety and enough to eat. Excellent location with near by shops and restaurants. Perfect for few days in Jakarta. "

"Overall good. "

"Overall experience in this hotel was wonderful and relaxing "