Four Seasons, Ueno hotels

"I like that it was in walking distance of the Ryogoku Station. Staff was friendly and very helpful. I especially appreciate that they knew English. The room was clean. The bed was very firm, good for back sleepers. I have no complaints and will recommend it to my friends."

"Lovely hotel. Staff very helpful. Rooms nice size and clean. Shower great"

"The room was small, but given that it’s Tokyo, we had already expected that. The housekeepers were friendly, but the front-desk officers could’ve been more helpful. When we arrived on the first day unsure of what the luggage drop-off procedure was, nobody came to help, and when we eventually approached someone for help, the interaction was a rather unfriendly one. That’s a small issue, however. The hotel is located in a very convenient area which made it very easy for us to get from place to place. It was also clean and comfortable, and value-for-money."

"Will stay there again. Excellent location."

"Great stay, close to SHINJUKU station, friendly and super helpful staff. Thank you so much!"

"Wonderful stay at this hotel! Room is clean and spacious, hotel facilities are new, breakfast is delicious. The train station is right across the street from the hotel, easy access to places. "

"Keep up the good work"

"Such a great place to stay! Japanese style bathroom which I like! Center of everything and hard to get lost when you look up and see Godzilla. Good place to stay for nightlife"

"Although it was one night and our last night in Japan, I couldn't ask for a better place to spend it at. We came quite late around 10pm or so, but the staff was ready to service us even before coming up to the reception desk. Check-in was smooth and easy. The room was the most spacious we had on our travel, and the beds were comfy. The view was amazing as the Tokyo Skytree Tower was on our side, right in the middle. Of course, we did splurge a little to view it. I really enjoyed the services they offered like holding our bags for a couple of hours after check-out as well as having a service that took us and our luggage straight to Narita airport. Overall, I would recommend this hotel. Big plus is there is a 7-11 and Lawson right across and a train station nearby. Definitely worth it for our trip. "