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Reviews of Flixses Suites At Platinum Klcc

3.5 out of 5
Flixses Suites At Platinum Klcc
Jalan Sultan Ismail, Kuala Lumpur

Reviews

8.0

Very good

Rating 10 - Excellent. 10 out of 19 reviews" "
Rating 8 - Good. 5 out of 19 reviews" "
Rating 6 - Okay. 0 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bjorn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is next level for the price you pay. Views are incredible of KL tower and skyscrapers. The apartment is massive and clean. The infinity pool with views of KL tower and skyscrapers is quite possibly the best pool in the world. Only downside it is a little noisy from street noise and we are on 40th floor. Overall i would highly recommend this apartment.
Stayed 1 night in Apr 2024
Response from MUNA on 25 Apr,2024
Thank you for your positive comments. We are happy to hear that you enjoyed your stay with us! we hope your next stay and just around the corner.

2/10 Terrible

Tetsuya

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Qubati on 27 Jan,2024
We are Sorry to hear that you didn't enjoy your stay with us, it would be great if you share your concern with usRegards

8/10 Good

JEONG WON

Stayed 6 nights in Nov 2023
Response from KlCC residences at Eaton on 17 Nov,2023
Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and spacious room.
Stayed 7 nights in Sep 2023
Response from Flixses Suites on 16 Oct,2023
Thank you for a wonderful review of your stay with us. We're glad to hear that your stay with us was wonderful. We look forward to welcoming you back to the hotel in the near future. Thank you.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Sep 2023
Response from Qubati on 9 Oct,2023
Thank you very much for your review. We are very happy to host you again

8/10 Good

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
This is a privately owned apartment inside the Platinum tower, so remember to WhatsApp the hosts 5min before you arrive and they will meet you. This is a normal practise in this building. The apartment is on the 35th floor and has 2 rooms. Views are great, AC is perfect. My only complaint is the bed mattress. You can feel the springs in your back. I am a 33yr old and no known back problems, but had them during and after my stay. The owners and guest would benefit highly if they got a foam mattress topped to make it comfortable. A lovely man named Saren has a tourist kiosk in the arrival area outside the lobby and is extremely helpful with all tours also. As a solo female travelling on her own, I felt exceptionally safe.
Stayed 3 nights in Sep 2023
Response from Flixses Suites on 22 Sept,2023
Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 Excellent

Amanda

Stayed 7 nights in Aug 2023
Response from Flixses Suites on 5 Sept,2023
Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 Excellent

Jemmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AB&B apt with great view
This was actually an AB&B type of arrangement. The building is part hotel and part owner occupied. We only found that out when we got to the check in counter. We were told to call the number on the reservation and a guy named Omar came over to give us the key and a brief intro. Place is a nice 2 bedroom, 1 bath apt with kitchen and in-room laundry. Omar was helpful even late at night when we asked about getting hot water for the shower (the water heater, like many other things in the apt, needs to be switched on in order for the water to be heated.). The roof top infinity pool and gym were excellent. Great view of the observation tower and the almost finished Merdeka building. Partial view of Patronas. Security keeps the place tightly controlled and safe. There’s also a bar/club next to the pool.
Stayed 2 nights in Jun 2023
Response from Qubati on 18 Jul,2023
Thank you very much for your reply and we are looking for your future stay with us

4/10 Poor

ANOOP

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Qubati on 18 Jul,2023
thank you but we would be very grateful if you had sent us the reason after this review. However your stay with us was super

8/10 Good

Choong Hing

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from Flixses Suites on 13 Jun,2023
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

8/10 Good

Enrique

Stayed 3 nights in Jun 2023
Response from Qubati on 12 Jun,2023
It was our pleasure to have you with us _

10/10 Excellent

Supramaniam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Stay at Flixses Suites
The owner was fantastic with his hospitality. I will definitely use this apartment in my future trips to KL. One area to improve is to have the sofas cleaned from time to time. Another area to improve is the provision of additional toilet papers and paper napkins. Thank you
Stayed 2 nights in Mar 2023
Response from Flixses Suites on 9 Mar,2023
Dear guest. Thanks for sharing your rating with us. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

2/10 Terrible

Masashi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from MUNA on 25 Apr,2024
Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon

10/10 Excellent

YUN TANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得信賴的飯店,讚!!
飯店的位置算不錯,在2個捷運站的中間,頂樓51樓的泳池很大,可以看到雙子星塔及吉隆坡塔,室內裝潢還不錯值得下次再拜訪.
51樓泳池
在泳池可以看到雙子星大廈
在泳池可以看到吉隆坡塔
Stayed 3 nights in Jan 2024
Response from MUNA on 22 Jan,2024
感谢您抽出宝贵时间查看您的住宿。我们很高兴听到我们的工作人员让您住得愉快。期待很快再次见到你。

4/10 Poor

Dennis

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Late availability to enter the room, no hot water, no cleaning equipment, lack of plates, knifes etc. total chaos during check in. Really good potential, but a lot of stuff that did not reach our expectations.
Stayed 2 nights in Jan 2024
Response from Qubati on 14 Jan,2024
Dear Dennis,We are sorry to hear that, however we already informed you that hot water was controlled by you, you can turn it on from your room.Regarding the check-in you were late 20min.Anyway we regret that you didn't find our suites suitable for you and wish to serve you better next timeRegards

10/10 Excellent

cecile

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Bonne situation et prestation
Hotel très bien situé. Piscine a débordement avec vue imprenable. Très propre. Quelques reproches: une des salles de bains n'avait pas de pommeau de douche donc inutilisable pour se doucher et une des chambres , la porte automatique ne fonctionnait pas.
Stayed 2 nights in Jul 2023
Response from Flixses Suites on 2 Aug,2023
Thank you for your review and for choosing our hotel. We are so happy to hear that you enjoyed your stay with us! we hope your next stay and just around the corner.

10/10 Excellent

CHUNG HO

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice & clean
Stayed 4 nights in May 2023
Response from Qubati on 5 Jun,2023
Thank you so much for your reply, it was our pleasure to have you Regards

10/10 Excellent

YUTA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高でした！
部屋からの眺めもプールサイドからの眺めも最高でした！英語が苦手な私でもスムーズにチェックインドもチェックアウトも出来ました。ホテルの皆さんも大変親切で素晴らしいサービスを受けることが出来ました。最初タクシーで来た時、「こんな綺麗なホテルとった記憶はないから違うところだと思う」と伝えたのですが、間違いではなくゴージャスな玄関でした。ただ日本語は全く通じないので、英語を話せないのであれば、Google翻訳は必須です。
Stayed 2 nights in Mar 2023
Response from Flixses Suites on 12 Apr,2023
Thank you for your review and for choosing our hotel. We are so happy to hear that you enjoyed your stay with us! we hope your next stay and just around the corner.

8/10 Good

Soongi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Flixses suite on 10 Mar,2023
Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.