Desk, soundproofing, free WiFi, bed sheets
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Reviews of i-Hotel Kuala Lumpur

2 out of 5
i-Hotel Kuala Lumpur
143, Jalan Maharajalela, Kuala Lumpur

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 11 reviews" "
Rating 8 - Good. 5 out of 11 reviews" "
Rating 6 - Okay. 4 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Muhammad Juwaini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from OYO on 24 Dec,2019
Hi, Muhammad! Thanks for your kind words of appreciation. Have a wonderful day! Regards, Kevin

6/10 Okay

Verified traveller

Disliked: Staff & service
No comment
Stayed 1 night in Oct 2019
Response from Zara on 3 Nov,2019
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Zara

8/10 Good

Verified traveller

Travelled with partner
Dont have toothbrush and colgate.
Stayed 1 night in Oct 2019
Response from Zara on 23 Oct,2019
Hi, Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Zara

6/10 Okay

Loke

Stayed 1 night in Jan 2019
Response from Ritesh on 10 Jan,2019
Hi, Loke! Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we'll surely put in our best effort to keep up with your expectations in the future. Regards, Ritesh

8/10 Good

Stephanie

Liked: Property conditions & facilities, room comfort
Very cheap hotel and not bad considering the price.
Stayed 1 night in Dec 2018
Response from Ritesh on 24 Dec,2018
Hi, Stephanie! We're pleased to know you had an awesome stay with us. Your precious words of appreciation meant us a lot, hope to serve better soon. Regards, Ritesh

6/10 Okay

Elizabeth

Average at best
Arrived and they tried to charge us extra per night due to staying over the weekend. Stayed in room closest to the lobby and so very loud at all times of day. Shower not hot and WiFi poor. Not very clean and room tiny - had to climb over bags to get to bed! Decent location but not sure it’s worth it, better budget options in better locations.
Stayed 2 nights in Sep 2018
Response from Ritesh Yadav on 27 Sept,2018
Hi Elizabeth , I truly regret the inconvenience caused and am deeply sorry for the trouble. Your feedback is truly appreciated & will surely help me in working towards a better guest experience in future. Thank you for sharing the same and for your understanding. I wish you a wonderful day ahead. Thanks, Ritesh Yadav

8/10 Good

Steven, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KL Sentral location
It was close to Merdeka Stadium where my parties were for 3 nights so easy walking distance as advertised.
Stayed 5 nights in Sep 2018
Response from Ritesh Yadav on 22 Sept,2018
Hi Steven, I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Ritesh Yadav

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience on the hotel.reception handle customer very badly .

6/10 Okay

MAYA

Stayed 2 nights in Sep 2018
Response from Ritesh Yadav on 27 Sept,2018
Hi MAYA , I am happy to have served you.We will make sure that we provide our services to the best possible way to our guest . You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preço varia muito, o que pode ser uma boa ou não!
Como reservei no dia e no período da tarde consegui um ótimo preço por 2 vezes, só no 3º dia o preço subiu muito e tive que mudar de hotel. A cobertura é muito boa!
Stayed 1 night in Aug 2018
Response from Ritesh Yadav on 27 Sept,2018
Oi Dan Estou feliz por tê-lo servido. Confie em mim, é um sentimento de alívio e imensa alegria quando os convidados são feliz com os serviços, que envolvem muito trabalho duro e esforço formam o meu fim. Você é um integrante membro da família agora e espero que você continue nos apoiando. Tenha um ótimo dia pela frente :) Obrigado, Ritesh Yadav

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fijn verblijf
Fijn verblijf, heel vriendelijke staff - vooral Shah heeft mij goed geholpen - helaas was er bij mij alleen koud water aanwezig
Stayed 2 nights in Jun 2018