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Reviews of Mandarin Court Hotel Kuala Lumpur

3.5 out of 5
Mandarin Court Hotel Kuala Lumpur
55, Jalan Maharajalela, 55, Kuala Lumpur, Federal Territory of Kuala Lumpur

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 80 reviews" "
Rating 8 - Good. 26 out of 80 reviews" "
Rating 6 - Okay. 32 out of 80 reviews" "
Rating 4 - Poor. 4 out of 80 reviews" "
Rating 2 - Terrible. 1 out of 80 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Patimahtun Zaharah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were amazing, giving tip of local knoledge and looking after us beyound They called a taxi for the Airport and when I left my Visa on the desk called the driver to return. Its an older property but clean and what wr needed, the price was right. Wialing distance to Chi a town and sky rail. We would stay here again on staff proffessioalism alone.
Stayed 2 nights in Dec 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, but no WiFi
The hotel has some amazing staff. The rooms are really good considering the price and everyday they give you bottled water. WiFi is very bad, it works in the lobby only
Stayed 5 nights in Nov 2019
Response from Pauline/resvn on 11 Nov,2019
Good Afternoon Mr Daniel, Thank you, that you have a great stay at Mandarin Court Hotel. We hope to have you back. Regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Sultan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a pretty descent hotel had a descent stay here so far it's very pleasant
Stayed 2 nights in Aug 2019
Response from Pauline/resvn. on 12 Sept,2019
Good Morning Mr Sultan, Pleased to know you have a pleasant stay at Mandarin Court Hotel and hope to welcome you back. Regards

8/10 Good

Raphael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Pauline/resvn on 12 Sept,2019
Good Morning Ms Raphael, Thank you for staying at Mandarin court Hotel, and hope to welcome you back. Regards,

8/10 Good

Syed

Liked: Staff & service, property conditions & facilities, room comfort
Receptions is so frindly..
Stayed 2 nights in Aug 2019
Response from Pauline/resvn on 22 Aug,2019
Good Morning Mr Syed, Thank you for being our guest. Good to know that you like the services of the Front Reception. Regards,

8/10 Good

ctfiza, Kedah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Statisfied with the room condition.. Really confortable..
Stayed 2 nights in Aug 2019
Response from Mei Phang on 9 Aug,2019
Good Afternoon Ms Ctiza, Thank you for staying in Mandarin court Hotel and please come again. Mei/resvn

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2019
Response from Pauline/Reservation on 18 Jul,2019
Good Morning, Thank you for your stay at Mandarin Court Hotel, and we hope to see you again. Regards,

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities
Food nice. Got cochroach and no WiFi in room
Stayed 1 night in Apr 2019

2/10 Terrible

Jaryl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth freezing/choking for cheap location
Good points-very accessible location by car, public transport & foot, good room facilities for price (bathtub, TV, fridge, clean bed) Sadly, plenty of serious bad points-aircon is far too cold and control is meaningless (still cold even when turned off), building ventilation is poor (distinctly stuffy/musky feel) asthmatic/allergic individuals definitely stay away, I'm not exaggerating when I say you are risking your life staying here. While the staff are polite, they are not sympathetic towards guests' suffering from the facilities' deficiencies. Also, for those driving, the carpark is rather narrow.
Stayed 4 nights in Dec 2018
Response from Pauline on 28 Dec,2018
Good Morning Jaryl, Merry Christmas to you. Thank you for the above comment, kindly furnish the room number, so that the maintenance office can rectify the aircon. Thank you. Pauline/resvn

10/10 Excellent

Nailah, Kedah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean room. Good place too
Stayed 2 nights in Nov 2018
Response from Pauline/Resvn on 28 Nov,2018
Good Morning Ms Nailah, Warmest greetings from Mandarin Court Hotel. Thank you , and pleased to know you have enjoyed your stay here. We look forward to welcome your back soonest. Regards,

8/10 Good

Kyle, Ipoh, Penang

Liked: Property conditions & facilities, room comfort
Responsiveness from hotel staff.Near to Monorail, convenient to go around. Overall are comfortable. Just the parking are quite small as personal feel.
Stayed 1 night in Nov 2018
Response from Pauline/resvn on 21 Nov,2018
Good Morning Ms Kyle, Thank you for this message, and we are pleased you enjoyed your stay . We look forward to welcome you back soon. Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel that works for us
This hotel works for us so we've stayed twice. We like the staff, the superior room design, the location and the breakfast.
Stayed 6 nights in Oct 2018
Response from Pauline/resvn on 21 Nov,2018
Good Morning Mr Kenneth, Thank you for your mail, we are pleased to know you enjoyed your stay. We look forward to welcome you back soon. Regards

6/10 Okay

Goh

Disliked: Cleanliness, property conditions & facilities, room comfort
Price cheap , location good , breakfast very cheap
Room abit old need upgrade
Stayed 1 night in Sep 2018
Response from Pauline/resvn on 3 Oct,2018
Good Afternoon Mr Goh, Thank you for above highlights, point noted. Thank you.

8/10 Good

David, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good rooms, good value, breakfast mediocre,
Stayed 4 nights in Sep 2018
Response from Pauline/Reservation on 26 Sept,2018
Good Day Mr David, Thank you for staying at Mandarin Court Hotel, hope to see you again Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Close to Merdeka Stadium
We chose this hotel because of it's proximity to Merdeka Stadium. As we were staying for 5 nights we opted for a Deluxe Room with a King bed. What we got was a basic room with twin beds, and a view over the Stadium (which was OK). The first day, reception said we would get a King bed the following day. The next day we got the same promise, but nothing happened. We remained in the same room for the duration of our stay. The bathroom was dirty and we ran out of toilet paper, even though there were 2 roll holders (both empty). We had to ask for a bath towel after the first day and then third day.
Stayed 5 nights in Sep 2018
Response from Pauline/reservation on 26 Sept,2018
Good Day to you, Thank you for above highlights, due to peak dates from Sep12, request for double bed is subject to available, as we have limited double on each floor. Will inform the Management of the limited amenities in the room. Thank you and we are sorry for the inconveniences caused. Regards,

10/10 Excellent

LAILA

Recommended to stay
Good service, very helpful staff, clean room and have many parking space.
Stayed 1 night in Sep 2018
Response from Pauline/resvn on 12 Sept,2018
Good Afternoon Ms Laila, Thank you for staying at Mandarin Court Hotel, and pleased to know you enjoyed your stay. Regards,

6/10 Okay

uz, Kedah

Liked: Cleanliness, staff & service, room comfort
Everything was nice except the bath tub tap water is badly polluted.
Stayed 1 night in Jul 2018
Response from Pauline/resvn on 12 Sept,2018
Good Afternoon , Thank you for staying at Mandarin Court Hotel, have already informed the Maintenance to check the problem Thank you. Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect for last minute plans, for a very quick trip just for a place to stay. staffs are friendly. parking is secured.
Stayed 2 nights in Jul 2018
Response from Pauline/resvn on 25 Jul,2018
Good Morning, Thank you and good that you enjoyed your stay here. Regards

10/10 Excellent

Nailah, Gurun, Kedah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a very nice and peaceful stay in the middle of a hectic city.
Stayed 1 night in Jun 2018
Response from Pauline/resvn on 25 Jul,2018
Good Morning Ms Nailah, Thank you and good that you have enjoyed your stay here. Regards

6/10 Okay

nana, malaysia

Liked: Cleanliness, staff & service
so far so good
ok laaa tp bilik sempit sikit.. view hotel biase2 jee.. view pool pon biase2 jeee
Stayed 1 night in Jun 2018
Response from Pauline/resvn on 25 Jul,2018
Good Morning, Thank you for staying at Mandarin Court Hotel. Regards

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice hotel, worth the money
Close to city's attraction, public transport..nice staff
Stayed 2 nights in Jun 2018
Response from Pauline on 25 Jul,2018
Good Morning, Thank you and good to know you have enjoyed your stay here. Regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Diba, Malaysia

Disliked: Room comfort
The 'coldest' hotel room
Booked the room just for one night stay as I was attending the concert at Stadium Merdeka. I wasn't expecting much as I only paid for the cheapest room. However, never have I ever experience the coldness in any hotel room as I did in this place. I made sure to turn off the air conditioner and still shivered the whole night. Everything was pleasant except that. Be sure to bring extra hoodies or wear several layers if you decide to spend the night here. Didn't get a chance to explore the pool or any other facilities, so no comments on that.
Stayed 1 night in Apr 2018
Response from Pauline/resvn on 4 May,2018
Good Morning Ms Diba, Thank you for writing in on the above, there is a control where you can switch off the aircon or get an extra blanket. Regards,

8/10 Good

Umm Zuhayr, Kedah, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, friendly staff
Facilities are well maintained. All staff are very friendly. Definitely will stay here again soon.
Stayed 1 night in Apr 2018
Response from Pauline/resvn on 25 Apr,2018
Good Morning Ms Zuhayr, We are pleased that you enjoyed your stay at Mandarin Court Hotel and we look forward to welcome you back. Regards,

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Room lighting system - centralize & confusing - ok Air conditioning - temperature excellent but produce noise - discomfort during sleeping Bathroom - water stagnant on floor beneath wash basin - discomfort using wash basin Service - news paper - good Hotel Café - food - good Parking - ample but tight squeeze for mpv alike
Stayed 2 nights in Apr 2018
Response from Pauline/resvn on 19 Apr,2018
Dear Guest and Good Morning, Thank you for staying with us. The above noted, but please let us know your room number so that the maintenance can rectify the above. Regards,

6/10 Okay

Lee

Average hotel.
Response from Pauline/resvn on 18 Apr,2018
Dear Guest and Good Morning, Thank you for your stay with us and hope to see you again. Regards,

10/10 Excellent

Fadilah, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. will come again for sure. nice staffs
Stayed 1 night in Mar 2018
Response from Pauline/resvn on 11 Apr,2018
Good Morning Ms Fadilah, PLeased to know you enjoyed your stay with us at Mandarin Court Hotel and we hope to see you again. Regards,

6/10 Okay

Verified traveller

Liked: Room comfort
Friendly staffs, wheelchair acessible, clean and well maintained swimming pool.
Stayed 1 night in Mar 2018
Response from Pauline/resvn on 21 Mar,2018
Good Morning, Thank you for staying at the Mandarin Court Hotel and you liked your stay here. We ;look forward to welcome you back with us. Regards,

8/10 Good

Sharren, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Very near to monorail Maharajalela. Make sure to check the bathtub once entered the room if you're planning to use the bathtub.
Stayed 1 night in Mar 2018
Response from Pauline/resvn on 21 Mar,2018
Good Morning Ms Sharren, Thank you for staying at the Mandarin Court Hotel, we look forward to welcome you back with us. Regards

10/10 Excellent

Mohd Fawwaz Hilmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good hotel, friendly staff, nice view to Stadium Merdeka and of cause worth for money.. i will come again if the price remain unchange..
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic place and near shopping maal so that tourist easy to go out for shopping
Stayed 2 nights in Sep 2017

8/10 Good

Fassal

Liked: Cleanliness, room comfort
value for money
good hotel, near to mono rail. Breakfast should improve much more.
Stayed 3 nights in Sep 2017
GOOD Morning Mr Fassal, Thank you for stay at the Mandarin Court Hotel, point note on the Breakfast. Regards Pauline/resvn,

8/10 Good

Mostafa

Liked: Staff & service
good value for the location
Good location Helpful Staff Room size is ok Shower was not designed for tall people !
Stayed 1 night in Aug 2017

8/10 Good

Tiong

Liked: Cleanliness, staff & service
Near to Monorail. Great unobstructed City view of KL Tower & KLCC CBD.
Stayed 1 night in Jul 2017
Good Morning & thank you for your comment Mr Tiong.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Near to monorail. Foods were really good. Friendly staff. Free parking for hotel guest. There is a swimming pool at the rooftop.

10/10 Excellent

Nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Stay there for the 2nd time due to concert. Everything is so good. The staffs are super nice esp the receptionist guy (uncle) and the uncle who helps me carrying my bags to my room. Thank you :)

10/10 Excellent

Suzyanna, Indonesia -Surabaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel in general OK
Clean, quite, internet OK I stay there for 10 days,I Think the Breakfast have to more variation day by day

8/10 Good

nagarajan

Liked: Cleanliness, staff & service, room comfort
Ok , but not great for the worth of money spent
Its near Maharaja leela station , easy accessibility, 5 mins from mono rail from KL sentral

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room rate too high and doesn't meet the quality. Breakfast so so...

8/10 Good

Tan Mui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
so far so good,but the shower water is not hot enough

6/10 Okay

Tricia, Perth

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

6/10 Okay

Shu Mei

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

4/10 Poor

SOW TENG

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Juhana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth of your time
Small room without windows in a hotel that really needs some renovating. Pool area was a joke (felt like a prison). There was long black hairs in my bed in a few places. Area is ok close to skytrain and walkable not much service though. I would't go there again.

8/10 Good

Gan

Liked: Staff & service