In-room safe, individually furnished, desk, soundproofing
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Reviews of Palace Hotel

3 out of 5
Palace Hotel
No 40-46 Jalan Masjid India, Kuala Lumpur

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 30 reviews" "
Rating 8 - Good. 13 out of 30 reviews" "
Rating 6 - Okay. 7 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
still using old brand of television..
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice Hotel
Stayed 2 nights in Jan 2019
Response from Jeya on 8 Oct,2019
Dear Guest , Thank you for taking time to review on our service , we look forward to see you again as our hotel guest. With Best Regards, Jeya

8/10 Good

Aswalhartini

room
so good for stay
Stayed 2 nights in Jan 2019
Response from Jeya on 15 Feb,2019
Dear Guest, Thank you for staying with us , Look forward to serve you as our hotel guest again.

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018
Response from HAMID on 17 Dec,2018
THANK YOU FOR STAYING WITH US.

10/10 Excellent

Maimunah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jalan jalan at KL
city centre. easy to get halal food, good shopping place
Stayed 1 night in Oct 2018
Response from HAMID on 17 Dec,2018
THANK YOU FOR STAYING WITH US

2/10 Terrible

Traveller, Uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from jeya on 22 Oct,2018
Thank you for taking time to review on our service. Look forward to serve you as our hotel guest again.

10/10 Excellent

Abdul Rashid

Palace is my kingdom.
Our stay there for 4 days 3 night was so wonderful. Great staff at front desk or housekeeping. Very clean and good services. If l and family went to Kuala Lumpur, that's will be our first choice. Thank you so very much.
Stayed 1 night in Aug 2018
Response from Jeya on 17 Oct,2018
Dear Guest, Thank you for taking time to review our service,we love you to see you again as our hotel guest.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Requested for extra pillow but nobody send and they didnt inform us that extra pillow is not available. Requested for a king size bed since we have small kids but end up getting a twin bed.
Response from jeya on 8 Oct,2019
Dear Guest , Thank you for taking time to review on our service , we look forward to see you again as our hotel guest. With Best Regards, Jeya

6/10 Okay

Fradze

Liked: Staff & service
Disliked: Cleanliness
The room space is good but need to replace some outdated things. Carpet, king bed and tv.
Stayed 2 nights in Apr 2018
Response from hamid on 8 Oct,2019
Dear Guest , Thank you for taking time to review on our service , We are in process of upgrading our rooms .we look forward to see you again as our hotel guest. With Best Regards, Jeya

8/10 Good

Jeff, Yan kedah

Liked: Cleanliness, staff & service
Good hotel close to the shopping arcade!
Nice overall but there is no parking available. Room 618 a bit smelly like a someone smoking in the room.
Stayed 1 night in Apr 2018
Response from Jeya on 8 Oct,2019
Dear Guest , Thank you for taking time to review on our service , We`re sorry for the inconvenience during your stay with us. Will Make sure you have a pleasant stay with us on your next visit. we look forward to see you again as our hotel guest. With Best Regards, Jeya

8/10 Good

KHAIRUL AIMI RIDHWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Jeya on 8 Oct,2019
Dear Guest , Thank you for taking time to review on our service , we look forward to see you again as our hotel guest. With Best Regards, Jeya

4/10 Poor

Yussoff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from jeya on 8 Oct,2019
Dear Guest , Thank you for taking time to review on our service , we look forward to see you again as our hotel guest. With Best Regards, Jeya

8/10 Good

Anonymous

Liked: Staff & service
Hotel Location. Near train station. Shops and foods are available in the vicinity.
Stayed 2 nights in Jan 2018

10/10 Excellent

lingam, inglewood wa 6052 australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good value for the money we paid for
very good value for price reasonably quiet ,. very good food around

6/10 Okay

VENKATARAMAN, Chennai

Liked: Staff & service
Disliked: Room comfort
Hotel Palace - Kualalumpur
Hotel is very well located. Quite easy to move around with ease. Hotel can improve their rooms.

8/10 Good

prabin, kathmandu

Liked: Cleanliness, room comfort
Nice hotel
We enjoyed, room was big enough for family 2 adults and 2 children. Breakfast was not that good , needs improvement Centrally located, easily accessible to near by tourist area

10/10 Excellent

Abdul Rashid, Kunak, Sabah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel to stay in and lots of nearby shopping area...

8/10 Good

nur ain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Recommended
overall is ok except for the service given

8/10 Good

mohamad salim, singapore

Liked: Room comfort
okok
Still acceptable,will come again for my next visit

8/10 Good

abdul majeed, ambur,india

Liked: Cleanliness, property conditions & facilities, room comfort
good
Hotel is at good location easily access to the shopping malls ,and train station ,its situated in middle of the little india market where we can have our indian food and the market

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected surprise
Great value for the money paid. Generally the hotels in these area at these value are not as good as this one. Recommend for solo or family stay.

8/10 Good

eswadie, sabah

Pleasant hotel with affordable prices.
Nice hotel with sufficient facilities. The best thing about it is its location.

6/10 Okay

Ie, Bwn

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location middle of masjid india.
As expected for the location and room rate.

10/10 Excellent

Amer Butt, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel ******
It was very Excellent hotel ,the staff very cooperative, very help full courteous having a smile all the times the room were very clean big in space , aircon good ,toilet good, beds good, free coffee & tea in the rooms every day . Location very good near to all stoppings and eating places. Will book this room again. Amer Butt from Singapore.

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Kemudahan untuk sarapan pagi agak terlalu simple tapi ok la tetapi staff yang bertugas unit sajian perlu menjaga kebersihan semasa mengandalikan makanan..contohnya pakai lah sarung tangan atau penyepit semasa membuat sajian.
Stayed 2 nights in Jun 2019
Response from jeya on 8 Oct,2019
Dear Guest , Thank you for taking time to review on our service , we look forward to see you again as our hotel guest. With Best Regards, Jeya

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
朝食の男性のスタッフさんのマナーやサービスがとても良く印象に残っています。
Stayed 3 nights in Feb 2019
Response from jeya on 15 Feb,2019
Dear Guest , Thank you for taking time to review on our service , we look forward to see you again as our hotel guest. With Best Regards, Jeya

10/10 Excellent

Mohamad Ismawi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Hamid on 8 Oct,2019
Dear Guest , Thank you for taking time to review on our service , we look forward to see you again as our hotel guest. With Best Regards, Jeya

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palace Hotel need upgrading facilities
Keadaan bilik dah usang. TV lama, carpet berbau & tak kering, aircond juga membuat carpet bilik basah. Byk lipas and tiada peti ais dlm bilik. Housekeeping masam muka bila minta or Tanya sesuatu mcm nak pinjam sejadah, etc. Lift kecil satu saja.

6/10 Okay

양인목, 한국

Liked: Cleanliness
Disliked: Room comfort
시설 불편
주변이 시끄럽고, 티브이가 잘 나오지 않았으며, 방 키가 작동되지 않아 매일 다시 입력해야 해서 불편했다.