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Reviews of Rain Forest Hotel

2 out of 5
Rain Forest Hotel
122 Jalan Petaling, Kuala Lumpur

Reviews

7.8

Good

Rating 10 - Excellent. 57 out of 201 reviews" "
Rating 8 - Good. 85 out of 201 reviews" "
Rating 6 - Okay. 38 out of 201 reviews" "
Rating 4 - Poor. 13 out of 201 reviews" "
Rating 2 - Terrible. 8 out of 201 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
As a solo traveller felt safe, convenient location, staff were nice and helpful
Stayed 8 nights in Nov 2023

8/10 Good

Ahmed

Stayed 1 night in Jul 2023
Response from irene on 23 Jul,2023
Thank You Very Much For Rating Us.We Really Appreciate.!

6/10 Okay

WEIXIANG

Liked: Staff & service
Reasonable
Stayed 1 night in Jun 2023
Response from irene on 1 Jul,2023
thank You Very Much For Booking With Us!We Will Serve You Better and We Will Improve More.

2/10 Terrible

V

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and unpleasant. Need to make the place more pleasant.
Stayed 1 night in Nov 2019
Response from irene on 7 Aug,2023
Good day,thank you for the comment!if you check in in any hotel whatever unplesant you must inform reception so that they settle immediately.if you no inform unplesant,we cannot do action.wherever you go whatever things you dont like comunicate with the hotel staff so that they can settle problem fast.we happy to serve you better.

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for travelling on a budget!
I enjoyed my stay here however, it is very basic. The room was quite small and had no window. The staff were friendly and welcoming and helped me even book transfers to and from the hotel. The bed was comfy and clean and the room had Aircon which worked well. One of the only things I didn't like, was that it was quite noisy but I think this was simply because of the others staying in the hotel at the time. If you are travelling on a low budget, this hotel is great for just that but maybe not if you are expecting anything more luxurious.
Stayed 2 nights in Sep 2019
Response from Peggy on 27 Sept,2019
Thank you

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities, room comfort
Overall good stay.
The hotel was lovely .. nice decor and design. The shower and toilet rooms were clean and tidy. Lovely rainforest decorated area to sit in and talk to other travellers. Unfortunately our bed sheets were not clean and were full of hair. And there was a rat running around in the common area.. however I have gotten used to rats being pretty much everywhere in asia so this wasnt to alarming. I would stay again. The location was right by china town and a street market... 7/11 just around the corner. Purple bus into the city centre and to the towers is free.. bus stop close to hotel.
Stayed 2 nights in Sep 2019
Response from Peggy on 11 Sept,2019
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Prowiding water was good. small deposit makes sense.. Smallest rooms a bit to small.. Air system is good.
Stayed 5 nights in Aug 2019
Response from Irene on 25 Aug,2019
Good Day,Thank You Very Much.We Really appreciate It. See You Nextime!!!

10/10 Excellent

Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Irene on 4 Aug,2019
Good Day,Thank You Very Much!We Appreciate.

10/10 Excellent

nur

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
decorate of wall like im in forest 😊😋
Stayed 1 night in Jun 2019
Response from Peggy on 2 Jul,2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from irene on 23 Jun,2019
Good Day,Thank You Very Much.We Really Appreciate!!! God Bless You!!! Reception, Irene

10/10 Excellent

KK, Johor bahru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean bed, water dispenser, cool aircon
Stayed 1 night in Jun 2019
Response from Peggy on 18 Jun,2019
Thank you

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
I was upset with teh room space. It is too small, also, there are mosquitoes in the room although I have informed the receptionist about this. The toilets are not clean. In addition, I felt I was deceived either by the booking agency or the hotel, the charge me 10RM per night for tourism fee. I have learned that they should charge this fee from the tourists, but Expedia did not show such fee when I reserved the rooms, while other hotels in Expedia shows such fees.
Stayed 2 nights in May 2019
Response from Peggy on 4 Jun,2019
Dear sir or mdm, We are tropical country therefore there will be mosquitoes if request the housekeeping will spray the room. In expedia we do specified that there is a tourism tax to be collected. If it is not shown we apologised and will inform expedia ro make a note on it. Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It's clean, comfortable and not far from different transit options. Wifi very strong.
Stayed 1 night in Feb 2019
Response from Peggy on 15 Feb,2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from From Receptio.Irene on 21 Jan,2019
Thank You Very Much!Have A Good Day and Have A Safe Journey.God bless You!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. It's located in the city centre, close to the train station as well as tourist destinations
Stayed 2 nights in Nov 2018
Response from Peggy on 20 Nov,2018
Thank you

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018
Response from Ritesh Yadav on 10 Dec,2018
Hi, Guest! We sincerely apologize for the trouble caused. We would like to thank you for sharing such an important feedback, we will surely work on this to ensure your next stay is amazing. Regards, Ritesh

6/10 Okay

rickiwi

Liked: Staff & service
Disliked: Property conditions & facilities
Got sick
Mouldy room, made me sick for many days. Too much humidity maybe they neee better cleaning products
Stayed 1 night in Sep 2018
Response from Peggy on 25 Sept,2018
We apologised for you getting sick. You should have informed reception on this matter they maybe able to help. Thank you

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover in Chinatown KL
Nice well lit ground floor entrance, easy to find hotel, room clean and comfortable a/c working well staff friendly. chose economical room but it was actually a bit small, felt a bit clostraphobic being a small room with no windows. but nice rain forest wall paper on wall. close to Petalling st Chinatown markets and restaurants. nice balcony with pot plants on 3rd floor.had wifi
Stayed 4 nights in Jul 2018
Response from Peggy on 7 Aug,2018
Thank you

8/10 Good

riccard

Liked: Cleanliness, staff & service, room comfort
Nice place
Nice place, your room, your bathroom. Helpful staff, the room can smell mouldy and the aircon filers have never been cleaned. but overall good for what you pay
Stayed 3 nights in Jul 2018
Response from Peggy on 1 Aug,2018
Thank you

10/10 Excellent

Renuga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Peggy on 1 Aug,2018
Thank you

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my second stay at Rain Forest. Again, a great stay. Clean, convenient, friendly staff. Will be back!
Stayed 2 nights in Jul 2018
Response from Peggy on 30 Jul,2018
Thank you

10/10 Excellent

evan, nepal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to mrt
Cheap and best staffs are helpful they can talk English. Overall nice for Budget traveller
Stayed 3 nights in Jul 2018
Response from Peggy on 18 Jul,2018
Thank you

8/10 Good

S, SARAWAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Friendly staff and a practical clean room.Near to mrt, lrt and bus station. Overall very good.
Stayed 1 night in Jun 2018
Response from Peggy on 25 Jun,2018
Than you

8/10 Good

John, Selangor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable nice hotel.
Friendly staff Clean environment Simple design but practical facilities. Nice experience.
Stayed 12 nights in Jun 2018
Response from Peggy on 25 Jun,2018
Thank you

8/10 Good

Sapphire , Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for a quiet place near the Chinatown
Good location near Chinatown as well as lrt/mrt pasar seni and close to the bus station too. Quiet place despite the hustle and bustle of Chinatown. Room was nice and clean but there were always mosquitoes in the bathroom even though there was no window. Bed was comfortable and the hot water showers were good. They have a common area with a fridge and microwave. The top floor patio was a nice touch as there's a lot of plants there, though some were fake. People there were helpful and accommodating. The lift there is rather slow as you'll reach the top floor faster by stairs then the lift.
Stayed 6 nights in Apr 2018
Response from Peggy on 2 May,2018
Thank you

10/10 Excellent

Ravisankar

Liked: Staff & service, property conditions & facilities, room comfort
Response from Peggy on 10 Apr,2018
Thank you

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Shared Facilities
Honestly, if I had know that this was a guest house as opposed to a hotel I probably would have looked elsewhere. The reason I say that is because all you get when it comes to the rooms are a couple of beds and some power sockets, and that is basically it. Everything else in the hotel (or should I say guest house) is shared. This is okay to an extent, particularly since with the kitchen facilities as there are a variety of utensils. The shower facilities are also shared, though they aren't really the best. However, the place is pretty cheap, which is a bonus, and the staff are quite nice as well. Oh, and they have a pretty awesome balcony on the top floor as well.
Stayed 4 nights in Jan 2018
Response from Peggy on 9 Mar,2018
Dear sir or mdm all things are written clearly on all extranet booking. Whether shared bathroom or attached.

2/10 Terrible

hayley

Disliked: Cleanliness, property conditions & facilities, room comfort
really bad hotel
This hotel is the worst of the worst the room was tiny and very dirty sheets dirty you couldn't open the door without moving the bed staff were friendly and location is good definitely would not return to this place.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for a short trip to kl!
The receptionist was very welcoming when I arrived and the location is very convenient and essy to find. Not only so, the place is kept very clean most of the time.
Stayed 2 nights in Jan 2018
Response from Peggy on 17 Jan,2018
Thank you

6/10 Okay

lim

Liked: Cleanliness
Stayed 1 night in Nov 2017
Thank you

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Perfect location. Helpful staff. Clean
Stayed 3 nights in Oct 2017
Thank you

8/10 Good

Long Yin

Liked: Cleanliness, staff & service, property conditions & facilities
Rainforest "Hostel", Wouldn't mind to stay again
Not exactly a hotel, more like a hostel, since bathrooms and showers are shared. Staff have good manners and the place is kept clean. Fact that they have fans inside the room is a bonus to cool down immediately when entering the room. Interesting touch with the slight rain forest theme.
Stayed 4 nights in Aug 2017
Thank you

10/10 Excellent

natalie, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great!
Advice: use Uber when in the city never a cab and find a credit card with no international credit fees and keep cash always. Don't walk around with your passport- make a photocopy and carry that. I believe hotels are for keeping your stuff safe and not spending large amounts of time in them. What is the purpose of a vacation if you just stay in side? If that's what you want, stay home. This was my second stay- easy to get to, near by lots of food places, and I loved it. There are only three things I didn't like. 1 the drains in the bathroom smell so i advice to keep the bathroom door close but that's normal for Malaysia. 2. Sometimes you do hear noises from the hall via loud people talking, running, etc but its not the end of the world. 3 the WIFI was wrecking my last nerves at night- but Im guessing that was when everyone was also in their rooms. The tv only has 3 working channels- I personally don't care, I only use my room to sleep and shower. Take a bus from the airport to China town its only like 12 ringgits and walk over- its super easy. No breakfast but the food is cheap and local- easy to get and healthy. Rainbow Laundromat burnt down so the nearest one is about a 10 to 15 min walk to KFC. ATM near China town super safe 50 ringgit deposit for room key which will be returned to you once you check out.
Stayed 10 nights in Jul 2017
Response from Peggy on 23 Aug,2017
Thank you

8/10 Good

Jack

Liked: Staff & service, property conditions & facilities, room comfort
No frills fun
A good stay for anyone who isn't bothered about staying in the hotel. Tiny room with no window or safety box as advertised. But they gave a hair dryer on request, the 24hr desk turned out useful for me, and they had some Kuala Lumpur guides to look through. AC was fine. Short taxi from Sentral. Hotel right near Chinatown.
Stayed 2 nights in Aug 2017
Thank you

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
My room had only a hallway window so it was nice and quiet and dark. Slept great there and I am a light sleeper. Comfy bed, clean bathroom, hot water shower, and very friendly staff. Elevator was convenient. Nice rooftop patio with a fridge for guests to use. Close to train. Right next to the night markets.
Stayed 2 nights in Jul 2017
Thank you

10/10 Excellent

Jih Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Thank you

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Okay stay, wall not quite sound proof
The overall stay was okay. But the first night was a Fri night, didn't have a good sleep because the wall is not sound proof, I can even hear the whispering of the people in the next room. Toothbrushes were not provided. Area is good, of super close distance to Petaling street. But drinking water I suggest to provide bottled water instead of giving glass bottles to fill in from water machine.
Stayed 3 nights in Jun 2017
Thank you

2/10 Terrible

annie, sherbrooke, canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
How can this be possible?
NOT SAFE. Staff does nothing to stop illegal activity going on in the hotel. Stay away!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
It's footstep away from Chinatown and walking distance to LRT, bus station. Beware of the street beggar as they are looting around everywhere. Try not to look like a tourist there and avoid walking at the back valley if you're alone especially at night. I would say it is quite not safe in that area. But the rest is accepting, You can go to KLCC, Sentral very easily via LRT. The motel was ok, price was reasonably priced, I din't certainly expect to have a shared bathroom. So for those of you out there, the room consists of 2 beds and 1 table only, that's it. If you want to have a water, take a leak or so, or have a bath, yes, u need to walk outside, lock your room and settle your business

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Interesting budget choice!
The room are really cheap, especially those without toilet/shower. But the one on the floor are clean and functionnal. It's located in the heart of Chinatown, and walking distance to the public transport! Bed were really nice.
Response from Peggy on 3 Mar,2017
Thank you

10/10 Excellent

ANTOINE, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot of hotel which is close to PETALING ST
Its good and economised cost and i am happy as i got 90% satisfaction.. The hotel is in good place and very near to market and metro railway and bus station called PASAR SENI.. Really good , neat and calm ..
Response from Peggy on 3 Mar,2017
Thank you

8/10 Good

Hang, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice guesthouse right by Petaling St.
Great value and location, facilities were spot on and the staff friendly. 5 min walk from MRT, monorail and buses. Lots of sights within walking distance too.
Response from Peggy on 3 Mar,2017
Thank you

8/10 Good

Verified traveller

Liked: Staff & service
Overall a good experience.The service is very good and the hotel is clean. Rooms are small, clean, and has all your necessities. WiFi is weak and inconsistent. Staff is very friendly and helpful. Good location, between to transit hubs if you want to explore the city. It's definitely a good value.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Small and really average
It's a cheap hotel so you get what you pay for. Nothing bad really about the hote but there are better hotels out there

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice location
The location is very nice to see around regarding kuala lumpur, old history, nice for couple!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked this hotel last minute and loved it! Very comfortable and the staff was very friendly.

8/10 Good

Ana Chineen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and Convenient yet very Affordable
Hotel was clean, friendly Staff walking distance from China Town easy access to Bus station and Trains nearby Shopping malls and tourist spots

8/10 Good

Shaikh Zafeer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Claire, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location-clean and good wifi
Really happy. Stayed 2 nights. Handy location, walking distance to a range of transport options including the free CAT bus just the other side of the market that you can see from the hotel. Room clean, excellent wifi that worked in the room brilliantly and the free, cold drinking water was a nice touch. Rooftop balcony was nice. Didn't really matter that the room didn't have a window. Defo recommend this place.