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Reviews of Season Point Hotel

3 out of 5
Season Point Hotel
No.11 &13, Jalan Tun Tan Cheng Lock, Kuala Lumpur, Kuala Lumpur

Reviews

8.0

Very good

Rating 10 - Excellent. 2 out of 10 reviews" "
Rating 8 - Good. 6 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

6.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

sabrina

Stayed 2 nights in Oct 2023
Response from Haroon on 18 Nov,2023
Thank you so much for the review. Looking forward to see you again soon.

6/10 Okay

Calvin

Liked: Staff & service
Disliked: Cleanliness
Overall experience was okay. Good service. You get what you pay for though. Room had several spots of black mold on the walls and also black mold in the ac unit.
Stayed 2 nights in Apr 2023
Response from Haroon on 19 May,2023
Thank you for sharing your experience. We appreciate your feedback. Will surely going to improve our services.

8/10 Good

Sow mooi

Stayed 1 night in Oct 2022
Response from Haroon on 19 May,2023
Thank you

8/10 Good

Umama M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AN excellent choice
Room type- Superior Twin room. This hotel is at a very convenient location, just beside Petaling street market. Central market, kasturi walk, Pasar Seni interchange station, street food stalls, other hotels, everything is nearby. The guys at the reception are very friendly and helpful. They responded to everything I asked for. Clean and comfy room. Overall had a great stay. Would book again 🙂👍 One suggestion - please consider spraying air freshener in the room since the rooms remain closed all the time because of air-con, it smells a little at times.
Stayed 2 nights in Sep 2020

8/10 Good

Tai Heung

You pay what get for.
Good location , staffs are very friendly and helpful.
Stayed 2 nights in Mar 2020
Response from Season Point Hotel on 21 Apr,2020
Thank you for your rating

8/10 Good

Tomas

Liked: Cleanliness, staff & service, room comfort
Small room but good price
Hotel entrance looks amazing, room was bit outdated, but looks like on picture. Room was bit smaller than I expected, but there was also desk and chair, which was fine. Room near was bit noisy, but walking distance to street market in Chinatown.
Stayed 2 nights in Jan 2020
Response from Haroon on 19 May,2023
Thank you

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and great staff
The hotel was clean, the room we had was on the street side so it was very noisy. Especially being Chinese New Year. The air condition didn't work great. The staff was very friendly and helpful.
Stayed 4 nights in Jan 2020

8/10 Good

Anahita

Liked: Staff & service, room comfort
Lovely hotel but few things to fix
Hotel was nice and in a good location. Walking distance to many places and plenty of public transport links. The rooftop area with tv was great for a chilled movie night. The staff were really good mannered and happy. Only downfall is that (im guessing due to lack of staff) the room wasnt cleaned once during our 6 night stay. We had to actually ask if we wanted fresh towels or toilet paper etc. But when the room was made up, they didnt actually clean floors/bathroom, make the bed nor change the sheets. Good thing we're not fussy guests! First world problems but still something you expect when on holiday. Other than that we liked the hotel. Could do with a touch up on the paint (chipped and grubby, quite a few "unknown" substances on the wall above the bed lol). But initial presentation was really lovely and the rooftop area was our favourite part of the hotel. We would go back, these are just a few pointers for the hotel to fix!
Stayed 6 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Value.
Simple place. Not for long stays. Window on the street = noisy. The staff is kind and helpful. Good for value.
Stayed 3 nights in Sep 2019
Response from Season Point Hotel on 10 Jan,2020
Thank you for your review

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacances
Personnel très accueillant et toujours à l’écoute. Service impeccable. Hôtel bien situé je recommande
Stayed 7 nights in Dec 2019
Response from Season Point Hotel on 10 Jan,2020
Thank you for your review, look forward to seeing you again