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"The room was spotless and the bed was very comfortable. The area is convenient to all the delicious food spots! "

"Nice room. Lovely hotel. Pool and beach. Hotel staff courteous. ourte"

"We loved staying here. Location rules! Plus the pool being heated helped my children enjoy the stay! Room service was good! And front desk lady was friendly and helpful! "

"The staff and shows were both fantastic."

"Great hotel, close to chapultepec park, safe area, great staff! "

"The registration staff (Oscar D & Dennise T) were awesome. Oscar was able to change our room from one that was next to noisy air conditioning next door hotel to a beautiful 3rd floor room that was quiet and had a nice view of the beach and ocean. The baggage handlers were efficient and very friendly! The property was extremely beautiful especially the 2 endless pools. I would definitely rate this resort a 9.5, and hope to return soon! The only negative was upon arrival, I had to sit with concierge to hear about timeshare purchase interest. I was on vacation and didn’t want to talk about purchasing anything other than food and drinks and excursions."

"Amazing beautiful historical hotel on the Zocalo. The staff were wonderful and so helpful. Food in the restaurant was excellent. Great buffet breakfast. Rooms were a good size and very comfortable. Superb view of the cathedral & the square from the upstairs restaurant."

"Staff excellent clean rooms "

"Thought the VIP Lounge Staff were awesome! They did a great job helping us through anything we needed."