Mexico and Central America Resorts

"Good"

"Ever exceeded expectations at this resort. "

"Rooms were very clean and the staff was super polite "

"Clean room and great service overall "

"Beach was beautiful "

"Reservation process was a mess. Due to delayed flight, emailed property. They confirmed When I arrived, was told my reservation canceled due to no show/no call….and they rented the room out last night. Showed them their own correspondence confirming my late arrival and confirming reservation. After the airline delay I just wanted to check in, shower and nap an hour. Instead, I waited and waited ( well over an hour) while they cleaned the room and redid paperwork. BTW: although they cancelled my reservation and rented the room, they still charged me for that night. The breakfast buffet was a huge let down. Over 30 minutes standing in line for an omelette. Skip the buffet, order à la carte unless you are a glutton. Even check out took a very long time. Not worth the money or hassle "

"Good hotel but in bad neighborhoods "

"Best experience ever, great food and service. I can’t wait to go back again with the whole family. Thank you so much!"

"Rooms were clean and staff was super friendly"