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Reviews of Business Hotel Wako

2.5 out of 5
Business Hotel Wako
Nishinari-ku Haginochaya 2-2-16, Osaka, Osaka-fu

Reviews

6.6
Rating 10 - Excellent. 33 out of 269 reviews" "
Rating 8 - Good. 89 out of 269 reviews" "
Rating 6 - Okay. 92 out of 269 reviews" "
Rating 4 - Poor. 30 out of 269 reviews" "
Rating 2 - Terrible. 25 out of 269 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Shane

Stayed 21 nights in Dec 2023

2/10 Terrible

Tomonari

Stayed 3 nights in Jul 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I sent a message expedia already wanting my money back. This hotel is not waht is advertised. Business hotel ? Yeah right. My rooms door was metal. There is no private bathroom. There is one bathroom and one shower.communal for both. Disgusting. Also they wanted to charge me for a towel lol . I literally took a shower hesitantly, and checked out . I was booked in for 3 nights. This place isnt worth mote than 5 bucks a night or they should pay you to stay there . Ive seen homeless shelters better than this dump.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
1 night stay
Room very dirty

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

6/10 Okay

CS, Malaysia

Liked: Staff & service
Affordable nice hotel
Subway is within walking distance, it won’t take you for more than 10 minutes to get to the entrance of the subway. The hotel room itself is small but more than enough for a single person. It got a weird smell but it went away after I opened the window. Shower room is clean, you need to take the key from the reception though. Toilet is okay. Looks dirty but it is okay actually.
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Its a business hotel.
Don't come to this location expecting 5 Star accommodation. Its a cheap place to sleep. Shouldn't really be looking to do more than just that when going to a business hotel. Can be difficult to find as there isn't really anything noticeable nearby. There is a mart right down the street that you can pick up cheap bentos from. Those are always good to eat. Make sure that you bring your own towel here (can find easily at a 100Y store in any of the main shopping areas).
Stayed 2 nights in Aug 2015

8/10 Good

Adrian

Liked: Staff & service, property conditions & facilities, room comfort
I love the bath.
It was an ok stay. Nice cozy room with tv and aircondition. The best thing about this hotel is theirs public bath. If you are there definitelly try it. Its much much better than just a shower. Other than that there is a very cheap supermarket about 5 mins away. And thete is a at least 2 km long shoping street very close by.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good enough for the price
Room was comfortable enough. The place is obviously not the newest but the bathroom and shower looked new and were very nice. There was a dead cockroach in my room when I arrived but everything else was otherwise clean. It seemed a little annoying that you have to request the key to take a shower. I also felt a little annoyed by the 'don't talk on the phone in your room after 9pm' rule since I chose a hotel specifically with private rooms because I planned to talk on the phone and the booking page didn't say anything about that. I read that the local area isn't safe but I didn't have any problems there. It was convenient enough for places I planned to go to.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location from osaka or kix. you can enjoy spa. cost performance is very good.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Cheap hotel but FOUND BED BUGS
Considering the price, the location, cleanness and room facilities are all great and I would recommend staying here BUT we found bed bugs. It's probably no fault of the hotel on its own as it could have just been the guest before us. Until other positive reviews come through bed bug free, I'd avoid staying here.

4/10 Poor

a Backpacker, SF

Disliked: Staff & service, property conditions & facilities, room comfort
OK for backpackers on budget
I found that, his place is used as some sort of homeless shelter for someone on welfare checks. This hotel is located in the middle of trashy part of town with full of homeless partying day and night on the streets nearby. Several minutes walk to nearest train stations through street full of trashy day workers and mentally ill people. Bed sheets are changed once or less a week. Room needs to be cleaned by passenger himself. Bugs are found here and there at times and rolls of newspapers could become quite handy. Some hotel staff are kind, though some staff could be quite nasty and mean. Good enough for some place to crush in, after a day long hiking. The place provides a good enough privacy compare to a sleeping cubicle at some capsule sauna. Good price for someone who wants to save on place to stay and wants to spend money on food and sight seeing.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Close to station and buses. Good ammenities and facilities.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and matching quality
Don't expect too much at this price, but worth it for some.

6/10 Okay

Nabilah, Malaysia

Liked: Staff & service, room comfort
Nice for backpackers and solo travelers.
My stay at Hotel Wako is very pleasant and I recommended to especially solo travelers and backpackers. The staff very nice. It just that you have to share the shower room but believe me, the shower room is very nice and clean.
the traditional tatami room for 1 person

6/10 Okay

Pierre

Liked: Cleanliness

8/10 Good

Sarah, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for simple living
Value for money with a really clean toilet

6/10 Okay

Supaporn, Thai

Reasonable for price. Enough for just only sleeping. I

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The room is as expected, for solo and budget traveler it is one of the good option.

8/10 Good

Allen, Hong Kong

Liked: Cleanliness, staff & service
First choice of low budget Hotel
As this price, what will you expect? It is the first choice of low budget hotel. It has air condition, TV and fridge in your room. Although it has time control in the shower room, it is clean and tidy. (It is closed at 00:00 daily.)

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not again
Smelly room dirty toilet

6/10 Okay

Verified traveller

Comment for Wako
Quite good for personal travel, price is reasonable.

6/10 Okay

KING YIP

Disliked: Staff & service
nice location
it was good money value for stay

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Satisfactory for the price
Satisfactory for the price.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
You get what you pay for
You get what you pay for. Not the best neighbourhood but this being Japan, you're pretty safe either way. Close to both JR and subway stations so really convenient for getting around. Tiny room but if you're travelling solo and just need a base camp, this will suffice.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs!
Filthy room and building reeked of human filth and mold. Rude staff, dangerous and noisy neighborhood filled with drunks and/or homeless people. I was glad the police building was across the street because I feared needing them urgently at any moment!

6/10 Okay

hugo, hongkong

Liked: Room comfort
Disliked: Property conditions & facilities
And do better about the public shower room
The residents share one public bathroom and one private shower room. They are clean and comfortable but it will be better if there is a fixed hair dryer in it but not in the reception. Also it is better to extend the opening hour of shower room to 24 hours.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Only for the cheapest of backpackers
This hotel is not in a good location . It is situated in the poorest area of Osaka , so you will notice alot of scruffy and homeless people roaming about . The red light district is not far away from the hotel location either. A police station is situated directly across from the hotel. I would not suggested young women traverse the area in the evenings. It's Japan so it is generally still safe but perhaps not the wisest decision and certainly not the most comfortable. The staff were helpful enough. You will find the complex feels a little like a prison, steel doors on the rooms and some rather messy toilet areas. The rooms are tiny , unusual smell also. Probably due to the type of people frequenting the area.

6/10 Okay

Chakkrapong, Minoo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good service
The service was very good.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good. Only one bathroom for a hotel, dirty toilet.

6/10 Okay

jess, California

Liked: Staff & service
Doesn't have a bathroom in your room but..
... this hotel review is mostly being reviewed by someone easily pleased so decide for yourself based on what comfort you like in a room. The room is really small and consists of a thin futon on a tatami floor (but there are rooms that have a twin size western style bed - I saw them cleaning one once when I went back to my room) and with the futon supported by a foldable cushion to make it softer. It has a small table that you can only use by sitting on the floor, a cupboard for clothes with a few hangers, mini fridge to store your food and a really old tv. The view from the room only let's you see the windows from other rooms so of you like privacy you might want to draw the curtains closed. There's also a heater in the room with a remote but the buttons are, of course, in Japanese so you might want to look up an online translation for the buttons to avoid using the cold air feature (I had to do it since I accidentally used the air conditioner feature once). As mentioned, your room doesn't have a bathroom so if you need to use the facilities you go to another room. It's a same sex bathroom so you might end up seeing a male peeing in a urinal on your way to the toilet. But it has a western and Japanese style toilet with a nice Toto bottom washing, bidet and warm seat installed. There is a woman's and a separate men's shower so you won't need to be worry about someone coming in. The front desk gives you a key to access the room and then you can lock it behind you.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for
I stayed here for two nights during a weekend trip with a friend. The neighborhood is not very safe feeling. I felt very nervous coming back to the hotel after dark. There is only one women's restroom in the hotel, on the first floor, and if someone is getting a shower then the toilet is not available, my friend had to use the staff restroom in the morning. We spent the whole day trying to avoid going back to the hotel for the 2nd night. The staff was friendly enough, but I still would not return here again.

10/10 Excellent

Maria Katrina A. Zurbito, Las Piñas City, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kayetheexplorer goes to Japan
Arrived a little bit early than check in time but they were kind enough to accommodate me without extra charge and gave me a room immediately. The front desk staff was really kind and pleasant. The room was just right for a solo traveler like me. The toilet though shared was really really clean and comfortable. Two thumbs up for this hotel. I will definitely go back. Tho they cant understand me most of the time its ok cos I can see that they are trying. I miss them already. Japanese people are so helpful and nice. :)

8/10 Good

????

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

hideyuki

Liked: Cleanliness, staff & service, property conditions & facilities
安くて食事屋近いため便利です。
Stayed 1 night in Mar 2024

8/10 Good

リエ

Liked: Cleanliness, property conditions & facilities
格安に泊まれるのと、狭いけどエアコン、テレビ、冷蔵庫があって普通に過ごしやすかったです。 あと、何かあったら警察署が目の前。 また、利用したいと思いました。
Stayed 2 nights in Feb 2024

8/10 Good

いさお

Disliked: Cleanliness, amenities
最寄り駅が新今宮駅か動物園前駅と書いて欲しい。
Stayed 1 night in Feb 2024

6/10 Okay

Masakuni

Stayed 5 nights in Jan 2024

10/10 Excellent

????

安くて泊まりやすいホテルで満足してますが、出来れば便座をテープで補修しているのを替えて欲しいのと、トイレの扉の建て込みを修繕して欲しい。
Stayed 4 nights in Oct 2023

10/10 Excellent

YUEH CHING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
女生專用的淋浴間使用起來很舒適，旅館員工很親切，入住時間很特別，早上就可以入住，適合搭凌晨班機的旅客

8/10 Good

Cheuk Fung William Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many local shops nearby. There is also a supermarket within 5 mins walking distance.
Stayed 1 night in Sep 2023

10/10 Excellent

julien

Liked: Cleanliness, property conditions & facilities, room comfort
Parfait pour des petits séjours d'appoint
Pour le prix, hôtel convenable, chambre petite mais très fonctionnel et confortable pour un voyageur, le quartier est pauvre mais pas inquiétant grâce à la station de police juste en face. Bon hôtel pour les court séjour.
Stayed 4 nights in Sep 2023

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service
Situado en zona marginal de Osaka, el hotel engaña en las fotos. Es sucio y huele mal. Además te piden una fianza de mil yenes al hacer el check in.
Stayed 5 nights in Sep 2023

10/10 Excellent

Masakuni

Stayed 1 night in Aug 2023

4/10 Poor

hashimoto

Travelled with group
Disliked: Cleanliness, staff & service
ホテルは綺麗とは言えないけど値段が安いからコスパは良いです。
Stayed 1 night in Aug 2023

6/10 Okay

hashimoto

Disliked: Cleanliness, staff & service, room comfort
ホテルで休むだけなら良いと思い シャワーも有るから助かった
Stayed 1 night in Jul 2023

8/10 Good

????

Liked: Staff & service
安くて良かった
Stayed 5 nights in Jun 2023

8/10 Good

shihaku

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
この値段で十分です
Stayed 2 nights in May 2023

8/10 Good

Wing Yi Rainbow

Business traveller
Stayed 1 night in May 2023

6/10 Okay

TATSUKI

Disliked: Cleanliness, property conditions & facilities, room comfort
安くて寝るだけならいい。 寝具は臭い。
Stayed 1 night in May 2023