Property entrance

Reviews of hotel androoms Shin-Osaka

3 out of 5
hotel androoms Shin-Osaka
1-4-28 Nishimiyahara Yodogawa, Osaka, Osaka

Reviews

9.2

Wonderful

Rating 10 - Excellent. 287 out of 449 reviews" "
Rating 8 - Good. 130 out of 449 reviews" "
Rating 6 - Okay. 21 out of 449 reviews" "
Rating 4 - Poor. 8 out of 449 reviews" "
Rating 2 - Terrible. 3 out of 449 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Zita In Chong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 24 hours front desk is helpful with weighing our luggage and the luggage forwarding service. The free soba, tea and water during 9-11pm was a nice touch, though I wished the soba station opened until 11:30pm haha. Free ice bars by the vending machines! It's about 7 minutes walk to Shin-Osaka station, so it's quite convenient for Shinkansen, as well as getting to Umeda and Namba. There is a couple restaurants and a Lawson within 3 minutes walk. The building itself is nicely furnished, the room and bed is comfortable and the washroom is clean. Though the room is very tight and small for a 3 people room. It was not possible for all of us to open our luggage at the same time; the space by the door is the only area that's big enough to have one large luggage open, so we had to take turn packing. It's something for people with multiple large luggage to be mindful of. The shower, toilet and sink are all in the same bathroom so we do need to take turns using it (some of the hotels we stayed at had separate shower and toilet/sink). There is a public bath area on the 2nd floor with a washroom stall, so for people who don't mind the public bath, it is an option. There are unfortunately ONLY two washing machines combined with dryers, and the closest laundromat is 10 min walk, so it's very inconvenient especially when other users don't remove their clothing right after drying. The dryer is also very slow to dry. I don't recommend staying here if you need to do laundry.
Stayed 3 nights in Mar 2024
Response from Onishi on 30 Mar,2024
Thank you very much for staying at hotel androoms Shin-Osaka.Thank you very much for your compliments on our soba noodles and ice cream.Did Japanese soba suit your taste?I would be happy if you enjoyed it.We apologize for any inconvenience caused by the smallness of your room and bathroom.The standard triple room we stayed in this time is 18 and has a unit bath.There is also a room called Deluxe Twin Room. (Can accommodate up to 5 people)The deluxe twin room is 37 and has a separate toilet and bathroom, so you will be able to stay comfortably.Please consider a deluxe twin room the next time you stay with us.Thank you for taking the time out of your busy schedule to post.We look forward to seeing you again.hotel androoms Shin-OsakaOnishi

10/10 Excellent

David

Stayed 1 night in Mar 2024
Response from hotel androoms Shin-Osaka on 1 Apr,2024
Thank you for staying at hotel androoms Shin-Osaka.We are happy to receive high evaluation.Thank you for taking the time out of your busy schedule to post.We look forward to seeing you again.

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked this hotel because it was a 10 min walk from the train station. The hotel was very clean and staff were friendly even though they spoke little English. We payed a little extra to have the Japanese breakfast each morning which was convenient prior to starting our travels each day. The only thing I wish the breakfast had was fruit. The rooms were a little small but didn’t matter since we were only in the room to sleep. I enjoyed the extra towels each day the hotel provided. Overall, I recommend this hotel.
Stayed 8 nights in Dec 2023
Response from hotel androoms Shin-Osaka Toyama on 22 Feb,2024
Thank you for choosing hotel androoms Shin-Osaka on this trip.We hope you enjoyed your stay.We are very happy to receive your high evaluation.Thank you for taking the time out of your busy schedule to post.We look forward to seeing you again.

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet was superb although it was a long wait on one of the days for a table. The staff were very polite and nice but communication was a bit difficult as their English was not good and we couldn’t speak Japanese. Onsen was great. Location was ok, 15 mins walk to the Shin Osaka station. I love the aesthetics of this chain of hotels. Kudos to the designers. Will recommend and will be back. Well done
Stayed 6 nights in Dec 2023
Response from Maya on 11 Jan,2024
Thank you for staying with us during your journey in Japan. We apologize for making you inconvenient regarding as our English communication. We will try hard to improve our language abilitiy. We are looking forward to seeing you again near in the future. Best,

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel. Fairly Close to a main train station that has JR lines and can take you around the city. about 30-40 minutes from all the nightlife areas. Food at the hotel is great! Breakfast buffet is delicious and they have free soba from 9pm - 11pm. They also have a nice public bath on the 2nd floor. Room was small but that was to be expected in Japan. other dining options are limited but there is a delicious ramen place on the same street that is quite popular. Overall I would recommend.
Stayed 4 nights in Dec 2023
Response from hotel androoms Shin-Osaka Sato on 30 Dec,2023
Thank you for staying at hotel androoms Shin-Osaka.We hope you enjoyed your stay. We are happy to receive many compliments.At the breakfast buffet, you can enjoy Japanese cuisine made with carefully selected soup stock.Thank you very much for taking the time out of your busy schedule to post.We look forward to seeing you again.

10/10 Excellent

Leo

Stayed 1 night in Dec 2023
Response from ホテル・アンドルームス新大阪 佐藤 on 20 Jan,2024
この度はホテル・アンドルームス新大阪をご利用いただき誠にありがとうございます。ご滞在中はお寛ぎ頂けましたでしょうか。今後もお客様にご満足頂けるサービスを提供できるよう努めて参ります。お忙しい中ご投稿頂きありがとうございます。またのご来館心よりお待ちしております。

10/10 Excellent

KEN, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Best Value out of all the Hotels I booked for the Trips in 4 different city. Loved the Bed, Baths and Breakfast.
Response from Hotel Androoms Shin-osaka on 16 Dec,2023
Thank you for staying at hotel androoms Shin-Osaka.We hope you enjoyed your stay.Thank you for your compliments regarding the room, public bath, and breakfast.Thank you for taking the time out of your busy schedule to post.We look forward to seeing you again.

4/10 Poor

Riad

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 3 nights in Oct 2023
Response from ホテル・アンドルームス新大阪 on 22 Oct,2023
この度はホテルアンドルームス新大阪にご宿泊いただき誠にありがとうございました。滞在中はごゆっくりお過ごし頂けましたでしょうか。またのご利用をお待ちしております。

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely bedding, very convenient walking distance to Shin-Osaka Station, modern and clean. A very nice overnight stay.
Stayed 1 night in Oct 2023
Response from hotel androoms Shin-Osaka on 21 Oct,2023
Thank you for using hotel androoms Shin-Osaka.We hope you enjoyed your stay.We are very happy to receive your compliments.Thank you for taking time out of your busy schedule to post.We look forward to seeing you again.

10/10 Excellent

Luan, San Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice design
Stayed 2 nights in Jun 2023
Response from hotel androoms Shin-Osaka on 10 Jul,2023
Thank you for staying hotel androoms Shin-Osaka.We are very happy to receive a high score review.We look forward to seeing you again.

10/10 Excellent

Luan, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2023
Response from hotel androoms Shin-Osaka on 30 Jun,2023
Thank you for using hotel androoms Shin-Osaka this time.We are very pleased to receive such a high evaluation.We are looking forward to seeing you again.

10/10 Excellent

c

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Excellent a/c. Nice bed and pillows. Heated mirror in bathroom was great after showering. Didnt experience the bath or free soup due to schedule, but hear they are nice. No faults with this hotel! Enjoy it! :)
Stayed 2 nights in Jun 2023
Response from hotel androoms Shin-Osaka wada on 21 Jun,2023
This time. Thank you for using our service. Thank you very much for your compliment. We will continue to do our best to satisfy you.

10/10 Excellent

Lawrence, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed my stay at Hotel Androoms. Had all the basics available with attentive staff who spoke some English, breakfast was an extensive Japanese style buffet and they had a nightly free soba dining experience from 9-11pm which was great. The public baths were also quite spacious and well maintained, with free ice blocks for afterwards. Rooms were on the smaller side (not unexpected for Japanese hotels) but overall manageable. Walking distance to Shin-Osaka train station. Overall would definitely stay again!
Response from ホテル・アンドルームス新大阪 遠山 on 21 Jun,2023
Thank you for staying at hotel androoms Shin-Osaka.We hope you were able to relax during your stay.We are very happy to receive so many compliments.I will continue to be devoted to it.Thank you for taking time out of your busy schedule to post.We are looking forward to seeing you again.hotel androoms Shin-OsakaToyama

10/10 Excellent

Voon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only minutes walk (above ground) from Shin-Osaka station. Good launching pad to surrounding cities as this is a Shinkansen station. Also this station is a stop for express train to Kansai airport (the other popular alternative is limousine bus but from Osaka station which has major shopping malls). This hotel serves very good Japanese breakfast. Make sure you include b/fast to your stay. Highly recommended.
Stayed 6 nights in Apr 2023
Response from hotel androoms Shin-Osaka on 22 Apr,2023
Thank you for using Hotel androoms shin-osaka.We are very glad that receive your compliments regarding our breakfast.At our hotel, we offer two types of meals: a delivery style that is delivered in front of your room, and a buffet style centered on Japanese cuisine.Thank you for your contribution.Also, when you come to Japan, please use our hotel.Hotel androoms shin-osakakuga

10/10 Excellent

Cheuk Leung Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Excellent
Stayed 3 nights in Apr 2023
Response from hotel androoms Shin-Osaka on 22 Apr,2023
Thank you for staying hotel androoms Shin-Osaka.We are very happy to receive a high score review.We look forward to seeing you again.

8/10 Good

Kok may

Travelled with group
Liked: Cleanliness, staff & service
Small room, otherwise nice hotel. Good breakfast, enjoyed it
Stayed 2 nights in Mar 2023
Response from hotel androoms Shin-Osaka on 31 Mar,2023
Thank you for using hotel androoms Shin-Osaka this time.We are very happy that you gave us a high evaluation.I am relieved that you were able to relax in the large public bath.Thank you for taking time out of your busy schedule to post.We are looking forward to seeing you again.

10/10 Excellent

Janick

10/10 Excellent

Chun Leung Robby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

8/10 Good

Satoshi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bigger size of public bath was good
Stayed 2 nights in Jun 2022
Response from ホテル・アンドルームス新大阪 受野口 on 10 Jun,2022
この度は、高評価のレビューありがとうございます。 館内ではゆっくりお過ごしいただけましたでしょうか。 またのお越しをお待ちしております。

6/10 Okay

Emiko

Stayed 1 night in May 2022
Response from ホテル・アンドルームス新大阪 受野口 on 13 May,2022
この度は、レビューありがとうございます。 またのご利用をお待ちしております。

8/10 Good

KOKI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the atmosphere and breakfast. The room was clean, but it doesn’t have a proper desk and a stand for a carry case.
Stayed 1 night in Dec 2021
Response from Mai Harada on 12 Dec,2021
Thank you very much for having stayed at Hotel and rooms Shin-osaka, and taking the time to write a review about your recent stay. We sincerely apologize the inconvenience for what you have experienced with the desk and a stand for a carry case. If it's a deluxe twin room, we have them, so please try staying in that room next time. We are looking forward to seeing you again. Hotel and rooms Shin-osaka

10/10 Excellent

AKIKO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from ホテル・アンドルームス新大阪 受野口 on 4 Dec,2021
この度は高評価のレビューありがとうございます。 また機会がございましたら是非ご利用お待ちしております。

10/10 Excellent

venoose, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is incredibly convenient for a short stay near Shin-Osaka - walking distance from the station. The rooms are small but have everything you need. The complimentary soba was a lifesaver. The hotel feels new and the rooms are well furnished. Would definitely recommend and stay again.
Stayed 1 night in Feb 2020
Response from Hotel androoms shin-osaka Shoko Ukenokuchi on 16 Mar,2020
Thank you for staying at hotel androoms shin-osaka. It takes about 10 to 15 minutes from sin-osaka station. The structure of the room is simple. The soba is little size just for night meal, it can eat every night. Thank you for your comments. If you come to osaka, we are lookig foward to seeing you again.

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020
Response from ホテル・アンドルームス新大阪 平本 琴音 on 14 Mar,2020
この度はホテル・アンドルームス新大阪をご利用いただき誠にありがとうございました。 滞在中ご不便はございませんでしたでしょうか? またお会いできる日を楽しみにしております。 ありがとうございました。

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and accommodating to our requests. Throughly enjoyed the complimentatry delicious warm soba served on a cold evening.
Stayed 5 nights in Feb 2020
Response from Hotel androoms shin-osaka Shoko Ukenokchi on 18 Feb,2020
Thank you for staying at hotel androoms shin-osaka. How was the taste of soba? If you come back to Japan, we are looking foward to seeing you again.

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from ホテル・アンドルームス新大阪 平本琴音 on 18 Feb,2020
この度はホテル・アンドルームス新大阪をご利用いただき誠にありがとうございました。 滞在中ご不便はございませんでしたでしょうか? またお会いできる日を楽しみにしております。 ありがとうございました。

10/10 Excellent

Dewi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like everything a out this hotel, the friendliness of the staff and they are very helpful, the Japanese breakfast and the complimentary refreshing soba soup at night, the toom is very ean and modern. The only thing they can improve is the checkout time whuch was 10 am.
Stayed 1 night in Jan 2020
Response from Hotel androoms shin-osaka Shoko Ukenokuchi on 14 Jan,2020
Thank you for staying at hotel androoms shin-osaka. We have two type of breakfasat, delivery and buffe. And 9 p.m. to 11 p.m. we open provide little Japanese noodle soba. When you come back to Osaka, we are looking foward to seeing you again.

10/10 Excellent

Dewi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern new hotel close to Shin Osaka station. The staff are nice and the hotel is immaculate and modern.
Stayed 1 night in Jan 2020
Response from Hotel androoms shih-osaka Shoko Ukeokuchi on 14 Jan,2020
Thank you for staying at hotel androoms shin-osaka. We opend at October in 2018. We have largepubulic bath and free Japanese noodle servise. Thank you for your comment. We are looking foward to seeing you again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the Shin-Osaka station and easy to walk to. However, the first time it may be a little difficult to find but after that, it was no problem. It doesn't have a computer for you to use in case you need one for either business or checking in at the airport. You need to either bring your own computer or use your phone (they do have wi fi).
Stayed 4 nights in Dec 2019
Response from hotel androoms Shin-Osaka Itsuki YAMADA on 4 Jan,2020
Thank you for staying at hotel androoms Shin-Osaka. Also we appreciate to have your comment about our hotel. We apologize about our location. Our closest exit is No.4 of subway "Midosuji-Line" and take about 6 to 8 minutes by walking so please use that exit. We hope that you could stay comfortably at our hotel. Please visit here again when you come to Osaka next time. We look forward to seeing you soon.

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern hotel close to Train station
Very modern, clean hotel. The location to Shin-Osaka is very quick and convenient from exit 4. The beds were very hard. Typical small, Japan style room but the hotel was very nicely designed. The hotel staff was kind and spoke pretty good English. I was very impressed that there were some female friendly features.
Stayed 2 nights in Dec 2019
Response from hotel androoms Shin-Osaka Itsuki YAMADA on 4 Jan,2020
Thank you for staying at hotel androoms Shin-Osaka. Also we appreciate to have your comment with the highest evaluation about our hotel. We relived that our guest room could make your stay as comfotable. Then we are happy to hear your comment about our staff! We will provice our customer service and facilities better than now, so please come and visit here again when you come to Osaka next time. We look forward to seeing you soon.

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019
Response from hotel androoms Shin-Osaka / Rika Onishi on 1 Jan,2020
Thank you for staing with us. We hope to see you again when you are in Osaka next time.

6/10 Okay

Tracey

Travelled with group
Disliked: Staff & service
Staff could improve
The staff were terrible. I requested an item from the front desk and they said I needed to go downstairs to get it rather than bringing it up. As I was not dressed and needed the item to be presentable, that would have defeated the purpose of asking for it. They then hung up on me. On other occasions, interacting with them has been unnecessarily painful and tedious.
Stayed 6 nights in Dec 2019
Response from hotel androoms shin-osaka on 1 Jan,2020
Thank you for staying with us. We apologize that we could not bring an item to your room. However, we ask all guests if they need some items, please come to the front desk because we cannnot leave the front desk during busy time. We aresorry for this inconvenience. We are constantly striving to further improve our service.

8/10 Good

SOL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Horrible guests.
LOVED the hotel, the staff, the free soba, etc... BUT we didn't love the other guests. It was the first time in Japan that the public bath was such an unpleasant experience with a group of ladies yelling at each other (they were actually talking but very loudly), another lady deciding to go into the bath without showering (using her clothes, she simply put the feet into the bath), or kids playing louddly in the elevators. The smoking room has clear glasses, so the kids would stamp their faces to the glass to see inside... We gave a second chance on the second day almost at midnight, and it was better. I don't think we will come back to this hotel due to that experience.
Stayed 2 nights in Dec 2019
Response from hotel androoms shin-osaka Sachiko Inoue on 30 Dec,2019
Thank you for using our hotel. I'm sorry that my eyes aren't attentive and troublesome. If you have anything to come back to, please tell the front desk as soon as possible. We will make every effort to make everyone use it comfortably.Thank you for teaching me. I hope you can meet again. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel went above and beyond our expectations, it was fantastic. The staff were incredibly, the facilities and the restaurant were amazing also. The location worked perfectly for us traveling in and out of Osaka on the Shinkansen and then using the subway to get into the centre of Osaka. Highly recommend!
Stayed 3 nights in Nov 2019
Response from Shoko Ukneokuchi Hotel androoms shin-osaka on 10 Dec,2019
Thank you for staying at hotel androoms shin-osaka. It takese about 10 minutes from JR shin-osaka station. From shin-osaka staiton, you can go to Namba and Umeda dairectly using subway. Also we have comprementary Japanese noodle every night. Thank you for your comment. We are lookinf foward to seeing you again soon.

10/10 Excellent

Bryan

Stayed 2 nights in Nov 2019

10/10 Excellent

Jamie

Liked: Cleanliness
Stayed 1 night in Nov 2019

10/10 Excellent

miki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My secret quality and reasonable hotel
The hotel is located on north exit of Shin Osaka Station. From North Exit the hotel is only about 3 blocks walk. Get to know of layout of SOS. Use google map to find the hotel. It is very easy to find. Other the location finding, the hotel is excellent in every way. It is very clean and more roomy and have full bath room with large tub. Also it has onsen on 2nd floor for guess use only. You can use their room telephone as cellular and it is free call. The meals are excellent and staff is very helpful. All access has modern security feature: requires touch room key to enter elevator and room.
Stayed 1 night in Oct 2019
Response from hotel androoms Shin-Osaka Itsuki YAMADA on 11 Nov,2019
Thank you for staying at our hotel for your trip. Also we appreciate to see your comment with high evaluation about our hotel. We really glad to see your comment cause we can see that our hotel and customer service made you satisfied a lot. It is our pleasure to make your stay as lovely and comfortable. If you haven't tried the night meal service of soba noodle, please try them when you visit our hotel again. We always look forward to seeing you here.

8/10 Good

Jenifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Instruction to get to hotel from Shin Osaka station could be clearer
Stayed 2 nights in Oct 2019
Response from hotel androoms Shin-Osaka Itsuki YAMADA on 3 Nov,2019
Thank you for staying at our hotel for your trip. Also we appreceates for having your comment about our hotel. We hope that you could relux while you were staying here. However we apologize about the instruction of the location. We will try to improve our instruction of location. When you come to Osaka next time, please visit our hotel again. We look forward to seeoing you soon.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room. Free soba every night. Nice, small onsen. Room was a tad small, but generally ok - though it would have been nice to have a bit more cabinet space.
Stayed 5 nights in Oct 2019
Response from hotel androoms shin-osaka sachiko inoue on 11 Oct,2019
Thank you for using our hotel. Thank you for the praise. I would be happy if you could spend it comfortably. We look forward to seeing you again. thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from hotel androoms shin-osaka sachiko inoue on 6 Oct,2019
Thank you for using our hotel.We look forward to seeing you again.

10/10 Excellent

Wee Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, highly recommended
It was pretty amazing. Loved the free soba supper I had upon arrival. Rooms were clean. Had some problems finding the hotel because it was off the main street but that was it. An easy 5-star.
Stayed 1 night in Sep 2019
Response from hotel androoms shin-osaka sachiko inoue on 6 Oct,2019
Thank you for using our hotel. Thank you for your compliments. How was your trip in Japan? I would be happy if you could become one of your important memories of your trip. We look forward to seeing you again. thank you.

10/10 Excellent

Alaric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from hotel androoms Shin-Osaka Itsuki YAMADA on 25 Aug,2019
Thank you for staying our hotel. We are happy to see your high evaluation about our hotel. We also hope that you could relux and enojoy the time while you were staying here. Please visit our hotel again when you come to Osaka next time. We look forward to seeing you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from ホテル・アンドルームス新大阪 山田 樹 on 13 Aug,2019
この度はホテル・アンドルームス新大阪をご利用いただき、誠にありがとうございます。今回の滞在に関しまして、このような高評価を頂戴し、大変光栄でございます。お客様のまたのお越しを心よりお待ちしております。 Thank you for staying our hotel. We hope that you could enjoy and relux the time while you were staying at our hotel. Please visit our hotel again, when you come to Osaka next time. We are looking forward to see you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
We booked through hotels.com and was told the room would have two beds and a pull out couch on our confirmation. When we arrived the room was VERY tiny and had 3 beds. Was not what we thought we would get. I believe it was hotel.com error. But the staff at the hotel ended up accommodating us. The hotel is very clean, the bath was wonderful and the soba noodles were delicious. Thank you Hotel androoms.
Stayed 1 night in Aug 2019
Response from hotel androoms Shin-Osaka Itsuki YAMADA on 11 Aug,2019
Thank you for staying our hotel. Firstly, we apologize that our mistake about the number of beds. However we are happy to hear that you enhoyed the time of stayin at our hotel. If you haven't tried our japanese breakfast, please try them when you come to visit our hotel again. We are looking forward to see you soon. Sincerely.

10/10 Excellent

SHEENA, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
A really convenient and peaceful stay, the hotel is just a 10minutes walk away from the train station. Friendly and helpful staffs, clean environment.
Stayed 4 nights in Jul 2019
Response from hotel androoms Shin-Osaka Itsuki YAMADA on 8 Aug,2019
Thank you for staying our hotel. We are very glad to see your high evaluation and comment about our hotel. We also hope that you could relux the time while you were staying here. We will try to keep this clean building and make our serive well. Please visit our hotel again when you come to Osaka next time. We are looking forward to see you soon.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free Soba = Happy Me
Free Soba was an amazing surprise when we arrived.
Stayed 1 night in Jul 2019
Response from Rika Onishi on 7 Aug,2019
Thank you for staying with us. We are very happy to hear that you enjoyed FREE-SOBA service. How was your stay? We are looking forward to seeing you again when you are in Osaka next time!

10/10 Excellent

Sean, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well designed, but room is small. A 10 mins walk from the nearest station. Great access to the shinkanshen for those traveling between major cities.
Stayed 4 nights in Jul 2019
Response from hotel androoms Shin-Osaka Itsuki YAMADA on 3 Aug,2019
Thank you for staying our hotel. We appriciate for your high evaluation and comment about our hotel. However we are sorry for makeing your stay as inconviniece by the size of room. If you need any helps to keep your luggage or any other requests, please ask our reception-staff next time. We will try to figure our any ideas to make your stay as great and comfortable. If you come to Osaka next time, please visit our hotel. We are looking forward to see you soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Soba Noodles from 9 - 11pm were lovely Good, modern rooms, decent amount of space. Near to shops and station
Stayed 1 night in Jul 2019
Response from hotel androoms Shin-Osaka Itsuki YAMADA on 3 Aug,2019
Thank you for booking our hotel. We are glad to hear your comment about our hotel. Also we are happy to see that you enjoyed our free soba noodle service. If you haven't tried our public bath and the breakfast, please try them next time when you come to Osaka again. Again, thank you for staying our hotel. We are looking forward to see you soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, minimalistic, very well designed hotel with attention to every detail. Offering of delicious soba at night was delightful. Loved the calm and quiet atmosphere, almost zen-like. Highly recommended.
Stayed 1 night in Jul 2019
Response from hotel androoms Shin-Osaka Itsuki YAMADA on 3 Aug,2019
Thank you for staying our hotel. We are very happy to see your high evaluation and your comment about our hotel. We hope that you could relux and enjoy the time while you were staying here. Also please try our breakfast if you haven't tried this time. If you come to Osaka next time, please visit our hotel again. We are looking forward to see you again.

10/10 Excellent

Yu Jing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel with nice touches.
Convenient location, we wanted to be close to the Shin-Osaka JR station and the hotel was about 10 min walking distance away. Staff were helpful and could speak English well. The hotel is new, so modern and clean. We enjoyed the free udon supper provided at night and the public bath/onsen which we found, set it apart from other hotels. The hotel also provided free handphones loaded with google maps which you can use outside the hotel, very helpful. We would stay again!
Stayed 2 nights in Jun 2019
Response from hotel androoms Shin-Osaka Itsuki YAMADA on 6 Jul,2019
Thank you for staying our hotel for your trip. We are very happy to hear your comment about our hotel and our service. Also we hope that you could enjoy the time while you were staying here. Please visit our hotel again, when you come to Osaka next time. We are looking forward to see you soon.