Front of property

Reviews of Meitetsu Inn Shinosaka Station East-Gate

3 out of 5
Meitetsu Inn Shinosaka Station East-Gate
1-21-5 Higashinakajima, Osaka, Osaka

Reviews

8.8

Excellent

Rating 10 - Excellent. 90 out of 172 reviews" "
Rating 8 - Good. 62 out of 172 reviews" "
Rating 6 - Okay. 15 out of 172 reviews" "
Rating 4 - Poor. 4 out of 172 reviews" "
Rating 2 - Terrible. 1 out of 172 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kazuko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from 名鉄イン新大阪駅東口 on 20 Mar,2024
名鉄イン新大阪駅東口でございます。滞在中はご満足いただけたご様子で嬉しく思います。今後もお客様に快適にお過ごしいただけるようサービス向上に努めてまいります。ご投稿いただきありがとうございました。

8/10 Good

MAK-HAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff lack of passion
Stayed 5 nights in Mar 2024
Response from Meitetu-Inn ShinOsaka eki Higashiguchi on 10 Mar,2024
Thank you for using Meitetsu Inn Shin-Osaka Station East Exit.We apologize for your unfortunate experience for the mistakes.I will train my staff hardly and not to repeat such a thing again.I appreciate your making me aware of the situation.

8/10 Good

RIKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from 名鉄イン新大阪駅東口 on 3 Feb,2024
この度は名鉄イン新大阪駅東口にご宿泊いただきありがとうございました。ご滞在はご満足いただけましたでしょうか。機会がございましたら、当館のまたのご利用を心よりお待ち申し上げております。

10/10 Excellent

Chi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my room. Yes it was smaller than I thought, but it managed to pack so many amenities. I thought the bedroom, bathroom and hallway are very nice looking. There’s a Lawson right downstair, and the walk to Shin-Osaka station is 10 minutes or less. Overall, highly recommended.
Stayed 2 nights in Dec 2023
Response from Meitetsu Inn Shinosakaeki Higashiguchi Front desk on 9 Jan,2024
Thank you for visiting.We are glad that you enjoyed your stay in Japan.looking forward to seeing you coming again

10/10 Excellent

SCOT

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
3 min walk from the train station - pretty convenient.
Stayed 2 nights in Dec 2023
Response from Front Desk Matsumoto on 29 Dec,2023
Thank you for staying at our hotel. We hope you had a relaxing stay with us.As you wrote, it is only a 3-minute walk from our hotel to the east exit of Shin-Osaka Station. Many of our guests say it is very comfortable. It takes only 5 minutes to Umeda and 15 minutes to Namba from Shin-Osaka station. Please use our hotel the next time you come to Osaka.

10/10 Excellent

Kayleen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a true gem. Hotel lobby is very welcoming, and staff is very friendly and helpful. Rooms were small, but very modern (lots of electrical outlet options) and clean. Complimentary coffee was available in the lobby as well as amenities (toiletries). I would definitely stay here again.
Response from Meitetsu Inn Shin-Osaka Station East Exit on 27 Dec,2023
Thank you for staying at our hotel. We are pleased to receive your compliments. It has been almost 4 years since our hotel opened. Many of our guests tell us that our rooms are clean as you have described. We also have all the facilities and tools to make your stay more comfortable, such as coffee and amenities. We hope you will stay with us again next time you come to Osaka and feel at home.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to use
Stayed 1 night in Dec 2023
Response from Meitetsu Inn Shin-Osaka Station East Exit on 25 Dec,2023
Thank you for choosing Meitetsu Inn Shin-Osaka Station East Exit.Thank you for your review.We hope you had a relaxing stay with us.All of us at Meitetsu Inn Shin-Osaka Station East Exit will continue to do our best to make your stay as comfortable as possible.We look forward to welcoming you again.Meitetsu Inn Shin-Osaka Station East Exit

10/10 Excellent

Jesus Emmanuel, Inglewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property. The hotel room was as described. Great for one person but might be too small to share the room with another person. Amenities were great and room was cleaned everyday. Very close to train station which had a great dining selection, especially on gourmet street. Not much to do in this area but one train stop from here takes you to Umeda which has plenty of things to do and eat. Property is shared with a Lawson convenient store so it made late night snacks easy to get.
Stayed 12 nights in Dec 2023
Response from Meitetsu Inn Shinosakaeki Higashiguchi Front desk on 22 Dec,2023
Thank you very much for choosing Meitetsu Inn Shin-Osaka Station East Exit.We are very pleased to hear that you had a satisfying stay with us.The moderate double room you stayed in this time is the most compact type of room.We also have a slightly larger Superior Double room and a twin room of over 20 square meters.The facilities and furnishings in the rooms are the same, so we hope you will consider staying with us again.All of our staff will do our best to further improve our services.Thank you very much for taking the time to write this review.Meitetsu Inn Shin-Osaka Station East Exit Front Desk

8/10 Good

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to shops and train station
Stayed 2 nights in Oct 2023
Response from Meitetsu Inn Shin-Osaka Station East Exit on 27 Oct,2023
Thank you for staying at our hotel. We hope you had a relaxing stay. Our hotel is a 3-minute walk from the east exit of Shin-Osaka Station, and is often said to be close to the station. Please use our hotel again next time you come to Osaka. We look forward to serving you again.

10/10 Excellent

Makiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Meitetsu Inn Shinosakaeki Higashiguchi Front desk on 5 Oct,2023
Thank you for staying our hotel.We are happy that you had a pleasant stay. When you come to Osaka by all means please visit our hotel.Thank you very much.

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was good for what we needed. We were near the train and just needed a place to rest our heads at night. The rooms are VERY small. Our only issue was that we booked two rooms because we are a family of 5 and they put us on separate floors. This is a challenge with children.
Stayed 2 nights in Jul 2023
Response from Front Desk Matsumoto on 24 Jul,2023
Thank you very much for staying at our hotel. We apologize for the small size of your room and for not being able to prepare a room on the same floor as your companion. If you could send us a message in advance, we will let you know that we are unable to fulfill your request. We hope that you will choose our hotel again the next time you come to Osaka. Meitetsu Inn Shin-Osaka Station East Exit

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredibly friendly and helpful. The location was extremely convenient to the train station and felt very safe. It was quiet, the room as clean and well stocked. I had everything I needed.
Stayed 4 nights in Jun 2023
Response from Meitetsu Inn Shinosakaeki Higashiguchi Front desk on 29 Jun,2023
Thank you for staying our hotel.We are very happy that you had a pleasant stay.And thank you very much for your compliments to our staff.When you come to Osaka by all means please visit our hotel.Thank you very much.

8/10 Good

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is great, good amenities set in the lobby area and very helpful staff. Luggage storage service was very convenient. Unfortunately area around the hotel is not foreigner friendly. I recommend that if you stay here DO NOT attempt to enter any stores besides convenience stores otherwise you will be disappointed. Overall, a great hotel close to the station, just remember to bring food and drinks from home
Stayed 4 nights in May 2023
Response from Shinosakaeki Higashiguchi Front desk on 30 May,2023
Thank you for staying our hotel. The restaurant area in the station is English-speaking, so it's easy for foreigners to use. When you come to Osaka by all means please visit our hotel. Thank you very much.

10/10 Excellent

Samantha Leizl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2023
Response from Meitetu-Inn ShinOsaka eki Higashiguchi on 6 Jun,2023
Thank you for staying our hotel.We are happy that you had a pleasant stay.When you come to Osaka by all means please visit our hotel.Thank you very much.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Meitetsu Inn Shinosakaeki Higashiguchi Front desk on 6 May,2023
Thank you for staying our hotel.When you come to Osaka by all means please visit our hotel.Thank you very much.

8/10 Good

Svetlana

Stayed 7 nights in Apr 2023
Response from Meitetsu Inn Shinosakaeki Higashiguchi on 17 May,2023
Thank you for staying our hotel.We are happy that you had a pleasant stay.When you come to Osaka by all means please visit our hotel.Thank you very much.

8/10 Good

Donya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 7 nights in Mar 2023
Response from Meitetsu Inn Shinosakaeki Higashiguchi on 8 Apr,2023
Thank you for staying our hotel.We are happy that you had a pleasant stay.When you come to Osaka by all means please visit our hotel.Thank you very much.

10/10 Excellent

Manki

Stayed 9 nights in Feb 2023
Response from Meitetu-Inn ShinOsaka eki Higashiguchi on 19 Mar,2023
It is our greatest pleasure to realize that you were satisfied with stayed our hotel.Our hotel is close to the Shin-Osaka train station If you go to Osaka station It's takes 5 minutes also 15 minutes to the Namba station by train. It's very Convenient.Thank you for stayed our hotel.we look forward to your next visit!!

8/10 Good

Hideko

Liked: Cleanliness
The good: My room was quiet. The property is very close to the train station. The bad: The room temp was pre-set for 20 degrees celusius. It was very cold all night I slept very lightly and woke up super early.
Stayed 1 night in Feb 2023
Response from 名鉄イン新大阪駅東口 フロント on 25 Feb,2023
この度は名鉄イン新大阪東口をご利用いただき、誠にありがとうございます。室温が低くゆっくりお休み頂けなかったとのこと、大変申し訳ございませんでした。当館では全室個別でのエアコンの設置しております。次回ご利用の際は、ご利用方法についてご不明の場合はフロントにお申し付けくださいませ。貴重なご意見を頂戴し、誠にありがとうございました。

8/10 Good

Hoi Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2023
Response from Meitetu-Inn ShinOsaka eki Higashiguchi on 10 Mar,2023
It is our greatest pleasure to realize that you were satisfied with stayed our hotel.Our hotel is close to the Shin-Osaka train station If you go to Osaka station It's takes 5 minutes also 15 minutes to the Namba station by train. It's very Convenient.Thank you for stayed our hotel.we look forward to your next visit!!

6/10 Okay

Selina Mary

Travelled with family
Liked: Staff & service
The room was too small.
Stayed 4 nights in Jan 2023
Response from Meitetsu in Shin'ōsaka-eki higashiguchi on 11 Feb,2023
Thank you for using Meitetsu Inn Shin-Osaka Station East Exit. We sincerely apologize for the inconvenience caused by the size of the room. In addition to the room you used, we also have a large room such as a twin room with an area of 18 m2, so please consider that next time. If you have a chance to use it again, we would appreciate it.

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located to the train station and around it has convenience stalls and food options (food options lesser but the train station has many) The property cleanliness is well maintained and gave off a boutique vibe upon entering. The staff were very professional and could converse in good english. The rooms were little small but it was clean nonetheless, it could open two big size luggages quite comfortably.
Response from Meitetsu Inn Shinosaka East Gate Front desk on 3 Feb,2023
Thank you for staying our hotel and taking the time to submit a review.We are happy that you had a pleasant stay.When you come to Osaka by all means please visit our hotel.Thank you very much.Meitetsu Inn Shinosaka East GateFront desk

8/10 Good

Kin Chung

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel located a bit far from Jr station and not much restaurant nearby.
Stayed 2 nights in Jan 2023
Response from Meitetsu Inn Shinosaka Station on 25 Jan,2023
It is our greatest pleasure to realize that you were satisfied with stayed our hotel.Our hotel is close to the Shin-Osaka train station When ride the Shinkansen It's very Convenient.Also Convenience store is next to our hotel.The Convenience store has a good reputation.we look forward to your next visit!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
Very convenient for Shon-Osaka station. Newly refurbished to a good standard, the room was compact but very comfortable.
Stayed 2 nights in Nov 2022
Response from Meitetu-Inn ShinOsaka eki Higashiguchi on 4 Dec,2022
Thank you for your staying our hotel. We are glad that you had relaxed time to stay. There is 3 minutes to walk from Shin-Osaka station.We look forward to seeing you again!

10/10 Excellent

Laurie

Stayed 1 night in Jun 2022
Response from 名鉄イン新大阪駅東口 on 6 Jun,2022
この度は数あるホテルの中、名鉄イン新大阪駅東口をご利用いただきまして誠にありがとうございます。ごゆっくりとお過ごしいただけた様で嬉しく思います。 当ホテルは新大阪駅からの利便性と木目調を基本とした落ち着いた客室となります。 ロビーでのコーヒーサービスは皆様にご好評いただいております。 今後ともお客様に快適にご滞在頂けるようスタッフ一同精進してまいりますので、次回も是非名鉄イン新大阪駅東口をご利用下さいませ。 お客様の又のお越しをスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

WINKRENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from 名鉄イン新大阪駅東口 on 8 May,2021
この度は名鉄イン新大阪駅東口をご利用いただきまして誠にありがとうございます。 ご満足頂けたようで、大変嬉しく思います。 今後もお客様に満足頂けるよう、日々精進して参りますので、次回もお待ち申し上げております。

6/10 Okay

Jun

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
チェックインが機械で便利かと思ったら思いのほか面倒でした。
Stayed 1 night in Mar 2024
Response from 名鉄イン新大阪駅東口 on 4 Apr,2024
この度は名鉄イン新大阪駅東口をご利用いただき誠にありがとうございます。チェックインの機械が面倒とのことで、お手間をおかけし申し訳ございません。当館はチェックインのお手続き短縮のために、セルフチェックイン機を導入しておりますが、ご指摘の通りまだまだ改善点がある現状でございます。今後より迅速なチェックインが可能になりますよう、努めて参ります。お忙しいところ口コミをいただき誠にありがとうございました。

8/10 Good

Kosei

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
快適に過ごせました
Stayed 3 nights in Feb 2024

10/10 Excellent

SY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to JR New Osaka station.
Stayed 3 nights in Feb 2024
Response from Front desk on 23 Feb,2024
Higashiguchi Front deskThank you for staying our hotel.We are happy that you had a pleasant stay. When you come to Osaka by all means please visit our hotel.Thank you very much

6/10 Okay

akihide

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Meitetsu Inn Shin-Osaka Station East Exit on 30 Jan,2024
Thank you for choosing Meitetsu Inn Shin-Osaka Station East Exit.Thank you for your review.We hope you had a relaxing stay with us.All of us at Meitetsu Inn Shin-Osaka Station East Exit will continue to do our best to make your stay as comfortable as possible.We look forward to welcoming you again.Meitetsu Inn Shin-Osaka Station East Exit

8/10 Good

ERIKA

Liked: Property conditions & facilities
Disliked: Cleanliness
建物は新しくきれい。部屋も一見きれいに掃除してあるようだったが、風呂の排水溝が汚いの流れが悪いのかお湯を流すと黒いワカメみたいなカビが逆流してきて汚かった。立地は新大阪東口から出てすぐ、下にローソンあり便利。飲食店もまぁある。アメニティも名鉄にあるやつが置いてある。入浴剤は無い。朝食は無い。コーヒーサーバーあり、ココアもある。テレビでミラーリングできるが何故かNetflixは見れなかった。自動チェックイン、アウトで簡単、フロントはほぼ外国人客を相手にしてる感じで日本人には塩対応な気がした
Stayed 3 nights in Jan 2024
Response from 名鉄イン新大阪駅東口 on 26 Jan,2024
この度は名鉄イン新大阪駅東口にご宿泊いただき、誠にありがとうございます。しかしながら、清掃時の確認不足により、ご不快な思いをお掛けし、誠に申し訳ございませんでした。今後はこのような事のないよう、清掃部門に報告し、改善を指示致します。また、フロントスタッフによるご対応について指導不足を痛感しております。頂戴しましたご意見をスタッフ一同で共有し、お客様に対する姿勢を反省し、ホスピタリティ精神を磨き、お客様にご満足頂ける接客を目指して参ります。今後はこのような事のないよう、清掃部門に報告し、改善を指示致します。これに懲りることなく、次回ご来阪の際にも当ホテルをご利用頂けますよう、よろしくお願い申し上げます。

8/10 Good

Jianping

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Meitetu-Inn ShinOsaka eki Higashiguchi on 26 Jan,2024
Thank you for choosing Meitetsu Inn Shin-Osaka Station East Exit.Thank you for your review.We hope you had a relaxing stay with us.All of us at Meitetsu Inn Shin-Osaka Station East Exit will continue to do our best to make your stay as comfortable as possible.We look forward to welcoming you again.Meitetsu Inn Shin-Osaka Station East Exit

6/10 Okay

Verified traveller

Disliked: Staff & service
コスパのいいホテル
新大阪駅の東口、外に出てからはから数分です。 お買い得だと思います。 部屋はコンパクトですが、充分。 少しオシャレな感じです。 一点、残念なのはホテルの方がまったく挨拶してくれません。 1人かなと思いましたが、どなたも挨拶なしでかなり驚きました。
Stayed 2 nights in Jan 2024
Response from フロント松本 on 14 Jan,2024
この度は当ホテルにご宿泊いただき誠にありがとうございます。ご滞在の際にご挨拶がなく、ご不快な思いをさせてしまいました。大変申し訳ございません。接客態度を見直し、お客様への挨拶を大切にしていきます。次回大阪へお越しの際も、当ホテルをご利用くださると嬉しく存じます。

10/10 Excellent

SARINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回が2回目の利用でした。 チェックイン前に荷物預けたのですが、チェックインの手続きをそのときにさせてくださり、また夜ホテルは戻ると既に預けた荷物を部屋に運んでくださっていたことがとても助かり、そのようなことしてくださるんだと驚きました。 お部屋も雰囲気が明るく綺麗で清潔感があり過ごしやすかったです。 テレビがベッドの上からでないと正面から見れなかったので、斜めからでも見れるとさらにいいなと思いましたが、総じて良かったのでまた泊まりたいと思います。
Stayed 2 nights in Jan 2024
Response from Meitetsu Inn Shinosakaeki Higashiguchi on 11 Jan,2024
この度は名鉄イン新大阪駅東口をご利用いただきまして誠にありがとうございます。ごゆっくりとお過ごし頂けた様で嬉しく思います。又、泊まりたいというありがたい言葉を頂き、深く感謝致します。次回もお客様のご期待に添えるようスタッフ一同精進してまいりますので、次回も是非名鉄イン新大阪駅東口をご利用下さいませ。お客様の又のお越しをスタッフ一同心よりお待ち申し上げております。名鉄イン新大阪駅東口

8/10 Good

Atsushi

Liked: Cleanliness, staff & service, property conditions & facilities
新大阪駅から至近。コンビニ併設(ローソン)で利便性が高かったです。部屋も清潔でした。一晩だけの滞在でしたが、とても満足しました。 次回も利用したいと思います。
Stayed 1 night in Jan 2024
Response from 名鉄イン新大阪駅東口 フロント on 9 Jan,2024
この度は名鉄イン新大阪駅東口をご利用いただきありがとうございます。お褒めのお言葉、大変うれしく思います。またのご利用お待ちしております。

10/10 Excellent

YUICHI

Stayed 1 night in Dec 2023
Response from 名鉄イン新大阪駅東口 on 12 Dec,2023
この度は名鉄イン新大阪駅東口をご利用いただきまして誠にありがとうございます。ごゆっくりとお過ごし頂けた様で嬉しく思います。当館は新大阪駅東口から徒歩3分程の距離にあり、ご旅行、ビジネスで多くのお客様にご利用頂いております。今後さらにサービス力向上するよう日々精進いたします。またのご利用スタッフ一同お待ちしております。

6/10 Okay

Hiroshi

10/10 Excellent

KEIKO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても清潔感があり静かで利便性も良かったので安心できました。
Stayed 2 nights in Dec 2023
Response from 名鉄イン新大阪駅東口フロント on 5 Dec,2023
この度は名鉄イン新大阪駅東口をご利用いただきまして誠にありがとうございます。ごゆっくりとお過ごし頂けた様で嬉しく思います。当館は新大阪駅東口から徒歩3分程の距離にあり、ご旅行、ビジネスで多くのお客様にご利用頂いております。今後さらにサービス力向上するよう日々精進いたします。またのご利用スタッフ一同お待ちしております。名鉄イン新大阪駅東口フロント

8/10 Good

MARUYAMA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from 名鉄イン新大阪駅東口フロント on 5 Dec,2023
この度は名鉄イン新大阪駅東口をご利用いただきまして誠にありがとうございます。ごゆっくりとお過ごし頂けたましたでしょうか。これからもお客様に快適にご滞在頂けるようスタッフ一同精進してまいりますので、次回も是非名鉄イン新大阪駅東口をご利用下さいませ。お客様の又のお越しをスタッフ一同心よりお待ち申し上げております。名鉄イン新大阪駅東口フロント

8/10 Good

TOSHIHIKO

Stayed 2 nights in Nov 2023
Response from sinosaka on 17 Dec,2023
この度は名鉄イン新大阪駅東口にご宿泊頂きありがとうございます。今回のご滞在にご満足頂けた様子で嬉しく思います。これからもスタッフ一同さらなる飛躍を目指し、精進して参りますので、次回のご来館をお待ち申し上げております。名鉄イン新大阪駅東口

8/10 Good

EMIKO

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from 名鉄イン新大阪駅東口 フロント on 9 Nov,2023
この度は名鉄イン新大阪駅東口をご利用いただきまして誠にありがとうございます。ごゆっくりとお過ごし頂けた様で嬉しく思います。当ホテルは新大阪駅から近く、1階にローソンも併設しており出張で多くのお客様にご利用いただいております。今後ともお客様に快適にご滞在頂けるようスタッフ一同精進してまいりますので、次回もお待ち申し上げております。

8/10 Good

Emiliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only think I missed was a closet in the room, but apart from that it was a nive stay i recommend it
Stayed 3 nights in Oct 2023
Response from Reception on 1 Nov,2023
Thank you for staying with us. We have a closet only in Superior Twin Room. If you will visit to Shinnosaka again, please consider to reserve the room type. We are grateful for your positive comments. Thank you so much.

8/10 Good

TOMOKO

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from フロント on 30 Oct,2023
この度は名鉄イン新大阪駅東口にご宿泊いただきありがとうございました。ご滞在はご満足いただけましたでしょうか。機会がございましたら、当館のまたのご利用を心よりお待ち申し上げております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from フロント on 30 Oct,2023
この度は名鉄イン新大阪駅東口にご宿泊いただきありがとうございました。ご滞在はご満足いただけましたでしょうか。機会がございましたら、当館のまたのご利用を心よりお待ち申し上げております。

10/10 Excellent

Michèle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from フロント on 30 Oct,2023
この度は名鉄イン新大阪駅東口にご宿泊いただきありがとうございました。ご滞在はご満足いただけましたでしょうか。機会がございましたら、当館のまたのご利用を心よりお待ち申し上げております。

8/10 Good

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感あってよかったです! ドリンクサービスがロビーでコーヒー系とココアがありました。部屋にはペットボトルの水とケトルがあるのでお茶や紅茶のティーパックがあればいいなと思いました。 パジャマが上下分かれてるタイプで良かったです。
Stayed 1 night in Oct 2023
Response from 名鉄イン新大阪駅東口 on 23 Oct,2023
この度は名鉄イン新大阪駅をご利用頂きありがとうございます。お褒めの言葉と貴重なご意見ありがとうございます。またのご来館お待ちしております。

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの方が親切でした。 入れたてコーヒーがロビーにあり、またコンビニが隣接しているので便利でした。
Stayed 2 nights in Oct 2023
Response from フロント on 23 Oct,2023
この度は名鉄イン新大阪駅東口をご利用頂き誠にありがとうございました。お客様がご滞在をご満足いただけたようで大変嬉しゅうございます。今後も、お客様へ快適なサービスをご提供できるよう引き続き邁進してまいります。また新大阪へお立ち寄りの機会がございましたら、是非とも当館をご利用くださいませ。

10/10 Excellent

???

Liked: Cleanliness, amenities, property conditions & facilities
ゆっくり休むことができました。
Stayed 1 night in Oct 2023
Response from 名鉄イン新大阪駅東口フロント松本 on 21 Oct,2023
この度は当ホテルにご宿泊いただきありがとうございます。ごゆっくりお休みいただけたとのことで嬉しく存じます。またのご利用をお待ちしております。

10/10 Excellent

Swe

Stayed 1 night in Oct 2023
Response from Meitetsu Inn Shinosakaeki Higashiguchi on 9 Nov,2023
Thank you for staying our hotel.Our hotel is located in a very convenient location, a 3-minute walk from Shin-Osaka Station.The coffee service in the lobby has been well received by everyone.When you come to Osaka by all means please visit our hotel.Thank you very much.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Meitetsu Inn Shin-Osaka Station East Exit on 17 Oct,2023
Thank you for choosing Meitetsu Inn Shin-Osaka Station East Exit.Thank you for your review.We hope you had a relaxing stay with us.All of us at Meitetsu Inn Shin-Osaka Station East Exit will continue to do our best to make your stay as comfortable as possible.We look forward to welcoming you again.Meitetsu Inn Shin-Osaka Station East Exit