Sino Group of Hotels, Wan Chai hotels

"Excellent location, easy efficient check in, and great concierge"

"I have stayed at this hotel five times over seven years and will always use it in future. The beds are really comfortable and its location can hardly be beaten - great for central and Wan Chai, right by a tram stop, right by bus stops, and close to the MTR station (either Admiralty or Wan Chai). It is about a 15 minute walk from the Wan Chai ferry as well. Food readily available nearby including for those looking to self-cater with a Wellcome and M&S Food stores very close by. It is being updated and this year I noticed the old carpets had been replaced with wooden/laminate flooring, which felt much more clean. Cupboards have been replaced with neat rail systems and a new hot and cold water dispenser helpfully provided. Staff are very friendly and accommodating from desk staff to cleaners. As ever the one thing, and no doubt most expensive thing, that could do with changing in the future is the shower - not because it is dirty or small or weak (it is a great shower experience) but because the doors don’t close tightly enough to prevent lots of water escaping and making the bath mats sodden. It’s just a design error I’m sure the owners rue the day was ever chosen. But this is not enough to put me off being a repeat visitor because it is such great value as a hotel and perfectly located."

"It’s beautiful, modern and clean, but the rooms are very small. "

"It was very good. Clean room, very good location (near shopping centre,station) and kindly staff "

"Service is excellent! And location is also good. "

"Good location, comfortable and good price"

"너무 아늑하고 집과 같은 인테리어로. 편안하게 보냈습니다"

"We stayed at the Grand Hyatt Hong Kong for 4 nights and had an absolutely incredible experience. From the moment we arrived, the staff made us feel welcomed and well cared for—every team member was attentive, helpful, and genuinely hospitable. The hotel is stunning—elegant design, spacious rooms, and panoramic views of Victoria Harbour. Our room was spotless, beautifully appointed, and offered a perfect blend of comfort and style. The facilities are top-tier, including the outdoor pool, gym, and several world-class dining options. The location is ideal—close to the harbor, convention center, and just a quick ride to shopping and sightseeing. Whether we were relaxing in the room or enjoying breakfast with a view, everything felt thoughtful and seamless. Highly recommend the Grand Hyatt if you’re looking for a luxurious, stress-free stay in Hong Kong. We’ll definitely be back!"

"Great location. Staffs were very friendly and helpful "