Chacmuchuch Hotels from S$33

"The room service is very poor. The room was cleaned only once in our 4 day stay. We called at the reception 2 days to get the dustbins cleaned and even I cleaned the dustbin myself one day. Also, there was a fight in a room on the same floor and there was foul smell of blood and waste everywhere for 2 days. No cleaning was done. Another thing, a glass broke in the room and i called reception to send someone to clean it, it took us 3 calls and 2 hours, when finally someone came to clean the floor at around 11:30 pm. "

"Good"

"Food was very well pretended at certain restaurants, but overall food was great, the grounds were always well kept, security was excellent.. two ares that the overal expirence . 1 resception they seem mechanical and not engaging as the rest of the staff,2 reservations for restaurants are not effective n efficient, i think it it needs a second look on how to make it more patron friendly n efficient..Overall highly recommended the resort, all employees are super friendly. "

"It is a ver nice place staff and everyone who works in there are very professional and respectful. Food, drinks ,activities everything was so good 10 out 10 recommended "

"Enjoyed our ocean, balcony room. Loved to stay on the water without having to stay in an all-inclusive, but have access to resort amenities, pool side dining, dining for each meal of choice, multiple pools and walking on the beach. Only downfall was the weeds, took away from the beauty of the beach. They did clean up one area, unsure how often they do this, as I know it is a large undertaking for the entire area."

"We thought it was a very beautiful place, great food, lovely beach and friendly staff"

"Great "

"Clean property and helpful staff"

"I have been going to the GR for the past 18 years. Every year, but this year, I have had zero complaints. The property is under new management and all the things we loved about the resort are gone. The biggest complaint that I had was that I had reserved and paid for a beach front room and they had gone in and changed the reservation to an ocean view room days before I had arrived. The beach front room are considerably more expensive and the idea that they could go in and change my expedia reservation without notice or compensation sat very poorly with me. Word of warning--bring the original printout as it is your only viable contract. I did manage to get the room I paid for, but no without the print out and a lot of hassle. That set the tone for the rest of the trip. Not the home away from home experience I had grown to love and appreciate. Avoid."