Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Sun Inns Hotel Kota Damansara

2 out of 5
Sun Inns Hotel Kota Damansara
2A Jalan PJU 5/21, The Strand, Kota Damansara, Petaling Jaya, Selangor

Reviews

6.8
Rating 10 - Excellent. 9 out of 47 reviews" "
Rating 8 - Good. 17 out of 47 reviews" "
Rating 6 - Okay. 7 out of 47 reviews" "
Rating 4 - Poor. 10 out of 47 reviews" "
Rating 2 - Terrible. 4 out of 47 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

9.4/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

TETSUKA

近くにレストランやコンビニエンスストアが多くて便利だった。

10/10 Excellent

Nur Atikah

Stayed 2 nights in Oct 2022

10/10 Excellent

Su Yunn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property looks aged but still serves the purpose. Value for money.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best hotel ive stayed.
Stayed 1 night in Oct 2020
Response from Operation Manager on 26 Nov,2020
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.

10/10 Excellent

jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent.
Stayed 1 night in Sep 2020
Response from Operation Manager on 22 Sept,2020
Dear Jackie, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.

10/10 Excellent

Awie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best.
Stayed 1 night in Sep 2020
Response from Operation Manager on 22 Sept,2020
Dear Awie, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.

2/10 Terrible

Mohd ezwan hafizi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Recommended
Bad service. Room is not cleaned well and there is smell that is not nice.
Stayed 2 nights in Sep 2020

2/10 Terrible

Ganes

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Lu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just nice.
Stayed 1 night in Aug 2020
Response from Operation Manager on 26 Aug,2020
Dear Lu, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.

10/10 Excellent

ChineseMan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfort stay. and the staff there are really helpful
Stayed 1 night in Aug 2020
Response from Operation Manager on 26 Aug,2020
Dear ChineseMan, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.

10/10 Excellent

Jayjay, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the surrounding area of this area. so close to any facilities.
Stayed 1 night in Aug 2020
Response from Operation Manager on 25 Aug,2020
Dear Jayjay, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff friendly.. Good service tq sun inns hotel kota damansara...
Stayed 1 night in Nov 2019
Response from Ann on 16 Dec,2019
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from mdm ann on 21 Nov,2019
Dear Anynymous , Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from mdm ann on 31 Dec,2019
Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019
Response from MDM ANN on 12 Jun,2019
Dear Valued Guest , Thank you for your score

6/10 Okay

jam, malaysia

Disliked: Cleanliness, room comfort
Just ok
Just ok hotel. What do we expect from budget hotel. Boleh la.
Stayed 1 night in Feb 2018
Response from miza on 5 Mar,2018
Dear valued guest, Thank you so much to stay with us & hope to see you again soon. Thank you, Sincerely, Group Manager

4/10 Poor

joey, sel

Disliked: Cleanliness, room comfort
Did they cleaned the room?
Bedsheet is dirty with few hairs on bed... I asked thrm to change ..according to staff ,cleaners are not available (its only 8pm).. so i ask spare bed sheet Plus I can even heard people in next room snorring..
Stayed 1 night in Jan 2018
Response from Miza on 6 Feb,2018
Dear valued Guest, Thank you for your feedback. We are glad to hear that you think were good & friendly. We have also looked into the area mentioned for immediate rectification. We hope to see you again. Thank you. Sincerely, Group Manager

8/10 Good

Làm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent as the surrounding is convenient for us to go to our destination.easy to search for food. Near to one utama n IKEA shopping complex. Nice staff that entertain us. Room rates are affordable . A lot of parking space and parking rate is cheap. Room is clean enough especially the bathroom. Air-conditioning is working properly
Stayed 2 nights in Nov 2017
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Group Manager.

8/10 Good

Achudhan

Trip to KL
It was OK, Value for money
Stayed 3 nights in Aug 2017
Dear Mr.Achudan, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Group Manager.

4/10 Poor

Hamid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faulty aircon
Air con was faulty...

4/10 Poor

anuar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not so good

8/10 Good

Muhd Tarmizi, Damansara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Response from ann on 11 Feb,2021
Dear Mohd Tarmizi, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.

4/10 Poor

Nurul Naim

Disliked: Cleanliness, staff & service, room comfort
Not cheap for a budget hotel
There was no spoon or stirrer to make our drinks. In addition, the pillow was very old and flat. I peeked inside, it was dirty too!

8/10 Good

Achudhan

Liked: Cleanliness, property conditions & facilities
Response from Mira on 11 Feb,2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.

6/10 Okay

Irene, Singapore

Liked: Staff & service
Sun Inns again
Ok. The hallway and inside of rooms can be improved to give a cleaner and refreshing ambience. My second time at Sun Inns and I am still not impressed. Price is reasonable though.

6/10 Okay

Verified traveller

Okay for quick stay.

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

2/10 Terrible

ab samad, sitiawan perak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff not friendly
Very bad

6/10 Okay

Verified traveller

Disliked: Room comfort
KL
nice place, basic but good price

4/10 Poor

Phil., Melb.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with good location.
Hotel room stink. Bathroom facility disappointing. Looks dirty. TV does not work well. Noisy disco at night next door. No room cleaning during my 3 nights stay.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average
Average location, not that great... On par for the money in regards to room...

4/10 Poor

JO, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok....
Not the greatest I've stayed in in KL for the price.. New area.. Not many people or transport links.. It's OK..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Kota Damansara
Nice, comfortable , clean place to stay. Will recommend to family and friends to stay.
Response from ann on 11 Feb,2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.

8/10 Good

Thet, Malaysia

Liked: Cleanliness

8/10 Good

edward

Disliked: Room comfort
Response from ann on 11 Feb,2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.

8/10 Good

Cist, Sarawak

Disliked: Cleanliness, property conditions & facilities
Need improvement
Need improvemeny in area like 1. Cleanliness expecially the smell. 2. Room condition
Response from ann on 11 Feb,2021
Dear Cist, Thank you for your feedback. We are glad to know about your happiness through our customer service. We have also looked into the area mentioned for immediate rectification. We hope to see you again. Thank you. Sincerely, Operation Manager

8/10 Good

MUKESH

Disliked: Property conditions & facilities, room comfort
Response from Mira on 11 Feb,2021
Dear valued guest, Thank you so much to stay with us & hope to see you again soon. Thank you, Sincerely, Group Manager

8/10 Good

Muairo, Sarawak, Malaysia

Liked: Cleanliness, property conditions & facilities
Room Condition.
It was a pleasant stay. The room is very clean and in a very good condition. The toilet seemed to be very new with the exception of the shower being a little bit slow.
Response from ann on 11 Feb,2021
Dear Muairo , Thank you for your feedback. We are glad to know about your happiness through our customer service. We have also looked into the area mentioned for immediate rectification. We hope to see you again. Thank you. Sincerely, Operation Manager

4/10 Poor

Cee, KL

Disliked: Cleanliness, property conditions & facilities
Budget hotel, thats all.
Hair in the bathroom ! Connected to WIFI, but slow like dial up 56k. Used the iron provided outside, but the metal plate was so dirty and stained my white shirt.

6/10 Okay

Mohamad fairol

Stayed 1 night in Aug 2020

8/10 Good

Bart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from ann on 21 Nov,2019
Dear Bart On , Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.

8/10 Good

Noor , Muar, Johor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel yg bagus , bersih dan strategic location.
I booking 6 room for 13 person for 1 night to attend appoinment at TV3,All rooms is clean and comfortable and we all enjoy it.The hotel location is strategic near 7eleven and good for bisness trip.
Stayed 1 night in Jan 2018
Response from MIRA on 23 Jan,2018
Dear Valued guest, Thank you for your feedback.On behalf of Sun Inns group,we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend.Hope to see you again. Thank you. Sincerely, Group Manager.

8/10 Good

SEA MON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from ann on 11 Feb,2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.

8/10 Good

SEA MON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from ann on 11 Feb,2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budjet
Ok je

4/10 Poor

KS jeong, korea south

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
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