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Reviews of DEL style Osaka Higashitemma by Daiwa Roynet Hotel

3.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 133 out of 246 reviews" "
Rating 8 - Good. 91 out of 246 reviews" "
Rating 6 - Okay. 16 out of 246 reviews" "
Rating 4 - Poor. 2 out of 246 reviews" "
Rating 2 - Terrible. 4 out of 246 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

HOI KI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staffs are nice. the location of hotel is convenient for travelling. it's lovely that they offer breakfasts in a cafe nearby, which are tasty.
Stayed 7 nights in Nov 2023

6/10 Okay

Chih Hsiung

Nothing special. But free coffee.
Stayed 1 night in Sep 2023

10/10 Excellent

Viquar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but clean
Room was a bit smaller than expected but we liked it anyway
Stayed 2 nights in Apr 2023

6/10 Okay

Samuel

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
あまり使われない部屋なのか、ソファにホコリと何かのシミがかなり目立つ形で残っていた。入り口の照明のスイッチは破損しているのかそういうデザインなのか修理に出さないだけなのか分からないが、なぜかスイッチを
Stayed 1 night in Dec 2020
Response from ダイワロイヤルホテルD-CITY大阪東天満 on 20 Dec,2020
Anonymous様 この度はダイワロイヤルホテルD-CITY大阪東天満にご宿泊頂きまして、誠にありがとうございました。 今回のご宿泊に際しまして、ソファーの件で、ご不快な気持ちにさせてしまったことをお詫び申し上げます。こちらの件については、各部屋確認後、対応させて頂きたいと思います。 なお、照明スイッチの件につきましては、何か不具合がないか確認させて頂きたいと思います。 この度は貴重なご意見ありがとうございました。

8/10 Good

hmt, Tokyo, Japan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
コスパの良いホテルです。セパレートタイプのパジャマやロビーの無料コーヒーが地味に親切です。ボトルのお水はないので、あらかじめ買っておく必要があります。
Stayed 3 nights in Oct 2020
Response from ダイワロイヤルホテルD-CITY大阪東天満 on 18 Oct,2020
この度は、ダイワロイヤルホテルD-CITY大阪東天満にご宿泊頂きまして 誠にありがとうございます。 ナイトウェアやウェルカムドリンクにご満足頂けた様で光栄でございます。 クチコミ頂きましてありがとうございました。

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from ダイワロイヤルホテルD-CITY大阪東天満 on 18 Oct,2020
この度は、ダイワロイヤルホテルD-CITY大阪東天満にご宿泊、ご評価いただきまして 誠にありがとうございます。

8/10 Good

hmt, Tokyo, Japan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like room fragrance in the public space. Prefer fragrance-free or fresh, minty, woody fragrance to sweet heavy fragrance.
Stayed 1 night in Jan 2020
Response from Daiwa Royal Hotel D-CITY Higashitemma on 31 Jan,2020
Thank you very much that you stayed in our hotel this time. Also, we deeply appreciate your sending comments to us. We will consider that as one of our assignments. Please come and use our hotel next time as well. Sincerely, Daiwa Royal Hotel D-CITY Higashitemma.

10/10 Excellent

Andrew, Melbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Great location close to JR line and shopping
Stayed 6 nights in Jan 2020
Response from Daiwa Royal Hotel D-CITY Higashitemma. on 31 Jan,2020
Thank you very much for your complements of our hotel. Please come and use us when you have a chance to come to Osaka again. We are looking forward to seeing you. Sincerely, Daiwa Royal Hotel D-CITY Higashitemma.

6/10 Okay

hmt, Tokyo, Japan

Business traveller
Liked: Cleanliness, staff & service, amenities
Bath tub easily gets stuck
Stayed 1 night in Dec 2019
Response from Daiwa Royal Hotel D-CITY Higashitemma on 31 Jan,2020
Thank you very much that you stayed our hotel this time. We are terribly sorry for the inconvenient situation. We promise to try solving the matter. Please come and use our hotel when you have a chance. Sincerely, Daiwa Royal Hotel D-CITY Higashitemma.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location less than 5 minutes to a Lawson convenient store that’s right next to two different train lines both are two train stops away from Osaka station. Staff are very friendly and helpful, room is cosy and very clean and modern, I do plan on either going back to the same hotel or using a different location with the same hotel as they seem to have hotels around Japan.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, professional and quiet..... ........................
Stayed 1 night in Oct 2019

10/10 Excellent

Sue, Sydney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great since 3 diff train lines are available. 1st day, it was hard to find exit 9 when you are coming from airport by sakaisuji line. Once u get off, follow JR line to find exit 9 which is closest exit to the hotel. Hotel is near to lots of shops and restaurants. Very clean and liked the ladies only lift and floor.
Stayed 3 nights in Oct 2019

8/10 Good

hmt, Tokyo, Japan

Business traveller
Liked: Staff & service, amenities
水回りがすぐ詰まる。髪の毛が落ちている。
Stayed 2 nights in Sep 2019

8/10 Good

hmt, Tokyo, Japan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場がいい。混雑しているときはお湯が明らかに濁っていて入る君ならないが、空いている期間に入ると快適。セパレートタイプのパジャマや厚手のスリッパがあるのもいい。シングルルームはタオルがバスタオル・フェイスタオル各1組しかないので、風呂に入るときに小さいタオルを持っていくと次の日顔を拭く分がなくなるためいつも気をつけている。
Stayed 1 night in Aug 2019

8/10 Good

hmt, Tokyo, Japan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the public bath in the hotel
Stayed 1 night in Aug 2019

8/10 Good

hmt, Tokyo, Japan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
上下分離型のパジャマがあるのが地味に嬉しいです。
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Would go back again.
The people at the front desk were always friendly & helpful. The photos of the rooms and the 1st floor are accurate. The rooms were clean for the most part (bedding, desk space, bathroom) however the window over the bed as well as under the bed was very dusty. The shampoo, conditioner and body were bigger plastic bottles that looked to be refilled (aka was used from previous guest). There were no small samples to keep it more sanitary. There were free toiletries and hair ties at the front desk for use. The room was on the smaller side which isn’t uncommon in Japan, but still comfortable. Close by the subway and Tenjinbashisuji, Osaka Castle, Owl Cafe and the Osaka Temmangu shrine.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Clean, accommodating staff, free coffee, good amenities in the room and located near a subway line.
Stayed 2 nights in Mar 2019
Response from Daiwa Royal D-City Osaka Higashitemma on 12 May,2019
Dear Sir, First of all let me thank you very much for have been stayed at our hotel & kind feedback also. We really appreciate your feedback & its helps us to improve our hotel needs. Looking forward to your next arrival. Best regards, Suranga Front Desk Officer Daiwa Royal D-City Osaka Higashitemma

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Trendy and clean. Location is a bit far from the popular area but still manageable. Room a bit small though.
Stayed 2 nights in Mar 2019
Response from Suranga on 20 Mar,2019
Dear sir/madam, Thank you very much for have stayed at our hotel & kind comment also. We highly appreciated it & immensely waiting your next arrival. Best regards, Suranga Front Desk Daiwa Royal Hotel D-CITY Osaka Higashitemma

8/10 Good

Naresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Hotel stay was very comfortable overall and some key points are :- Location: On the main road (connected by rail also) Food: only breakfast is available Room: small in size but very systematic Market: situated in market area and various restraunt & departmental stores are nearby
Stayed 6 nights in Feb 2019
Response from Suranga on 20 Mar,2019
Dear sir/madam, Thank you very much for have stayed at our hotel & kind comment also. We highly appreciated it & immensely waiting your next arrival. Best regards, Suranga Front Desk Daiwa Royal Hotel D-CITY Osaka Higashitemma

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Dec 2018

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the place to stay
Very nice place to stay , close to rail line.
Stayed 3 nights in Dec 2018
Response from sujith on 12 Jan,2019
Dear Sir/Madam, Thank you very much for stayed at our hotel & your kind comments also. We really appreciate that. We will immensely waiting your next arrival. Best regards, Suranga Front Desk Daiwa Royal D-City Osaka Higashitemma

10/10 Excellent

Maz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will definitely stay here again! One station away from Osaka station, tho you have to walk about 6mins to kitashinchi station. One stop to osamatemmagu station and then 4 mins walk to hotel. Convenient and the hotel room is comfortable. Love it!
Stayed 2 nights in Dec 2018
Response from sujith on 12 Jan,2019
Dear Sir/Madam, Thank you very much stayed at our hotel. We really appreciate your kind comments & highly recommendations. We immensely waiting your next arrival. Best regard, Suranga Front Desk Daiwa Royal D-City Osaka Higashitemma

10/10 Excellent

Sandy

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, next to Subway station, onsen available and everything appeared new. Free Coffee bar open every time I went past. Room size good for Japan hotel
Stayed 2 nights in Dec 2018
Response from suranga on 20 Mar,2019
Dear sir/madam, Thank you very much for have stayed at our hotel & kind comment also. We highly appreciated it & immensely waiting your next arrival. Best regards, Suranga Front Desk Daiwa Royal Hotel D-CITY Osaka Higashitemma

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel in a Central Area
Lovely Hotel in a central area close to the JR line and in walking distance from Tokyo station. Rooms are well appointed and the onsen was a bonus.The only problem we had was the road noise from the motorcycles and sirens through the night as we are light sleepers.
Stayed 3 nights in Nov 2018
Response from suranga on 20 Mar,2019
Dear sir/madam, Thank you very much for have stayed at our hotel & kind comment also. We highly appreciated it & immensely waiting your next arrival. Best regards, Suranga Front Desk Daiwa Royal Hotel D-CITY Osaka Higashitemma

8/10 Good

hmt, Tokyo, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to experience public bath. Japanese bathroom in a business hotel is always tiny, I rather enjoyed public bath. Hope the second floor would turns to be “female only” floor so that I can walk through path with roomware.
Stayed 1 night in Oct 2018
Response from SURANGA on 6 Nov,2018
Thank you very much for stayed at our hotel & making kind comment & ideas also. We highly appreciate all your comments cause its help us to build perfect hotel with good services. We'll immensely waiting your next arrival also. Thank you very much.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
Nothing can go wrong with a hotel from Daiwa group.
Stayed 1 night in Sep 2018
Response from SURANGA on 6 Nov,2018
Thank you very much for stayed at our hotel & making kind comment also we highly appreciate it & we want to make our hotel perfect day by day. And we'll immensely waiting your next arrival. Than you.

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice staff, cramped room
Pleasant staff, but the hotel room was very cramped (even for Japan). Pillows were very uncomfortable (high and squishy). The hotel is very close to a subway station so convenient for getting to more exciting parts of the city.
Stayed 3 nights in Sep 2018
Response from SURANGA on 6 Nov,2018
Thank you very much for stayed at our hotel & making kind comment also we highly appreciate it & we want to make our hotel perfect day by day. We extremely sorry about room size & pillow conditions but we'll changing pillow to good conditions. And we'll immensely waiting your next arrival. Than you.

8/10 Good

hmt, Tokyo, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and clean room
Staff gave a clear explanation when checked-in. Room was new and clean, and it was comfortable thanks to a mini electric massage machine. One thing to note is that the room would be cleaned up every other day if you stay more than two nights, so you should show "clean up please" card on the door unless you can use same bed linen for two days.
Stayed 1 night in Jul 2018
Response from Daiwa Royal Hotel D-CITY Osaka Higashi-Temma on 10 Jul,2018
Thank you very much for stayed at our hotel several nights. And we are very pleased with your comment & notice. Actually we care about environment conservation. That`s why we do not cleaning rooms every day. we only change the rubbish box. But when you need cleaning you can use "clean up please" card on the door & then we do cleaning your room. Once again we are very appreciate your notice & reservation. we are looking forward with your next arrival.

10/10 Excellent

チサ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かったです。
Stayed 1 night in Apr 2024

6/10 Okay

Koji, kakamigahara-city

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフも優しくてとても丁寧でした。清潔感がありとても良い。 また利用したいです。
Stayed 2 nights in Dec 2023

10/10 Excellent

Yoshie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
街中にある大浴場のあるホテル。大浴場混雑状態も部屋からチェックでき、女性専用エレベーターもあります。 スッキリしたホテルです。

10/10 Excellent

Wenchih

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean and comfortable
Stayed 1 night in Nov 2023

6/10 Okay

nobuji

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

motoki

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
宿泊の感想
部屋等の清潔感は、満足してます。 朝食のクオリティをあげて頂ければ、申し分ありません。
Stayed 1 night in Oct 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal am Empfang war sehr nett und ebenso konnte man gut mit Englisch kommunizieren. Das Zimmer war für meine Bedürfnisse ausreichend und gemütlich. Ein plus war das eine Klimaanlage vorhanden war. Ebenso gab es ein kleinen Kühlschrank wo man kleine Getränke kühl lagern kann. In der Nähe vom Hotel befindet sich ein Laden wo man einfache Lebensmittel kaufen kann. Ebenso gibt es auch in der Nähe eine Zughaltestelle für die U-Bahn. Insgesamt hat mir halt die Zeit dort sehr, für mich persönlich, gefallen. Sehr gerne wieder 😊
Stayed 11 nights in Oct 2023

10/10 Excellent

TING

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Yamasaki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Takafumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Kei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 3 nights in May 2023

10/10 Excellent

Yoshizo

Stayed 1 night in May 2023