Hotel Monterey Group, Shinagawa hotels

"Great property in every way possible. The staff were always greeting us with a smile. Amenities and location were fantastic. And the buffet breakfast was the icing on the top of an excellent stay. The room was small but we were aware of that so no surprise there."

"The staff is willing to do extra work for us. Amazing."

"Great place to stay for short travels!"

"We had a really great experience at Tobu Hotel. The location was perfect and close to train station.Really close to shopping: Don Quijote and a mall nearby with lots of restaurants as well. But what stood out was the exceptional service from all the staff.Checking in and out was easy.We were also able to book the Limo bus from the hotel directly to Narita Airport which was so convenient for multiple luggages.Will definitely book this hotel again."

"Large old style charm hotel. Very classy foyer and the staff incredibly professional. A quick thank you to Tobori-san at checkin. Not only did he acknowledge that I am a Gold Member of Hotels.com, he upgraded us to a higher & better room and extended our checkout to 2pm. ArigatogozimasuTobori-san"

"It was a very nice hotel. The staff is very nice. The dinners offered at the property were excellent. The room was very clean. We enjoyed the bathhouse and grateful there was a laundry room! "

"The location was great. Staffs was very helpful and nice. Airport limousine drop off and pick up in front of the hotel. "

"Close to all, highly recommended to travelers needed overnight transfers. The sky hot spring is amazing! "

"Great hotel, close to the station. Has everything you need. Spacious rooms and amazing food. "