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"Customer service was not good. I asked to help for paking information but unable to get answer in English. Reception i couldn't get friendly or smiling behavior. Very clean and comfortable room. Breakfast service was excellent."…""Customer service was not good. I asked to help for paking information but unable to get answer in English. Reception i couldn't get friendly or smiling behavior. Very clean and comfortable room. Breakfast service was excellent."WWW…"

Reviewed on 17 Aug,2020

"Staff was very vigilant about covid procedures, yet made the experience welcoming and comfortable. Excellent breakfast with a view!"…""Staff was very vigilant about covid procedures, yet made the experience welcoming and comfortable. Excellent breakfast with a view!"WWW…"

Reviewed on 15 Aug,2020

"Nice hotel but it was overpriced. For the price we paid, we expected to have a real window with a view of the city instead of looking at the glass wall right in front of the window. The room layout was also not the best."…""Nice hotel but it was overpriced. For the price we paid, we expected to have a real window with a view of the city instead of looking at the glass wall right in front of the window. The room layout was also not the best."WWW…"

Reviewed on 5 Jul,2020

"A very nice hotel asked for extra pillows twice and got them so they did honour that also heating did not work in my room had to complain a few times for this to get sorted but they changed my room so everything ok in the end all in all a good hotel and convenient for central train station and bars ..."…""A very nice hotel asked for extra pillows twice and got them so they did honour that also heating did not work in my room had to complain a few times for this to get sorted but they changed my room so everything ok in the end all in all a good hotel and convenient for central train station and bars ..."WWW…"

Reviewed on 7 Oct,2020

"The mattress in my room was like sleeping in a water bed. It was not comfortable at all. However, I understand that some people like memory foam but I like a firm mattress. Apart from everything else was excellent"…""The mattress in my room was like sleeping in a water bed. It was not comfortable at all. However, I understand that some people like memory foam but I like a firm mattress. Apart from everything else was excellent"WWW…"

Reviewed on 14 Mar,2020

"Hotel is not brand new - you can feel its age. But room was clean and neat. Maybe just too small for my taste. Service very polite and nice (maybe except one person who seemed bit shy). Other reviews complain about working ladies on the street. I noticed that this whole area is bit "colorful" - with ..."…""Hotel is not brand new - you can feel its age. But room was clean and neat. Maybe just too small for my taste. Service very polite and nice (maybe except one person who seemed bit shy). Other reviews complain about working ladies on the street. I noticed that this whole area is bit "colorful" - with ..."WWW…"

Reviewed on 23 Aug,2020

"Friendly staff, great service and very clean room. We had an overnight in INNSiDE by Melia Hamburg Hafen. We intend to stay in the same place for the next time we come to Hamborg"…""Friendly staff, great service and very clean room. We had an overnight in INNSiDE by Melia Hamburg Hafen. We intend to stay in the same place for the next time we come to Hamborg"WWW…"

Reviewed on 5 Jan,2020

"That was a very good experience although I could see some limitations on the service, maybe because of Corona. The breakfast is not complete as I was expecting and the serving times during the weekends are now different from what is written on the website and it made me miss the breakfast one day. ..."…""That was a very good experience although I could see some limitations on the service, maybe because of Corona. The breakfast is not complete as I was expecting and the serving times during the weekends are now different from what is written on the website and it made me miss the breakfast one day. ..."WWW…"

Reviewed on 6 Jul,2020

"Very friendly and courteous staff!"…""Very friendly and courteous staff!"WWW…"

Reviewed on 1 Aug,2020

"The staff were very helpfull,especially Mr Kuda & Mr Mats, the Receptionists. They were really very nice. We appreciated our laughed & chatted. The AC in the room was not working properly. No kettle in the room. The breakfast was ok, could be better. The hotel situated in the shopping area."…""The staff were very helpfull,especially Mr Kuda & Mr Mats, the Receptionists. They were really very nice. We appreciated our laughed & chatted. The AC in the room was not working properly. No kettle in the room. The breakfast was ok, could be better. The hotel situated in the shopping area."WWW…"

Reviewed on 10 Aug,2020

"Not very large room, but boasted big ensuite (with excellent shower) and bay window overlooking the nice courtyard. Good service. Very nice spa facilities. Excellent quality breakfast, and nice selection of restaurant and bar food. Cocktails were relatively disappointing though."…""Not very large room, but boasted big ensuite (with excellent shower) and bay window overlooking the nice courtyard. Good service. Very nice spa facilities. Excellent quality breakfast, and nice selection of restaurant and bar food. Cocktails were relatively disappointing though."WWW…"

Reviewed on 5 Apr,2020

"Staff very friendly, Far away from the city, 30 minute train journey after a 2 minute bus journey or walk 7 minutes"…""Staff very friendly, Far away from the city, 30 minute train journey after a 2 minute bus journey or walk 7 minutes"WWW…"

Reviewed on 9 Mar,2020

"This hotel was wonderful! Extremely nice and spacious rooms offering all the amenities and comforts one could need. Great, super attentive and friendly service/staff. Fantastic location--near two major public transport lines, but tucked into a quiet corner. Walking distance from major tourist sites. ..."…""This hotel was wonderful! Extremely nice and spacious rooms offering all the amenities and comforts one could need. Great, super attentive and friendly service/staff. Fantastic location--near two major public transport lines, but tucked into a quiet corner. Walking distance from major tourist sites. ..."WWW…"

Reviewed on 27 Aug,2020

"A neat room and environment. Friendly staff and a nice a area. Can’t ask for more"…""A neat room and environment. Friendly staff and a nice a area. Can’t ask for more"WWW…"

Reviewed on 29 Sep,2020

"There is not a servibar. Or little fridge where you can keep cool water"…""There is not a servibar. Or little fridge where you can keep cool water"WWW…"

Reviewed on 23 Aug,2020

"Гостиница не плохая, но фотографии явно лучше чем оригинал по факту..... Вид из номера на прилегающие дома."…""Гостиница не плохая, но фотографии явно лучше чем оригинал по факту..... Вид из номера на прилегающие дома."WWW…"

Reviewed on 1 Jul,2020

"The check in was very efficient and the staff was very friendly. The rooms are clean and spacious, breakfast was good and again the staff was very friendly and helpful. Great Location."…""The check in was very efficient and the staff was very friendly. The rooms are clean and spacious, breakfast was good and again the staff was very friendly and helpful. Great Location."WWW…"

Reviewed on 1 Sep,2020

"There was something special I liked about the hotel, every time I called the front the staff answered by using my name. Thank you. I want to go where everyone knows my name!"…""There was something special I liked about the hotel, every time I called the front the staff answered by using my name. Thank you. I want to go where everyone knows my name!"WWW…"

Reviewed on 24 Aug,2020

"Sauber, central, ruhig. War ein schöne Ort für einen kürzen Urlaub :)"…""Sauber, central, ruhig. War ein schöne Ort für einen kürzen Urlaub :)"WWW…"

Reviewed on 23 Jul,2020