Is Hotel Grand Mutiara pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Grand Mutiara?

Self-parking is available for MYR 15 per day. Limited spots are available.

What time is check-in at Hotel Grand Mutiara?

Check-in start time: noon; check-in end time: anytime.

Does Hotel Grand Mutiara provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 160 per vehicle applies.

Where is Hotel Grand Mutiara located?

Located in Chow Kit, this hotel is within a 15-minute walk of Chow Kit Night Market and World Trade Centre Kuala Lumpur. KLCC Park and Suria KLCC Shopping Centre are also within 2 miles (3 km). PWTC Station is 5 minutes by foot and Chow Kit Station is 6 minutes.

Hotel Grand Mutiara Reviews, Deals & Photos 2025

2/10 Terrible

Paiboon

15 Aug, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse Hotel Ever

There were cockroaches, broken hotel window with a board up over the broken window leaving a crack to that the warm air would come in. No working television, no towels, no toilet paper, no coffee like they advertise. THEY STOLE 30 dollars in Malaysian money for what they said was a travelers tax that they said all hotels do, but I have stayed in Malaysia before and never had that happen to me before. The room was dirty, the bathroom was dirty. There was a missing drawer in the cabinet. I do not recommend this hotel.

Stayed 3 nights in Aug 2024

2/10 Terrible

Lizman

24 Dec, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the price.

The paint smells so strong. Small parking lot. Dirty & kinda dusty bed. Hideous toilet and SLOW SHOWER THO THE HEATER WORKS.

Stayed 2 nights in Dec 2024

6/10 Okay

Ade Marya

19 Sept, 2023

Stayed 2 nights in Sep 2023

2/10 Terrible

Daniel

14 Apr, 2023

Stayed 2 nights in Apr 2023

2/10 Terrible

miles

13 Feb, 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2023

6/10 Okay

Verified traveller

22 Feb, 2020

Stayed 2 nights in Feb 2020

4/10 Poor

David

14 Dec, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is so dirty and old please just shut down your business

Stayed 1 night in Dec 2019

6/10 Okay

Jan

26 Sept, 2019

Disliked: Cleanliness

It was okay staff were friendly, but as soon as we got to our room a cockroach ran across the floor, and we had to ask them to clean the bathroom because it looked used.. and in the morning we were woken up by loud noises of workers fixing or cleaning something?? Very frustrating.

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

25 Aug, 2019

Liked: Cleanliness, staff & service

Near to the place we want to go.

Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

1 Aug, 2019

Stayed 1 night in Jul 2019

2/10 Terrible

THIVAGARAN, Patong, Phuket

22 Jul, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse Stayed I Had

Terrible

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

31 May, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice staff. Good amenities. Easy access to transportation. Good neighbourhood and surroundings. Shops and eateries everywhere. Will definitely stay here again. Pleasant experience.

Stayed 14 nights in Mar 2019

4/10 Poor

Verified traveller

28 May, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

櫃枱服務態度很不好

價格雖便宜但服務態度很不好. check-in時間要等很久,約20幾分鐘. 櫃枱人員竟找不到你在網路上已下訂的房間資料,給她看我手機上的訂房資料, 還是找了老半天說沒看到我有訂房, 太不可思議了!!!!

Stayed 1 night in May 2019

6/10 Okay

Verified traveller

25 May, 2019

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

スタッフは親切でフレンドリーでとても良かったし、歩いてすぐの距離にお店がたくさんありとても良かったです。ただ南京虫だけには悩まされました。

Stayed 10 nights in May 2019

8/10 Good

MUSTAFA TURKER

24 Mar, 2019

Liked: Cleanliness, staff & service, room comfort

Comfortable soft bed and cold water

The cheapest price for a comfortable bed. The location is close to the free blue and red line public bus service that is why I always stay in Chow Kit. The hotel looks old but clean and cheap. Pros: Free hot/cold water, location is close to bukit Bingtang, free public bus, good staff, the most comfortable bed. Cons: TV and AC not working, I am very happy even though the tv/ac didnt work,all I needed was the cold water and the free bus. The cheap price and soft bed is the best thing! Thank you for giving me the room with a window.

Stayed 7 nights in Mar 2019

6/10 Okay

Mark

8 Mar, 2019

Liked: Staff & service, room comfort

Basic rooms

The service was good but the condition of the hotel wasn’t great

Stayed 5 nights in Dec 2018

10/10 Excellent

miho

8 Mar, 2019

Liked: Room comfort

Disliked: Cleanliness

Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

19 Feb, 2019

Disliked: Staff & service, property conditions & facilities

air conditioner in my room didnot work and room was without window

Stayed 4 nights in Feb 2019

2/10 Terrible

Verified traveller

8 Feb, 2019

Disliked: Staff & service, property conditions & facilities

I never check-in AT ALL,as a permanent resident(PR),he is asking me to pay an additional Rm10 which is meant for a tourist. I walked out angrily,they can have my ONE NIGHT PAID ,but never that i will RECOMMEND the place.

Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

9 Jan, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

good job for the price, not worth it

it was so amazing that i can sleep with cockroach beside me, and the wifi is so fast that it wont even load for about 30mins, the the neighborhood was so cleen that i think no one is cleaning it for a while now.

Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveller

5 Jan, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I did not stay there because of the broken windows and smoke smell in the room and cockroaches in the bathroom and bedroom!

Stayed 3 nights in Jan 2019

8/10 Good

Chonalyn

2 Jan, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location near kl sentral

Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

26 Dec, 2018

Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveller

25 Dec, 2018

Disliked: Property conditions & facilities

One of 3 booked rooms has poor lighting Only 1 plug for electricity available per room

Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

24 Dec, 2018

Liked: Staff & service

Disliked: Cleanliness

Room not so clean n so dusty but wear slippers OK n cupboard about to break off .

Stayed 1 night in Dec 2018

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