Desk, iron/ironing board, free WiFi, bed sheets

Reviews of OYO 1055 Batu Caves Star Hotel

2 out of 5
OYO 1055 Batu Caves Star Hotel
25 Jalan Medan Batu Caves, Taman Medan Batu Caves, Kuala Lumpur

Reviews

6.6
Rating 10 - Excellent. 3 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 4 out of 14 reviews" "

5.2/10

Cleanliness

6.8/10

Staff & service

4.4/10

Amenities

5.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

MR

Stayed 1 night in Nov 2023
Response from Ammy on 23 Jan,2024
Thanks for the positive rating. Hope to welcome you again soon. Regards, Noah.

2/10 Terrible

Mr Dass

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please updates your property
Stayed 2 nights in Oct 2023
Response from Ammy on 23 Jan,2024
Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 Terrible

Gunarraj

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, smell
Stayed 1 night in Oct 2023
Response from Ammy on 23 Jan,2024
Apologies for the problems you had faced, Gunarraj! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

6/10 Okay

Radha

Liked: Staff & service
Disliked: Cleanliness
Property look run down, Rooms not so clean, curtain railing dangling in room 205, 1 light fusing in the room.
Stayed 1 night in Aug 2023
Response from Ava on 12 Sept,2023
Hi, Radha! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time. Regards, Ava

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from OYO on 7 Feb,2020
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Kevin

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is so convenient access to Batucaves and eatery shops.I look for budget hotel as I needed a place to rest and shower only.😄will book this hotel in future as it's so clean and free parkings available😊
Stayed 1 night in Jan 2020
Response from OYO on 7 Feb,2020
Thank you for rating us super, Chandra! Delighted to know you liked our services. Hope to welcome you again soon:) Regards, Kevin

8/10 Good

ninis

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Good in budget price for traveller.
Stayed 1 night in Dec 2019
Response from OYO on 4 Jan,2020
Charmed to see you loved our services, Ninis! Have a pleasant day ahead :) Regards, Kevin

8/10 Good

Kavitha

Stayed 1 night in Nov 2019

8/10 Good

Siti Nurfarah Hana

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2019
Response from Zara on 6 Nov,2019
Glad to see that you have rated us positively, Nurfarah! Do give us more chances to delight you in the future as well. Regards, Zara

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real good place for budget staying, good safe environment around
Stayed 1 night in Oct 2019
Response from Zara on 29 Oct,2019
Hi, We are pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better in the future. Regards, Zara

2/10 Terrible

Yuen fei

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Edward on 17 Sept,2019
Hi, Yuen ! As per the feedback, it seems that your stay with us has not been up to the mark, however, we'll definitely improvise our services with our continuous efforts. Do give us another chance and we'll ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Edward

2/10 Terrible

Jat

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Kotor, tak bersih, kawasan persekitaran pon tak okay. Toilet teruk. Lif pon teruk
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
parking not to friendly user
Stayed 2 nights in Jul 2019
Response from Ravneet on 1 Aug,2019
Thank you so much for the wonderful rating, Be assured, we’ve marked a note of this concern to ensure comfortable and relaxing stay ahead :) Regards, Ravneet