25 Jalan Medan Batu Caves, Taman Medan Batu Caves, Kuala Lumpur
Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 3 out of 14 reviews" "
10 - Excellent
3
Rating 8 - Good. 5 out of 14 reviews" "
8 - Good
5
Rating 6 - Okay. 2 out of 14 reviews" "
6 - Okay
2
Rating 4 - Poor. 0 out of 14 reviews" "
4 - Poor
0
Rating 2 - Terrible. 4 out of 14 reviews" "
2 - Terrible
4
5.2/10
Cleanliness
6.8/10
Staff & service
4.4/10
Amenities
5.6/10
Property conditions & facilities
4.0/10
Eco-friendliness
Reviews
10/10 Excellent
MR
12 Nov,2023
MR
Stayed 1 night in Nov 2023
Response from Ammy on 23 Jan,2024
Thanks for the positive rating. Hope to welcome you again soon. Regards, Noah.
Apologies for the problems you had faced, Gunarraj! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.
6/10 Okay
Radha
28 Aug,2023
Liked: Staff & service
Disliked: Cleanliness
Property look run down, Rooms not so clean, curtain railing dangling in room 205, 1 light fusing in the room.
Radha
Stayed 1 night in Aug 2023
Response from Ava on 12 Sept,2023
Hi, Radha! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time. Regards, Ava
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Kevin
The hotel is so convenient access to Batucaves and eatery shops.I look for budget hotel as I needed a place to rest and shower only.😄will book this hotel in future as it's so clean and free parkings available😊
Chandra
Stayed 1 night in Jan 2020
Response from OYO on 7 Feb,2020
Thank you for rating us super, Chandra! Delighted to know you liked our services. Hope to welcome you again soon:) Regards, Kevin
8/10 Good
ninis
Travelled with family, Travelled with partner, Travelled with group
A real good place for budget staying, good safe environment around
Verified traveller
Stayed 1 night in Oct 2019
Response from Zara on 29 Oct,2019
Hi, We are pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better in the future. Regards, Zara
Hi, Yuen ! As per the feedback, it seems that your stay with us has not been up to the mark, however, we'll definitely improvise our services with our continuous efforts. Do give us another chance and we'll ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Edward
Kotor, tak bersih, kawasan persekitaran pon tak okay. Toilet teruk. Lif pon teruk
Jat
Stayed 1 night in Aug 2019
8/10 Good
Verified traveller
Business traveller
1 Aug,2019
Liked: Cleanliness, staff & service
parking not to friendly user
Verified traveller
Stayed 2 nights in Jul 2019
Response from Ravneet on 1 Aug,2019
Thank you so much for the wonderful rating, Be assured, we’ve marked a note of this concern to ensure comfortable and relaxing stay ahead :) Regards, Ravneet