The room I booked was double deluxe and I got the level 6 room.
1) The pipe wasn't working well. The water that came out from the shower was at the lowest pressure even when I turned on the highest.
2) The room was filled with a lot of small cockroaches. I was welcome with 2 cockroaches so I was prepared for more. I bought Baygon for my survival kit. When it's at night, more cockroaches came out. I really can't stand cockroaches hence I dislike the room VERY MUCH for that.
3) The mattress was worn out.
I'm sorry for the negative feedback but having a 3.8 star hotel, I expected more from them. Maybe it's just my room that was infested with cockroaches. Level 10 (my parents room) was perfectly fine though the air con was a little bump at first. It got fixed after that.
Other than that, the guard was friendly. The receptionist was also okay. The breakfast food was satisfactory.
Overall, I would say it will be a pleasant stay if there's no cockroaches. However, I will not come again. Sorry Sani Hotel.